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Paychex Flex vs EPAY HCM vs Heartland Payroll - Which Tool Fits Your Business?

TL;DR - Quick Comparison Summary

Description

Paychex Flex is a cloud-based payroll software for mid- to large-sized employers, delivering the tools you need to run your business and support your people. This payroll system provides ... Read More

EPAY Handheld payroll software is the easiest way to view, manage and produce paychecks on the go. EPAY was developed with you in mind by people who believe convenience is number one. Every ... Read More

Heartland Payroll is a payroll management software for small and medium sized companies. It handles all your payroll processing requirements such as bi-weekly, monthly or yearly paychecks, ... Read More

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

Spotsaas Score

9.2/10

8.5/10

8.7/10

User Ratings

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Software Demo

Demo

How do Paychex Flex, EPAY HCM and Heartland Payroll Compare on Features?

Total Features

29 Features

8 Features

12 Features

Unique Features

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        What Do Paychex Flex, EPAY HCM and Heartland Payroll Cost?

        Pricing Option

              Pricing Plans

              • Not Available
              • Not Available
              • Not Available

              Pricing Page

              paychex-flex pricing

              Pricing information not available

              Pricing information not available

              Other Details

              Organization Types supported

              • Freelancers
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals
              • Freelancers
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals
              • Freelancers
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals

              Platforms Supported

              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Not Available
              • Not Available
              • Not Available
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              Get Quote

              Paychex Flex vs EPAY HCM User Reviews & Rating Comparison

              User Ratings

              Rating Distribution

              Excellent

              568

              Very Good

              136

              Good

              25

              Poor

              9

              Terible

              33

              Excellent

              126

              Very Good

              13

              Good

              3

              Poor

              1

              Terible

              0

              Excellent

              98

              Very Good

              11

              Good

              6

              Poor

              2

              Terible

              3

              Expert's Review generated by AI

              Paychex Flex has established itself as a reliable and user-friendly platform for payroll and human resources management, garnering consistent praise for its intuitive interface and comprehensive ...Read more

              EPAY HCM has consistently proven itself as a robust and user-friendly platform that excels in meeting the diverse needs of businesses for timekeeping, payroll, and human capital management. Over ...Read more

              Heartland Payroll garners praise for its user-friendly platform and standout customer service, making it a strong contender among payroll providers. Many users appreciate the dedicated payroll ...Read more

              Pros and Cons

              Pros and Cons of Paychex Flex

              • Helps businesses meet federal and state tax regulations.

              • Allows employees to access paystubs and tax forms independently.

              • Tracks employee time off seamlessly within payroll processing.

              • Accessible from anywhere, providing flexibility for businesses and employees.

              • Costs may vary, and pricing details are not readily available upfront.

              • Some users may require training to fully utilize all features.

              Pros and Cons of EPAY HCM

              • Exceptional customer support, available 24/7, ensuring quick and effective troubleshooting.

              • User-friendly interface with simple navigation, both on the mobile app and website.

              • Efficient time tracking features allowing easy access, editing, and management of employee attendance and payroll.

              • Customizable features to meet various client-specific requirements, often praised for low-cost customizations.

              • Occasional complexity with certain features, like adding mass PTO with different hour allocations for part-time vs. full-time employees, creating additional work.

              • Fingerprint mismatches causing errors in payroll, especially with certain employees, despite re-registering fingerprints.

              Pros and Cons of Heartland Payroll

              • The self-service portal is intuitive and easy to navigate, offering features for payroll entry, custom reporting, and data access.

              • Dedicated payroll specialists are knowledgeable, friendly, and responsive, resolving issues efficiently.

              • Payroll automation eliminates the need for manual calculations by handling taxes, deductions, and filings at local, state, and federal levels.

              • Integration with external systems (e.g., time cards, accounting software) streamlines payroll and reporting processes.

              • Onboarding processes can be disorganized and manual, leading to errors and requiring additional oversight.

              • Frequent turnover of payroll representatives affects continuity and consistency for some customers.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Negative Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              List of Customers

              Customers

              Wells Fargo

              Wells Fargo

              First Citizens Bank

              First Citizens Bank

              Huntington National Bank

              Huntington National Bank

              EPAY HCM_customers_0

              EPAY HCM_customers_0

              EPAY HCM_customers_1

              EPAY HCM_customers_1

              EPAY HCM_customers_2

              EPAY HCM_customers_2

              No Customers information available.

              Media and Screenshots

              Screenshots

              Paychex Flex Hiring Streamlines the New-Hire Process through Powerful Technology

              3 Screenshots

              EPAY HCM Demo - HR Management

              10 Screenshots

              No screenshots available.

              Videos

              video-0

              2 Videos

              video-0

              3 Videos

              video-0

              2 Videos

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Neither Paychex Flex nor EPAY HCM offers a free trial.

              Paychex Flex is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

              EPAY HCM is designed for Large Enterprises and Medium Business.

              Pricing details for both Paychex Flex and EPAY HCM are unavailable at this time. Contact the respective providers for more information.

              Some top alternatives to Paychex Flex includes ADP Workforce Now, SurePayroll, Paylocity Web Pay, Gusto, Paycom, QuickBooks Payroll, Paybooks, ADP Payroll Services and Coverio.

              Some top alternatives to EPAY HCM includes Paychex Flex, BambooHR, UrHRM, Paycom, Hive Payroll, QuickBooks Payroll, BIZHRS, HRM wage, Avoma and Elite HRMS.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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