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PayPal vs FormAssembly Comparison

Last updated:

PayPal

2.6(26,837 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

PayPal is a payment gateway designed to make shopping online more secure and convenient. Its features include secure password-protected transactions, buyer and seller protection, and one-click checkout. PayPal is free to…

FormAssembly

4.4(272 reviews)

Starting at Contact Sales

  • Free Trial
  • Large Enterprises
  • Medium Business

FormAssembly turns secure web forms into governed data collection workflows. From the moment information is submitted, it is validated, structured, and routed reliably into systems of record, like Salesforce. With AI-ass…

FormAssembly leads on user satisfaction with a 4.4-star rating across 272 reviews.

PayPal vs FormAssembly — at a glance

FeaturePayPalFormAssembly
Rating2.6 / 54.4 / 5
Reviews26,837272
Starting priceContact for pricingContact Sales
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryPayment Gateway SoftwareOnline Form Builder Software
Integrations12+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - iOS, Browser Based (Cloud)
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPR, ISO 27001SOC 2, HIPAA, GDPR
Data residencyGlobalUS

Key differences between PayPal and FormAssembly

  • Pricing: FormAssembly starts at Contact Sales. PayPal pricing is not publicly listed.
  • Free trial: FormAssembly offers a free trial; PayPal does not.
  • User satisfaction: FormAssembly scores higher with a 4.4-star average.
  • Deployment: PayPal supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; FormAssembly supports SaaS/Web/Cloud, Mobile - iOS, Browser Based (Cloud).

PayPal vs FormAssembly — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Payment Gateway Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

PayPal - Payment Gateway Software
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FormAssembly - Online Form Builder Software
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Talk to an expert

Free PDF comparison

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  • Side-by-side on pricing, features & ratings
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Biggest differences

Start here before you go deeper into features.

PayPal

Best for secure, reliable online payments with strong buyer and seller protections.

Choose if
  • You run an e-commerce store needing quick, secure transactions and dispute resolution
  • You want a payment gateway with excellent customer service and fraud refund policies
  • Your business is small to medium-sized and values simple, streamlined payment workflows
Consider alternatives if
  • Your customers or team lack reliable email access for account verification
  • You need extensive offline payment processing capabilities

FormAssembly

Best for enterprises needing advanced Salesforce-integrated form solutions.

Choose if
  • You require deep, customizable Salesforce data collection and CRM workflows.
  • Your team needs enterprise-grade form customization and data management.
  • You operate in regulated industries needing secure, paperless application processes.
Consider alternatives if
  • You are a small business with a limited budget seeking low-cost form builders.
  • Your workflows depend heavily on third-party integrations beyond Salesforce.

PayPal: Best for secure, reliable online payments with strong buyer and seller protections. FormAssembly: Best for enterprises needing advanced Salesforce-integrated form solutions.

Description

PayPal is a payment gateway designed to make shopping online more secure and convenient. Its features include secure password-protected transactions, buyer and seller protection, and ... Read More about PayPal

FormAssembly turns secure web forms into governed data collection workflows. From the moment information is submitted, it is validated, structured, and routed reliably into systems of ... Read More about FormAssembly

Entry Level Pricing

  • Not Available
  • Starts from Contact Sales , Billed Monthly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

8.9/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Medium BusinessLarge Enterprises
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Software Demo

Demo

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How do PayPal and FormAssembly Compare on Features?

Total Features

8 Features

28 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare PayPal and FormAssembly on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • Contact Sales , Billed Monthly

      Pricing Plans

      • Not Available
      • FormAssembly Atlas Explorer

        • The entry-level plan for individuals starting their data collection journey.

        • Unlimited Forms & Responses

        Show more +

      • FormAssembly Atlas Team

        • The mid-tier plan for a workgroup or small business.

        • All Core Functionality of the Explorer Plan

        Show more +

      • FormAssembly Atlas Enterprise

        • Best Business Value

        • The robust plan for larger organizations or multiple teams.

        Show more +

      • Browse all pricing plans

      Pricing Page

      Pricing information not available

      FormAssembly pricing

      Other Details

      Organization Types supported

      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes
      ✗ No

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      PayPal User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      589

      131

      41

      69

      2990

      196

      50

      8

      2

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers appreciate PayPal’s customer service and security features but express concerns about support limitations and fees.

      What buyers like

      • Customer service quality
      • Fraud protection and refunds
      • Transaction reliability

      Common complaints

      • Support limitations for users without email
      • Merchant fees

      Buyer sentiment

      Overall positive sentiment highlights FormAssembly's powerful Salesforce integration and customization flexibility, tempered by some concerns over learning curve and pricing.

      What buyers like

      • Salesforce integration
      • Form customization flexibility
      • Customer support quality

      Common complaints

      • Learning curve
      • Limited integrations

      Pros and Cons

      • Excellent and patient customer service

      • Quick refunds for fraudulent charges

      • Reliable transaction platform with efficient dispute resolution

      • Limited support for users without email access on phones

      • Fees paid by merchants can be a cost concern

      • Highly advanced and customizable Salesforce integration

      • Robust connectors like prefill and powerful object connections

      • Responsive customer support with thorough documentation

      • Initial learning curve requiring time to master advanced features

      • Limited integrations with tools such as NetSuite and Zapier

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      List of Customers

      Customers

      No Customers information available.

      Amazon

      Amazon

      Lenovo

      Lenovo

      Target

      Target

      Media and Screenshots

      Screenshots

      How PayPal works

      3 Screenshots

      AI-Assisted Form Building

      6 Screenshots

      Videos

      video-0

      5 Videos

      video-0

      3 Videos

      Top Alternatives to PayPal and FormAssembly in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Related Blogs and Articles for Online Form Builder Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, PayPal or FormAssembly?
      FormAssembly edges out the other on user ratings (4.4 vs 2.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do PayPal and FormAssembly offer a free trial?
      FormAssembly offers a free trial. PayPal does not.
      What is the starting price of PayPal vs FormAssembly?
      PayPal starts at Contact for pricing. FormAssembly starts at Contact Sales.
      What are the top alternatives to PayPal?
      Top alternatives to PayPal include PayU, Global Payments, Paytm Payment Gateway, India Online Pay, Razorpay.
      What are the top alternatives to FormAssembly?
      Top alternatives to FormAssembly include Cognito Forms, Formsite, Formstack, Typeform, MightyForms.

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