Outplay Review: Is It The Right Sales Engagement Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial & Free Plan Available
GDPR
SOC 2Starts from $79 / User / Month when Billed Yearly, also offers free forever plan
Owler
Bluevoyant
SDR Nation
Outlier
FourTrusted by teams including Owler
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
Spotsaas Analysis for Outplay
Outplay is a sales engagement software primarily used by sales representatives, sales managers, and business development teams in small to medium businesses. With a rating of 4.8/5 from 311 reviews, it is broadly validated as a reliable tool for enhancing sales processes.
The software's intuitive interface simplifies email marketing and outreach campaigns, making it accessible even for those without extensive technical expertise. Users appreciate the excellent customer service, which ensures a positive experience. However, the initial setup can be challenging, especially when dealing with complex features, which may require a learning curve.
Quick facts about Outplay
What is Outplay?
Outplay is a sales engagement platform for SDR teams and account executives who want to run multi-channel outreach sequences across email, phone, LinkedIn, and chat from a single workspace. It includes sequencing, automation, a built-in dialer, and CRM sync, and is positioned as a cost-competitive alternative to Salesloft or Outreach for growing sales teams. Users highlight responsive customer support and ease of use as differentiators, though a short initial learning curve is noted when configuring automation rules.
Pricing
Starts from $79 / User / Month when Billed Yearly
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRSSO & MFA supported
Data residency:🇺🇸
Outplay Software Demo
Outplay was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Outplay
- Use cases
- Sales teams focused on outbound email campaigns, Customer success teams needing engagement tracking, Sales managers requiring coaching and collaboration tools
- Team types
- Sales representatives, Sales managers
- Company size
- Small Business, Medium Business
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose Outplay
Intuitive and easy-to-use interface for email outreach
Excellent and responsive customer support
Valuable features like sequencing, multi-touch points, and workload automation
Is Outplay right for you?
Best for outbound sales teams needing coaching and multi-touch engagement.
Choose Outplay if
- You want strong sales coaching and peer collaboration features integrated.
- Your team relies on multi-touch email sequencing and workload automation.
- You need a flexible, medium-complexity tool for small to medium businesses.
Consider alternatives if
- Your company requires advanced analytics and detailed reporting capabilities.
- You prefer a very simple, minimal setup tool with no learning curve.
What buyers should know before shortlisting Outplay
Outplay has truly become a game-changer for businesses seeking efficient and effective email marketing solutions. The exceptional commitment to partnership demonstrated by the team, led by Luv, Syed, and their colleagues, is commendable.
Their responsiveness and continuous effort to improve the interface and user experience set them apart. Clients appreciate the tool's ease of use, streamlining their outreach efforts and delivering impressive results.
The exceptional customer service and quick response times contribute significantly to the positive experience. While the product might have a slight learning curve initially, the support provided, especially by individuals like Tamiz and Varun, ensures smooth utilization.
The seamless integration of features like sequencing, automation, and contact research makes Outplay a valuable tool for enhancing sales processes. Overall, Outplay shines as a reliable platform with a dedicated team that goes above and beyond to support its clients' success.
Outplay pros and cons
- Outplay pros
Intuitive and easy-to-use interface for email outreach
Excellent and responsive customer support
Valuable features like sequencing, multi-touch points, and workload automation
- Outplay cons
Initial setup and configuration can be challenging for new users
Limited analytics and reporting capabilities
Ready to try it?
Get started with Outplay
Start your free trial — no credit card required.
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Compare Outplay side-by-side with top Sales Engagement Software alternatives.
What is the pricing of Outplay?
Outplay Pricing Plans
Free
1 user
Automated Email Sequences
Send 200 emails/day
View Hotleads
Customize Triggers
Show more +
Growth
Everything in Free plus
10 users
20 Email + Phone Credits/Mo
Advanced Lead Filters
Send 1000 emails/day
Show more +
Enterprise
Everything in Growth plus
Custom Email + Phone Credits
Advanced Dialer
Outbound Chat
Team & Team Assets
Show more +
Outplay reviews and ratings
Buyer sentiment
Users generally praise Outplay for its ease of use, strong customer support, and effective sales engagement features, though some note challenges with setup and limited analytics.
What buyers like
- Ease of use
- Customer support responsiveness
- Automation and sequencing features
Common complaints
- Setup complexity
- Limited reporting capabilities
What users are saying
FS
Filmfinity SL
08/09/24
Outplay has been an absolute…
Outplay has been an absolute game-changer for our business! Over the past two years, they've gone above and beyond to accommodate our specific needs, ...
Read more
PL
Paul Lipman
07/30/24
Customer Service far exceeds any in…
Customer Service far exceeds any in industry. I've used many automation tools like outplay - their system is tops. Their support is responsive and ...
Read more
CJ
Christian J
01/02/24
"Excellent client service"
What do you like best about Outplay? I like most the excellent client service. The response time is always immediate, and the consultants point me in ...
Read more
RC
Roberto C
11/21/23
"Really easy to use outreach tool"
What do you like best about Outplay? It is really easy to use and has everything you need for outreach. What do you dislike about Outplay?
AJ
Adam J
10/25/23
"Great product, better support"
What do you like best about Outplay? Easy to use, simple interface, and probably the best customer support I've experinced. We've tried multiple ...
Read more
TB
Tom Botsford
10/16/23
best customer experience
cannot beat the customer service response times. I have often reached out to clarify an issue or ask for a request and the response time is instant. ...
Read more
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- Real pricing — no sales pressure
- A demo or quick answers, your call
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What are the features of Outplay?
CRM integration is a vital feature found in most modern software programs that helps businesses streamline their customer relationship manag…
Call List Management is an essential feature in software designed to streamline the process of managing calls. It enables users to create, o…
The process of listening in on employee calls to improve communication and customer service is known as call monitoring. It's most typically…
Call recording is a software feature that records phone conversations and stores them for future reference. This feature is commonly used in…
Material management is the end-to-end acquiring, designing, processing, and distributing of content. It is a set of methods and technologies…
Email automation is a powerful feature that allows businesses and individuals to streamline and optimize their email communication processes…
Email/Call Sequencing is a software feature that allows users to automate and organize their email and call communication. With this feature…
Inbox integration is a software feature that allows for the seamless merging of different types of communication channels into one central l…
Lead scoring is a sales and marketing tool for determining the sales readiness of leads. You score leads based on their level of interest in…
Performance analytics in sales is a powerful tool that helps businesses gain insights and make data-driven decisions to drive their sales st…
Sales activity automation is a powerful tool designed to streamline and simplify the sales process for businesses. It automates various task…
Team Management is a crucial aspect of any organization, as it involves coordinating and organizing the efforts of a group of individuals to…
Workflow is a collection of tasks that work together to process a batch of data. A workflow encompasses everything from creating assets to i…
Outplay security and data handling
Key compliance certifications and security features for IT and security teams evaluating Outplay.
Certifications
Security features
Developer & data
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8.5
Very Good
Outplay Customers
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Observe.AI
Outplay Support Options
Frequently Asked Questions About Outplay
Common questions buyers ask before choosing Outplay.
Outplay is a Sales Engagement Software. Outplay offers Call Recording, Email/Call Sequencing, CRM Integration, Call List Management, Inbox Integration and many more functionalities.
Outplay is a strong fit if: You want strong sales coaching and peer collaboration features integrated.; Your team relies on multi-touch email sequencing and workload automation.. Consider alternatives if: Your company requires advanced analytics and detailed reporting capabilities.; You prefer a very simple, minimal setup tool with no learning curve..
Buyers commonly note the following limitations of Outplay: Initial setup and configuration can be challenging for new users; Limited analytics and reporting capabilities; Learning curve for complex features.
Some top alternatives to Outplay includes AroundDeal, CrankWheel, ZoomInfo Engage, Outreach and SalesHandy.
Outplay offers Free Trial, Freemium, Subscription, Quotation Based pricing models
The starting price of Outplay is $79/User/Month when Billed Yearly
Ready to try it?
Get started with Outplay
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].