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Compare PagerDuty vs Gaspar.ai

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Overview

Description

PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 ... Read More

Gaspar.ai, the ultimate Generative AI solution for Employee Helpdesk Support, revolutionizes service desk operations and enhances user experiences with its cutting-edge technology. By ... Read More

Entry Level Pricing
  • Starts from $10
  • Not Available
Free Trial Availability
Spotsaas Score

9.8/10

Not Available

User Ratings
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Software Demo

Demo

Features

Total Features

6 Features

14 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $10
          • Not Available
          Pricing Plans
          • Starter

            • Unlimited domestic phone / SMS notifications

            • Unlimited API calls

            • No maintenance windows ever

          • Team

            • Includes Starter Plan features, plus

            • Unlimited global phone / SMS notifications

            • 350+ out of the box integrations

            Show more +

          • Business

            • Includes Team Plan features, plus

            • SSO and advanced permissions

            • Advanced ITSM Integrations

            Show more +

          • Browse all pricing plans
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          Excellent

          203

          Very Good

          54

          Good

          1

          Poor

          0

          Terible

          0

          No reviews available for the product

          Expert's Review generated by AI

          PagerDuty has garnered high praise for its exceptional incident management capabilities and user-friendly interface. Users appreciate its real-time alerting system, seamless integration with ...Read more

          Gaspar.ai is a standout solution in the employee helpdesk automation space. Its ability to autonomously handle nearly half of incoming inquiries transformed how our IT support team operates. The ...Read more

          Pros and Cons
          • Efficient real-time alerting system that ensures timely responses and resolution of incidents.

          • User-friendly interface with intuitive design, making it easy to navigate and use.

          • Seamless integration with a variety of applications, enabling better automation and workflow enhancement.

          • Reliable on-call scheduling feature for continuous coverage and quick overrides when needed.

          • Complexity for new users without proper training or support may result in challenges in utilizing the full range of features efficiently.

          • Limited options in the Marketplace for additional apps and connectors might restrict advanced functionalities and integrations.

          • Gaspar.ai can resolve up to 40% of common employee support requests instantly, significantly reducing the workload for helpdesk teams and improving response times.

          • With a deployment time of just 30 minutes, Gaspar offers a quick and frictionless onboarding process, minimizing downtime and allowing organizations to see value almost immediately.

          • The integrated analytics suite provides real-time visibility into helpdesk performance, enabling IT teams to make data-driven decisions and continuously improve support operations.

          • Out-of-the-box compatibility with ServiceNow, Freshservice, and Jira Service Management ensures that Gaspar can plug into existing workflows with minimal disruption.

          • While it excels in IT support, Gaspar’s application is currently specialized, making it less versatile for broader enterprise automation needs like HR or finance.

          • Despite quick deployment, achieving high accuracy in responses may require ongoing fine-tuning, especially for domain-specific knowledge or organization-specific scenarios.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          Vodafone

          Vodafone

          Global Staffing Company

          Global Staffing Company

          OVO Energy Powers Digital Transformation

          OVO Energy Powers Digital Transformation

          Matrix

          Matrix

          Kaizen gaming

          Kaizen gaming

          BlueGround

          BlueGround

          Media and Screenshots

          Screenshots
          Cut down on noise

          5 Screenshots

          gasper ai

          5 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

          Alternatives

          Alternatives

          No Alternative products available.

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          No Alternative Products ☹️

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both PagerDuty and Gaspar.ai offer a Free Trial.

          PagerDuty is designed for Large Enterprises, Medium Business and Small Business.

          Gaspar.ai is designed for Large Enterprises, Small Business and Medium Business.

          The starting price of PagerDuty begins at $10, while pricing details for Gaspar.ai are unavailable.

          Some top alternatives to PagerDuty includes Freshservice, xMatters, Opsgenie, VictorOps, YetiCloud, AlertOps, Splunk On-Call, Splunk Enterprise, ServiceNow Customer Service Management, Zenduty and StatusCast Incident Management.

          Some top alternatives to Gaspar.ai includes and undefined.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].