Compare osTicket vs UVdesk vs Reamaze vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	osTicket (42) Get Quote Get Quote	UVdesk (82) Get Quote Get Quote	Reamaze (139) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	osTicket is open source, web based help desk software that can be used to help track and resolve customer service issues. The software saves time, reduces email clutter, and helps ... Read More	UVdesk is simple to use, feature rich help desk software that helps to increase customer service. UVdesk can handle both internal and external customer requests with ease. With the ... Read More	Reamaze is a help desk software that allows organizations to streamline and ease their support operation while maintaining a high standard of customer care. Reamaze is available in two ... Read More
Entry Level Pricing	Starts from $9	Starts from $16 , Billed Yearly	Starts from $27.55 , Billed Yearly
Free Trial Availability	Free Trial available	Free Trial available	Free Trial available
Spotsaas Score	9.6/10	9.3/10	9.3/10
User Ratings	4.3 (56)	4.6 (72)	4.6 (143)
	Get Quote	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	16 Features	16 Features	24 Features
Unique Features
	Get Quote	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$9	$16 , Billed Yearly	$27.55 , Billed Yearly
Pricing Plans	Not Available	Open Source Get Started Number of Agents : Unlimited Security Company Setting Show more + Pro Get Started Number of Agents : 2 Includes features of Basic plan, plus eCommerce Multi-Channel Integration Show more + Enterprise Get Started Number of Agents : 2 Includes everything in Pro plan, plus Full Portal Customization, uvdesk Show more +	Basic Get Started Unlimited Email Inboxes Live Chat Social Media Channels Show more + Pro Get Started Includes features of Basic plan, plus Manage Multiple Brands in one Account Live View of Site Visitors Show more + Plus Get Started Includes features of Pro plan, plus Peek (Live Screensharing) Departments (Staff Groups) Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available
	Get Quote	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 56 reviews)	4.6 (based on 72 reviews)	4.6 (based on 143 reviews)
Rating Distribution	Excellent 31 Very Good 8 Good 2 Poor 0 Terible 1	Excellent 78 Very Good 2 Good 0 Poor 0 Terible 2	Excellent 108 Very Good 25 Good 4 Poor 2 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	No Expert ai Review available for the product	No Expert ai Review available for the product
Pros and Cons
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

Customers

Customers	No Customers information available.	charitybay.org Colligso Mind Spark Technologies	Kabrita Animatron Printful

Media and Screenshots

Screenshots	11 Screenshots	2 Screenshots	3 Screenshots
Videos	1 Videos	2 Videos	3 Videos

Alternatives

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both osTicket and UVdesk offer a Free Trial.

osTicket is designed for Individuals, Large Enterprises, Medium Business and Small Business.

UVdesk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

Pricing for osTicket Starts at $9/User/Month whereas for UVdesk Starts at $16/Month when Billed Yearly.

Some top alternatives to osTicket includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Jira Service Desk, Freshdesk, HelpDesk, SysAid, UVdesk, Jitbit Helpdesk, eStreamDesk, ReadyDesk, Spiceworks Help Desk, HESK, BoldDesk and GLPI.

Some top alternatives to UVdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshdesk, Deskero, HelpDesk, osTicket, Desky, EngageBay Helpdesk System, ReadyDesk, Sitehelpdesk, Support.cc by 500apps, EpicPxls and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare osTicket vs UVdesk vs Reamaze vs Zendesk Support

osTicket

UVdesk

Reamaze

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure