PagerDuty vs Jira - Which Incident Management Software Platform Is Better in July 2025?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	PagerDuty (258) Get Quote Get Quote	Jira (1180) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 ... Read More	Jira is every team's tool for project management, making it easy to track progress, priorities, and workload, while staying connected across teams. The platform helps plan, track, and ... Read More
Entry Level Pricing	Starts from $10	Starts from $6.25 , Billed Yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.8/10	9.8/10
User Ratings	4.5 (1748)	4.4 (17380)
	Get Quote	Get Quote

Software Demo

Demo		Jira has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

How do PagerDuty and Jira Compare on Features?

Total Features	6 Features	41 Features
Unique Features
	Get Quote	Get Quote

What Do PagerDuty and Jira Cost?

Pricing Option
Starting From	$10	$6.25 , Billed Yearly
Pricing Plans	Starter Get Started Unlimited domestic phone / SMS notifications Unlimited API calls No maintenance windows ever Team Get Started Includes Starter Plan features, plus Unlimited global phone / SMS notifications 350+ out of the box integrations Show more + Business Get Started Includes Team Plan features, plus SSO and advanced permissions Advanced ITSM Integrations Show more + Browse all pricing plans	Free (Cloud) Get Started User limit (per site) - 10 users Site limit - One Scrum and Kanban boards Show more + Standard (Cloud) Get Started Per user (average) $75 a month User tier: 1 - 10 User limit (per site) - 20,000 users Show more + Premium (Cloud) Get Started Per user (average) $1,450 a year User tier: 1 - 10 User limit (per site) - 35,000 Users Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

PagerDuty User Reviews & Rating Comparison

User Ratings	4.5 (based on 1748 reviews)	4.4 (based on 17380 reviews)
Rating Distribution	Excellent 203 Very Good 54 Good 1 Poor 0 Terible 0	Excellent 1067 Very Good 97 Good 11 Poor 1 Terible 4
Expert's Review generated by AI	PagerDuty has garnered high praise for its exceptional incident management capabilities and user-friendly interface. Users appreciate its real-time alerting system, seamless integration with ...Read more	Jira stands out as a top-tier project management tool, as evidenced by the glowing reviews it has received in the past 12 months. Users consistently praise Jira for its robust Agile Methodology ...Read more
Pros and Cons	Pros and Cons of PagerDuty Efficient real-time alerting system that ensures timely responses and resolution of incidents. User-friendly interface with intuitive design, making it easy to navigate and use. Seamless integration with a variety of applications, enabling better automation and workflow enhancement. Reliable on-call scheduling feature for continuous coverage and quick overrides when needed. Complexity for new users without proper training or support may result in challenges in utilizing the full range of features efficiently. Limited options in the Marketplace for additional apps and connectors might restrict advanced functionalities and integrations.	Pros and Cons of Jira Agile Methodology support for sprint tracking, roles, ceremonies, and dashboards. Intuitive and easy-to-use interface with great flexibility for customization. Excellent tracking system with accurate notifications for project changes and assignments. Smooth integration with other services and platforms. Newcomers may find the richness of features and customizations complex without proper guidance. Limited selection in the Marketplace for advanced apps and connectors, restricting full functionality.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	Vodafone Global Staffing Company OVO Energy Powers Digital Transformation	Cisco ebay Square

Media and Screenshots

Screenshots	5 Screenshots	6 Screenshots
Videos	3 Videos	No videos available.

Top Alternatives to PagerDuty and Jira in 2025

Alternatives	Freshservice 4.4 xMatters 4.4 Opsgenie 4.5	Trello 4.3 Confluence 4.1 Asana 4.3

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both PagerDuty and Jira offer a Free Trial.

PagerDuty is designed for Large Enterprises, Medium Business and Small Business.

Jira is designed for Large Enterprises, Medium Business and Small Business.

Pricing for PagerDuty Starts at $10 whereas for Jira Starts at $6.25/User/Month when Billed Yearly.

Some top alternatives to PagerDuty includes Freshservice, xMatters, Opsgenie, VictorOps, YetiCloud, AlertOps, Splunk On-Call, Splunk Enterprise, ServiceNow Customer Service Management, Zenduty and StatusCast Incident Management.

Some top alternatives to Jira includes Trello, Confluence, Asana, SwiftKanban, Kanbanize, ClickUp, Height, Kanban Tool, Kanban Zone and KanbanFlow.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

PagerDuty vs Jira - Which Incident Management Software Platform Is Better in July 2025?

PagerDuty

Jira

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do PagerDuty and Jira Compare on Features?

Total Features

Unique Features

What Do PagerDuty and Jira Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

PagerDuty User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of PagerDuty

Pros and Cons of Jira

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to PagerDuty and Jira in 2025

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure