PBX Plus by 500apps vs 3CX Comparison
PBX Plus by 500apps
Starting at $9.99 /Month
- Large Enterprises
- Medium Business
PBX Plus by 500apps is a cutting-edge virtual PBX software designed for businesses looking to streamline their communication processes. This powerful tool offers a built-in text-to-speech converter to enhance productivit…
3CX
Starting at $175 /Year
- Large Enterprises
- Medium Business
3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can be deployed on premise or in th…
PBX Plus by 500apps leads on user satisfaction with a 4.6-star rating across 4 reviews.
PBX Plus by 500apps vs 3CX — at a glance
| Feature | PBX Plus by 500apps | 3CX |
|---|---|---|
| Rating | 4.6 / 5 | 4.5 / 5 |
| Reviews | 4 | 626 |
| Starting price | $9.99 /Month | $175 /Year |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | VoIP Providers | Contact Center Operations Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | — | — |
| Support modes | Online | — |
| Certifications | — | GDPR |
| Data residency | Global | Global |
Key differences between PBX Plus by 500apps and 3CX
- Pricing: PBX Plus by 500apps starts at $9.99 /Month, while 3CX starts at $175 /Year.
- User satisfaction: PBX Plus by 500apps scores higher with a 4.6-star average.
- Deployment: PBX Plus by 500apps supports SaaS/Web/Cloud; 3CX supports SaaS/Web/Cloud.
PBX Plus by 500apps vs 3CX — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most VoIP Providers tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for mid-sized teams needing flexible, productivity-boosting virtual PBX.
- You manage a customer service or sales team of 50-1000 employees.
- You want built-in text-to-speech to enhance call handling efficiency.
- You need customizable call flow reporting to generate actionable revenue insights.
- You are a very small business with minimal call volume.
- You require an on-premise PBX solution rather than hosted.
Best for flexible, cloud or on-premise contact center solutions for SMBs.
- You need a hybrid deployment option combining cloud and on-premise setups.
- Your team values an intuitive interface with advanced softphone capabilities.
- You operate a small to medium-sized customer support, sales, or IT helpdesk center.
- Your organization requires highly customized, enterprise-level telephony integrations.
- You lack readiness for cloud or on-premise infrastructure deployment.
PBX Plus by 500apps: Best for mid-sized teams needing flexible, productivity-boosting virtual PBX. 3CX: Best for flexible, cloud or on-premise contact center solutions for SMBs.
Description | PBX Plus by 500apps is a cutting-edge virtual PBX software designed for businesses looking to streamline their communication processes. This powerful tool offers a built-in text-to-speech ... Read More about PBX Plus by 500apps | 3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can ... Read More about 3CX |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees501-1000 employees | Small BusinessMedium Business |
Get pricing help | Get pricing help |
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Compare PBX Plus by 500apps and 3CX on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
GDPR | — | ✓ Yes |
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Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
PBX Plus by 500apps User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate the productivity features and communication efficiency but note limited user feedback and pricing clarity. What buyers like
Common complaints
| Buyer sentiment Users generally rate 3CX highly for its flexible deployment and user-friendly interface, though some desire clearer pricing and more advanced features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  TNW  Entrepreneur  indeed | No Customers information available. |
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Media and Screenshots
Screenshots |  8 Screenshots |  7 Screenshots |
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Top Alternatives to PBX Plus by 500apps and 3CX in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, PBX Plus by 500apps or 3CX?
- PBX Plus by 500apps edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do PBX Plus by 500apps and 3CX offer a free trial?
- Neither PBX Plus by 500apps nor 3CX currently lists a free trial.
- What is the starting price of PBX Plus by 500apps vs 3CX?
- PBX Plus by 500apps starts at $9.99 /Month. 3CX starts at $175 /Year.
- What are the top alternatives to PBX Plus by 500apps?
- Top alternatives to PBX Plus by 500apps include CloudTalk, VoIPstudio, Vonage Business, Vodia PBX, 3CX.
- What are the top alternatives to 3CX?
- Top alternatives to 3CX include uContact, Call Center Studio, RingCentral Office, Dialpad Contact Center, VCC Live.