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PagerDuty vs Dynatrace - Which Incident Management Software Platform Is Better in July 2025?

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TL;DR - Quick Comparison Summary

Description

PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 ... Read More

Dynatrace APM enables users to measure, monitor and diagnose every step of the user experience in real-time: how fast web pages load and how responsive apps respond. Its out-of-the-box ... Read More

Entry Level Pricing

  • Starts from $10
  • Not Available

Free Trial Availability

  • Free Trial available

Spotsaas Score

9.8/10

9.7/10

User Ratings

4.4

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Software Demo

Demo

How do PagerDuty and Dynatrace Compare on Features?

Total Features

6 Features

8 Features

Unique Features

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      What Do PagerDuty and Dynatrace Cost?

      Pricing Option

          Starting From

          • $10
          • Not Available

          Pricing Plans

          • Starter

            • Unlimited domestic phone / SMS notifications

            • Unlimited API calls

            • No maintenance windows ever

          • Team

            • Includes Starter Plan features, plus

            • Unlimited global phone / SMS notifications

            • 350+ out of the box integrations

            Show more +

          • Business

            • Includes Team Plan features, plus

            • SSO and advanced permissions

            • Advanced ITSM Integrations

            Show more +

          • Browse all pricing plans
          • Not Available

          Pricing Page

          pagerduty pricingdynatrace pricing

          Other Details

          Organization Types supported

          • Individuals
          • Medium Business
          • Small Business
          • Freelancers
          • Large Enterprises
          • Individuals
          • Medium Business
          • Small Business
          • Freelancers
          • Large Enterprises

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
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          PagerDuty User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          Excellent

          203

          Very Good

          54

          Good

          1

          Poor

          0

          Terible

          0

          No reviews available for the product

          Expert's Review generated by AI

          PagerDuty has garnered high praise for its exceptional incident management capabilities and user-friendly interface. Users appreciate its real-time alerting system, seamless integration with ...Read more

          Dynatrace APM provides real-time, in-depth insights into user experience, from web page load speeds to app responsiveness, making it an essential tool for businesses seeking to optimize ...Read more

          Pros and Cons

          Pros and Cons of PagerDuty

          • Efficient real-time alerting system that ensures timely responses and resolution of incidents.

          • User-friendly interface with intuitive design, making it easy to navigate and use.

          • Seamless integration with a variety of applications, enabling better automation and workflow enhancement.

          • Reliable on-call scheduling feature for continuous coverage and quick overrides when needed.

          • Complexity for new users without proper training or support may result in challenges in utilizing the full range of features efficiently.

          • Limited options in the Marketplace for additional apps and connectors might restrict advanced functionalities and integrations.

          Pros and Cons of Dynatrace

          • By providing real-time data with detailed breakdowns, Dynatrace allows for quicker identification and resolution of performance issues, reducing downtime and improving service reliability.

          • Dynatrace measures every step of the user experience, allowing businesses to track all aspects of application performance across the entire user journey, not just isolated metrics.

          • With intuitive and context-aware dashboards, Dynatrace presents data in a way that’s easy to understand, making it simpler for teams to spot and address performance bottlenecks.

          • The software automatically captures comprehensive application data, including beyond the standard metrics, providing deeper insights into performance and helping businesses address issues proactively.

          • Dynatrace’s pricing may not be affordable for smaller businesses or startups, as it’s designed more for large enterprises, making it less accessible for budget-conscious organizations.

          • Due to its comprehensive monitoring capabilities, Dynatrace can be resource-heavy, potentially putting a strain on system performance, especially in environments with limited resources.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          Vodafone

          Vodafone

          Global Staffing Company

          Global Staffing Company

          OVO Energy Powers Digital Transformation

          OVO Energy Powers Digital Transformation

          Samsung

          Samsung

          Daimler

          Daimler

          SAP

          SAP

          Media and Screenshots

          Screenshots

          Cut down on noise

          5 Screenshots

          AWS Performance monitoring | Dynatrace

          6 Screenshots

          Videos

          video-0

          3 Videos

          video-0

          2 Videos

          Top Alternatives to PagerDuty and Dynatrace in 2025

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both PagerDuty and Dynatrace offer a Free Trial.

          PagerDuty is designed for Large Enterprises, Medium Business and Small Business.

          Dynatrace is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of PagerDuty begins at $10, while pricing details for Dynatrace are unavailable.

          Some top alternatives to PagerDuty includes Freshservice, xMatters, Opsgenie, VictorOps, YetiCloud, AlertOps, Splunk On-Call, Splunk Enterprise, ServiceNow Customer Service Management, Zenduty and StatusCast Incident Management.

          Some top alternatives to Dynatrace includes ManageEngine Applications Manager, Scout APM, Datadog APM, New Relic APM, AppDynamics, Instana, Thundra APM, APImetrics, Azure Monitor and Acure.io.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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