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Outplay vs Salesforce vs Bigin by Zoho CRM Comparison

Last updated:

Outplay

4.8(311 reviews)

Starting at $79 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Outplay is the sales engagement software that makes every salesperson and manager more productive. Features include: Customer Insights, Sales Coaching, P2P Collaboration, Live Strategic Planning, Competitive Analysis & m…

Salesforce

4.3(31,400 reviews)

Starting at $25 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer packaged goods (CPG), and many more. B…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Outplay leads on user satisfaction with a 4.8-star rating across 311 reviews.

Outplay vs Salesforce vs Bigin by Zoho CRM — at a glance

FeatureOutplaySalesforceBigin by Zoho CRM
Rating4.8 / 54.3 / 54.3 / 5
Reviews31131,400119
Starting price$79 /User/Month$25 /user/month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessSmall Business
CategorySales Engagement SoftwareCRM SoftwareCRM Software
Integrations13+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPRSOC 2, HIPAA, GDPR, ISO 27001
Data residencyUSGlobalGlobal

Key differences between Outplay and Salesforce

  • Pricing: Outplay starts at $79 /User/Month, while Salesforce starts at $25 /user/month.
  • Target audience: Outplay is built for Large Enterprises and Medium Business, while Salesforce targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: Outplay scores higher with a 4.8-star average.
  • Deployment: Outplay supports SaaS/Web/Cloud; Salesforce supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Outplay vs Salesforce vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Sales Engagement Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Outplay - Sales Engagement Software
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Salesforce - CRM Software
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Talk to an expert

Free PDF comparison

Download this Outplay vs Salesforce vs Bigin by Zoho CRM comparison

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Biggest differences

Start here before you go deeper into features.

Outplay

Best for outbound sales teams needing coaching and multi-touch engagement.

Choose if
  • You want strong sales coaching and peer collaboration features integrated.
  • Your team relies on multi-touch email sequencing and workload automation.
  • You need a flexible, medium-complexity tool for small to medium businesses.
Consider alternatives if
  • Your company requires advanced analytics and detailed reporting capabilities.
  • You prefer a very simple, minimal setup tool with no learning curve.

Salesforce

Best for medium to large enterprises needing highly customizable CRM solutions.

Choose if
  • You require extensive customization to fit unique industry workflows.
  • Your team needs robust analytics and reporting for data-driven sales decisions.
  • You want seamless integration with numerous third-party applications and APIs.
Consider alternatives if
  • You are a small business or startup with a limited budget.
  • Your team lacks technical expertise or prior CRM experience.

Bigin by Zoho CRM

Best for

Small Business

Outplay: Best for outbound sales teams needing coaching and multi-touch engagement. Salesforce: Best for medium to large enterprises needing highly customizable CRM solutions.

Description

Outplay is the sales engagement software that makes every salesperson and manager more productive. Features include: Customer Insights, Sales Coaching, P2P Collaboration, Live Strategic ... Read More about Outplay

Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer ... Read More about Salesforce

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $79 , Billed Yearly
  • Starts from $25 , monthly
  • Starts from $7 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

9.2/10

9.8/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
50 to 10,000 employeesMedium to Large Enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Outplay

No key benefits available yet.

Salesforce

  • Streamlined Sales Processes: Salesforce simplifies the entire sales cycle, enabling teams to manage leads, opportunities, and customer interactions seamlessly. I’ve seen firsthand how this leads to increased efficiency and higher conversion rates.
  • Robust Analytics and Reporting: With Salesforce’s powerful analytics tools, managers can gain deep insights into performance metrics. This allows for informed decision-making based on real-time data, ensuring that strategies are always aligned with business goals.
  • Customizable Solutions: One of the standout features of Salesforce is its adaptability. Whether you're in retail, healthcare, or finance, the platform can be tailored to fit your specific industry needs. I often recommend leveraging this flexibility for maximum impact.
Best fit

Best fit

Outplay

No best-fit guidance available yet.

Salesforce

  • 50 to 10,000 employees
  • Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
Watchouts

Reasons buyers look elsewhere

Outplay

No alternatives guidance available yet.

Salesforce

  • Some users may find Salesforce's pricing structure to be complex and potentially high, prompting them to explore more cost-effective CRM options that fit their budget without sacrificing essential features.
  • Organizations with specific industry needs might seek alternatives that offer tailored solutions or customization options better suited to their unique workflows and customer management processes.
  • Users may experience a steep learning curve with Salesforce, leading them to look for more user-friendly CRM systems that can be quickly adopted by their teams without extensive training.

Software Demo

Demo

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How do Outplay, Salesforce and Bigin by Zoho CRM Compare on Features?

Total Features

13 Features

10 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare Outplay, Salesforce and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $79 , Billed Yearly
        • $25 , monthly
        • $7 , Billed Yearly

        Pricing Plans

        • Free

          • 1 user

          • Automated Email Sequences

          • Send 200 emails/day

          Show more +

        • Growth

          • Everything in Free plus

          • 10 users

          • 20 Email + Phone Credits/Mo

          Show more +

        • Enterprise

          • Everything in Growth plus

          • Custom Email + Phone Credits

          • Advanced Dialer

          Show more +

        • Free Suite

          Free

          • Easy setup with guided onboarding

          • Lead, Account, Contact, and Opportunity

          • Service Case Management & Simple Email Marketing

          Show more +

        • Starter Suite

          $25

          /user/month

          • Everything in Free plus built-in Sales Flows and Lead Routing

          • Email to Case Management

          • Dynamic Email Marketing, Forms, and Analytics

          Show more +

        • Pro Suite

          $100

          /user/month

          • Everything in Starter plus Enhanced Real-Time Chat

          • Sales Quoting and Forecasting

          • Greater Customization, Automation+ Access to AppExchange

          Show more +

        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Outplay pricing
        Salesforce pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        ✗ No
        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        Outplay vs Salesforce User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        190

        2

        0

        0

        0

        370

        142

        30

        4

        7

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally praise Outplay for its ease of use, strong customer support, and effective sales engagement features, though some note challenges with setup and limited analytics.

        What buyers like

        • Ease of use
        • Customer support responsiveness
        • Automation and sequencing features

        Common complaints

        • Setup complexity
        • Limited reporting capabilities

        Buyer sentiment

        Overall positive sentiment highlights Salesforce's customization, analytics, and integration strengths, tempered by concerns about cost and complexity.

        What buyers like

        • Customizability
        • Analytics and reporting
        • Integration capabilities

        Common complaints

        • High cost
        • Steep learning curve

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Intuitive and easy-to-use interface for email outreach

        • Excellent and responsive customer support

        • Valuable features like sequencing, multi-touch points, and workload automation

        • Initial setup and configuration can be challenging for new users

        • Limited analytics and reporting capabilities

        • Highly customizable platform tailored to specific industry needs

        • Robust reporting and analytics for data-driven decision-making

        • Extensive integration capabilities with third-party apps and APIs

        • Expensive licensing and additional feature costs

        • Steep learning curve for new or non-technical users

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        Owler

        Owler

        Bluevoyant

        Bluevoyant

        SDR Nation

        SDR Nation

        BBVA

        BBVA

        Brunello Cucinelli

        Brunello Cucinelli

        Unilever

        Unilever

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Outplay

        2 Screenshots

        Salesforce Adoption Dashboards

        3 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        5 Videos

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        Add another option to compare side by side

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Outplay or Salesforce?
        Outplay edges out the other on user ratings (4.8 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Outplay and Salesforce offer a free trial?
        Yes, both Outplay and Salesforce offer a free trial.
        What is the starting price of Outplay vs Salesforce?
        Outplay starts at $79 /User/Month. Salesforce starts at $25 /user/month.
        What are the top alternatives to Outplay?
        Top alternatives to Outplay include AroundDeal, CrankWheel, ZoomInfo Engage, Outreach, SalesLoft.
        What are the top alternatives to Salesforce?
        Top alternatives to Salesforce include Bigin by Zoho CRM, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp, Zoho CRM.

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