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Order MS vs ManageEngine ServiceDesk Plus Comparison

Last updated:

Order MS

4.8(3,314 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Individuals
  • Large Enterprises

Order MS is an inventory management software that has many advantages over other software products including lower cost, flexibility to meet any business requirements, and ease of use. Order MS helps to track inventory l…

ManageEngine ServiceDesk Plus

4.2(351 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help desks and field service organi…

Order MS leads on user satisfaction with a 4.8-star rating across 3,314 reviews.

Order MS vs ManageEngine ServiceDesk Plus — at a glance

FeatureOrder MSManageEngine ServiceDesk Plus
Rating4.8 / 54.2 / 5
Reviews3,314351
Starting price$25 /User/MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryInventory Management SoftwareService Desk Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Installed - Windows
APIAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsHIPAA, GDPR
Data residencyUSUS

Key differences between Order MS and ManageEngine ServiceDesk Plus

  • Pricing: Order MS starts at $25 /User/Month. ManageEngine ServiceDesk Plus pricing is not publicly listed.
  • Target audience: Order MS is built for Individuals and Large Enterprises, while ManageEngine ServiceDesk Plus targets Large Enterprises and Medium Business.
  • User satisfaction: Order MS scores higher with a 4.8-star average.
  • Deployment: Order MS supports SaaS/Web/Cloud; ManageEngine ServiceDesk Plus supports SaaS/Web/Cloud, Mobile - Android, Installed - Windows.

Order MS vs ManageEngine ServiceDesk Plus — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Inventory Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Order MS - Inventory Management Software
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Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Order MS

Best for

Individuals, Large Enterprises, Medium Business

ManageEngine ServiceDesk Plus

Best for

Large Enterprises, Medium Business, Small Business

Order MS typically suits Individuals and Large Enterprises. ManageEngine ServiceDesk Plus tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Order MS is an inventory management software that has many advantages over other software products including lower cost, flexibility to meet any business requirements, and ease of use. ... Read More about Order MS

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help ... Read More about ManageEngine ServiceDesk Plus

Entry Level Pricing

  • Starts from $25
  • Not Available

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

7.7/10

Not Available

User Ratings

Based on verified Spotsaas reviews
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Order MS has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Order MS and ManageEngine ServiceDesk Plus Compare on Features?

Total Features

7 Features

6 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Order MS and ManageEngine ServiceDesk Plus on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Order MS pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✓ Yes

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Order MS User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      3

      0

      0

      0

      0

      88

      50

      10

      1

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 3 reviews, with consistently positive feedback.

      What buyers like

      • Cost-effective solution
      • Flexible for various needs
      • Comprehensive tracking features

      Common complaints

      • Limited advanced analytics
      • May require manual updates
      • Not suitable for very large inventories

      Buyer sentiment

      Buyer sentiment is positive across 150 reviews, with strong overall satisfaction.

      What buyers like

      • Comprehensive IT tools
      • 24x7 monitoring
      • Advanced IT service management

      Common complaints

      • Can be overwhelming for new users
      • Requires ongoing maintenance
      • Higher cost for advanced features

      Pros and Cons

      • Cost-effective solution for inventory management.

      • Flexible enough to meet diverse business needs.

      • Comprehensive tracking features enhance management.

      • May lack advanced analytics capabilities.

      • Manual updates could be time-consuming.

      • Offers a complete suite of IT management tools.

      • 24x7 monitoring ensures proactive issue resolution.

      • User-friendly interface simplifies complex IT tasks.

      • May be too complex for smaller teams.

      • Ongoing maintenance is necessary for optimal performance.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      ManageEngine ServiceDesk Plus_customers_0

      ManageEngine ServiceDesk Plus_customers_0

      ManageEngine ServiceDesk Plus_customers_1

      ManageEngine ServiceDesk Plus_customers_1

      ManageEngine ServiceDesk Plus_customers_2

      ManageEngine ServiceDesk Plus_customers_2

      Media and Screenshots

      Screenshots

      No screenshots available.

      ManageEngine ServiceDesk Plus Demo - Live dashboards

      16 Screenshots

      Videos

      No videos available.

      video-0

      3 Videos

      Top Alternatives to Order MS and ManageEngine ServiceDesk Plus in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Order MS or ManageEngine ServiceDesk Plus?
      Order MS edges out the other on user ratings (4.8 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Order MS and ManageEngine ServiceDesk Plus offer a free trial?
      Yes, both Order MS and ManageEngine ServiceDesk Plus offer a free trial.
      What is the starting price of Order MS vs ManageEngine ServiceDesk Plus?
      Order MS starts at $25 /User/Month. ManageEngine ServiceDesk Plus starts at Contact for pricing.
      What are the top alternatives to Order MS?
      Top alternatives to Order MS include Rutamsoft Inventory Management System, inFlow Inventory, Multiorders, CyberStockroom, ZapInventory.
      What are the top alternatives to ManageEngine ServiceDesk Plus?
      Top alternatives to ManageEngine ServiceDesk Plus include SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, Freshdesk, Zoho Desk.

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