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Paychex Flex vs Zenefits vs Heartland Payroll - Which Tool Fits Your Business?

TL;DR - Quick Comparison Summary

Description

Paychex Flex is a cloud-based payroll software for mid- to large-sized employers, delivering the tools you need to run your business and support your people. This payroll system provides ... Read More

Zenefits Payroll handles all your company's payroll needs. The software is automatically updated with payroll tax tables, so there's no need for you to manually file quarterly updates. ... Read More

Heartland Payroll is a payroll management software for small and medium sized companies. It handles all your payroll processing requirements such as bi-weekly, monthly or yearly paychecks, ... Read More

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

9.2/10

9.5/10

8.7/10

User Ratings

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Software Demo

Demo

How do Paychex Flex, Zenefits and Heartland Payroll Compare on Features?

Total Features

29 Features

16 Features

12 Features

Unique Features

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        What Do Paychex Flex, Zenefits and Heartland Payroll Cost?

        Pricing Option

              Pricing Plans

              • Not Available
              • Not Available
              • Not Available

              Pricing Page

              paychex-flex pricingzenefits pricing

              Pricing information not available

              Other Details

              Organization Types supported

              • Freelancers
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals
              • Freelancers
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals
              • Freelancers
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals

              Platforms Supported

              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Not Available
              • Available
              • Not Available
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              Get Quote

              Paychex Flex vs Zenefits User Reviews & Rating Comparison

              User Ratings

              Rating Distribution

              Excellent

              568

              Very Good

              136

              Good

              25

              Poor

              9

              Terible

              33

              Excellent

              394

              Very Good

              102

              Good

              19

              Poor

              13

              Terible

              17

              Excellent

              98

              Very Good

              11

              Good

              6

              Poor

              2

              Terible

              3

              Expert's Review generated by AI

              Paychex Flex has established itself as a reliable and user-friendly platform for payroll and human resources management, garnering consistent praise for its intuitive interface and comprehensive ...Read more

              Zenefits is a robust and user-friendly platform that has garnered widespread appreciation for its ability to streamline vital HR, payroll, and benefits management processes for companies of all ...Read more

              Heartland Payroll garners praise for its user-friendly platform and standout customer service, making it a strong contender among payroll providers. Many users appreciate the dedicated payroll ...Read more

              Pros and Cons

              Pros and Cons of Paychex Flex

              • Helps businesses meet federal and state tax regulations.

              • Allows employees to access paystubs and tax forms independently.

              • Tracks employee time off seamlessly within payroll processing.

              • Accessible from anywhere, providing flexibility for businesses and employees.

              • Costs may vary, and pricing details are not readily available upfront.

              • Some users may require training to fully utilize all features.

              Pros and Cons of Zenefits

              • Streamlines HR processes, including onboarding, offboarding, payroll, and benefits administration, saving time and reducing paperwork.

              • Easy to use, with an intuitive and user-friendly interface accessible via desktop and mobile.

              • Robust integrations with other productivity tools, scheduling systems, and ATS for seamless workflow management.

              • Centralized platform for managing employee data, benefits, time off, and other HR essentials in one place.

              • Customer support response times are often slow, with limited availability or delays in urgent situations.

              • Some features lack customization options, which can restrict tailoring to specific business needs.

              Pros and Cons of Heartland Payroll

              • The self-service portal is intuitive and easy to navigate, offering features for payroll entry, custom reporting, and data access.

              • Dedicated payroll specialists are knowledgeable, friendly, and responsive, resolving issues efficiently.

              • Payroll automation eliminates the need for manual calculations by handling taxes, deductions, and filings at local, state, and federal levels.

              • Integration with external systems (e.g., time cards, accounting software) streamlines payroll and reporting processes.

              • Onboarding processes can be disorganized and manual, leading to errors and requiring additional oversight.

              • Frequent turnover of payroll representatives affects continuity and consistency for some customers.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Negative Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              List of Customers

              Customers

              Wells Fargo

              Wells Fargo

              First Citizens Bank

              First Citizens Bank

              Huntington National Bank

              Huntington National Bank

              AON

              AON

              Cedars-Sinai

              Cedars-Sinai

              Feedonomics

              Feedonomics

              No Customers information available.

              Media and Screenshots

              Screenshots

              Paychex Flex Hiring Streamlines the New-Hire Process through Powerful Technology

              3 Screenshots

              trinet zenefits

              5 Screenshots

              No screenshots available.

              Videos

              video-0

              2 Videos

              No videos available.

              video-0

              2 Videos

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Zenefits offers Free Trial, but Paychex Flex does not.

              Paychex Flex is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

              Zenefits is designed for Medium Business and Small Business.

              Pricing details for both Paychex Flex and Zenefits are unavailable at this time. Contact the respective providers for more information.

              Some top alternatives to Paychex Flex includes ADP Workforce Now, SurePayroll, Paylocity Web Pay, Gusto, Paycom, QuickBooks Payroll, Paybooks, ADP Payroll Services and Coverio.

              Some top alternatives to Zenefits includes Paychex Flex, Freshbooks, BambooHR, ADP Workforce Now, ZenHR, Paylocity Web Pay, Gusto, Paycom, OnPay, Remote.com, Papaya Global, Multiplier, ADP Payroll Services, Paycor and Access People HR.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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