PagerDuty vs VictorOps vs AlertOps Comparison
PagerDuty
Starting at $10
- Free Trial
- Large Enterprises
- Medium Business
PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 monitoring-to-alerting engines that are embedd…
VictorOps
Starting at $5 /User/Month
- Free Trial
- Medium Business
- Enterprise
VictorOps is incident management software that empowers user to respond better, faster, and smarter. Incidents are created, assigned and communicated through one secure web interface. Data comes together in a single stre…
AlertOps
Starting at $5 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
AlertOps is a full-featured incident management platform and community for managing, executing and tracking incidents. AlertOps is powerful real-time alerting software with over 100+ integrations including ticketing syst…
VictorOps leads on user satisfaction with a 4.6-star rating across 53 reviews.
PagerDuty vs VictorOps vs AlertOps — at a glance
| Feature | PagerDuty | VictorOps | AlertOps |
|---|---|---|---|
| Rating | 4.5 / 5 | 4.6 / 5 | 4.8 / 5 |
| Reviews | 1,748 | 53 | 93 |
| Starting price | $10 | $5 /User/Month | $5 /User/Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Medium Business, Enterprise, Large Enterprises | Large Enterprises, Medium Business, Small Business |
| Category | Incident Management Software | Incident Management Software | Incident Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | — | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | — | Available |
| Support modes | Business Hours, Online | — | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2, GDPR | SOC 2, GDPR |
| Data residency | Global | US | US |
Key differences between PagerDuty and VictorOps
- Pricing: PagerDuty starts at $10, while VictorOps starts at $5 /User/Month.
- Target audience: PagerDuty is built for Large Enterprises and Medium Business, while VictorOps targets Medium Business and Enterprise.
- User satisfaction: VictorOps scores higher with a 4.6-star average.
Compare PagerDuty vs VictorOps vs AlertOps — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Incident Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for scalable, automated incident management in complex IT environments.
- You need real-time, highly customizable alerting and scheduling automation.
- Your team consists of on-call engineers, SREs, or incident response specialists.
- You require seamless integration with diverse applications to enhance workflows.
- Your team is small and only needs simple alerting without complex features.
- You lack dedicated IT or DevOps personnel to manage the platform's complexity.
Best for DevOps teams needing flexible, integrated incident management with mobile support.
- You require fine-grained control over team-specific escalation thresholds and workflows.
- Your team values extensive integrations and smart alert customization for efficient incident handling.
- You need a mobile app to manage incidents and escalations remotely and on-the-go.
- You want a minimal, highly simplified incident management tool with low setup complexity.
- Your organization is very small (under 10 employees) with limited IT complexity.
Best for customizable, real-time incident management with strong alerting integrations.
- You need efficient on-call management reducing operational burdens for IT or security teams.
- Your team requires highly customizable alerts and over 100 integrations including ticketing and social media.
- You value responsive customer support and flexible, configurable workflows for incident response.
- Your organization lacks dedicated incident response teams or on-call engineers.
- You require a large third-party app marketplace or extensive connector options beyond AlertOps’ offerings.
PagerDuty: Best for scalable, automated incident management in complex IT environments. VictorOps: Best for DevOps teams needing flexible, integrated incident management with mobile support.
Description | PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 ... Read More about PagerDuty | VictorOps is incident management software that empowers user to respond better, faster, and smarter. Incidents are created, assigned and communicated through one secure web interface. Data ... Read More about VictorOps | AlertOps is a full-featured incident management platform and community for managing, executing and tracking incidents. AlertOps is powerful real-time alerting software with over 100+ ... Read More about AlertOps |
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Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 8.4/10 | 9.1/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 51-500 employees500+ employees | 51-500 employees501-2000 employees | 51-500 employees500+ employees |
Get pricing help | Get pricing help | Get pricing help |
Software Demo
Demo |
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How do PagerDuty, VictorOps and AlertOps Compare on Features?
Total Features | 6 Features | 4 Features | 10 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote | Get Quote |
Compare PagerDuty, VictorOps and AlertOps on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | — | — |
GDPR | ✓ Yes | ✓ Yes | ✓ Yes |
ISO 27001 | ✓ Yes | — | ✗ No |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🇺🇸 US | 🇺🇸 US |
PagerDuty vs VictorOps User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights PagerDuty's effective incident management, ease of use, and integration capabilities, tempered by concerns over complexity and limited integrations. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights VictorOps' strong incident management capabilities and mobile convenience, tempered by concerns about UI complexity and pricing. What buyers like
Common complaints
| Buyer sentiment Users consistently praise AlertOps for its efficiency, customization, and excellent support, though some note initial setup challenges and limited third-party integrations. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Vodafone  Global Staffing Company  OVO Energy Powers Digital Transformation |  Crowdtap  Craftsy  Myob |  NHS  Intel  Deloitte |
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Media and Screenshots
Screenshots |  5 Screenshots |  5 Screenshots | No screenshots available. |
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Videos |  3 Videos |  3 Videos |  3 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, PagerDuty or VictorOps?
- VictorOps edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do PagerDuty and VictorOps offer a free trial?
- Yes, both PagerDuty and VictorOps offer a free trial.
- What is the starting price of PagerDuty vs VictorOps?
- PagerDuty starts at $10. VictorOps starts at $5 /User/Month.
- What are the top alternatives to PagerDuty?
- Top alternatives to PagerDuty include Freshservice, xMatters, Opsgenie, VictorOps, YetiCloud.
- What are the top alternatives to VictorOps?
- Top alternatives to VictorOps include Freshservice, PagerDuty, Opsgenie, YetiCloud, AlertOps.