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Oracle CX Sales vs Fireberry vs Bigin by Zoho CRM Comparison

Last updated:

Oracle CX Sales

3.7(96 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Oracle CX, Sales Cloud & Customer Service Cloud, is a complete enterprise cloud solution designed for sales and service organizations that want to dramatically transform their customer experience. It includes the industr…

Fireberry

Starting at Contact for pricing

  • Medium Business
  • Small Business

Fireberry is a fully customizable, affordable CRM platform designed to help businesses convert more leads, streamline operations, and build stronger, more meaningful customer relationships. Offering a flexible and growth…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Oracle CX Sales leads on user satisfaction with a 3.7-star rating across 96 reviews.

Oracle CX Sales vs Fireberry vs Bigin by Zoho CRM — at a glance

FeatureOracle CX SalesFireberryBigin by Zoho CRM
Rating3.7 / 54.3 / 5
Reviews96119
Starting priceContact for pricingContact for pricing$7 /User/Month
Free trial No No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessMedium Business, Small Business, Large EnterprisesSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSInstalled - Windows, Installed - Mac, Mobile - iOS, Mobile - Android, SaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyGlobalUSGlobal

Key differences between Oracle CX Sales and Fireberry

  • Target audience: Oracle CX Sales is built for Large Enterprises and Medium Business, while Fireberry targets Medium Business and Small Business.
  • Deployment: Oracle CX Sales supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Fireberry supports Installed - Windows, Installed - Mac, Mobile - iOS, Mobile - Android, SaaS/Web/Cloud.

Compare Oracle CX Sales vs Fireberry vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Oracle CX Sales - CRM Software
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Biggest differences

Start here before you go deeper into features.

Oracle CX Sales

Best for

Large Enterprises, Medium Business, Small Business

Fireberry

Best for

Medium Business, Small Business, Large Enterprises

Bigin by Zoho CRM

Best for

Small Business

Oracle CX Sales typically suits Large Enterprises and Medium Business. Fireberry tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Oracle CX, Sales Cloud & Customer Service Cloud, is a complete enterprise cloud solution designed for sales and service organizations that want to dramatically transform their customer ... Read More about Oracle CX Sales

Fireberry is a fully customizable, affordable CRM platform designed to help businesses convert more leads, streamline operations, and build stronger, more meaningful customer relationships. ... Read More about Fireberry

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.9/10

Not Available

9.0/10

User Ratings

Based on verified Spotsaas reviews

3.7

(96)
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Software Demo

Demo

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How do Oracle CX Sales, Fireberry and Bigin by Zoho CRM Compare on Features?

Total Features

8 Features

18 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Oracle CX Sales, Fireberry and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Pricing information not available

        Fireberry pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🌐 Global
        🇺🇸 US

        Oracle CX Sales vs Fireberry User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        11

        10

        3

        0

        1

        No reviews available for this product

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is mixed to positive across 25 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Simplifies and streamlines complex workflows by consolidating processes like HR, finance, supply chain, and project planning into one platform.
        • Provides comprehensive integration with other Oracle applications and external data sources, enhancing data visibility and reducing manual input errors.
        • User-friendly and intuitive for trained users, with easy navigation and on-the-go accessibility for tasks and data management.

        Common complaints

        • Steep learning curve for new users, with significant need for thorough training and onboarding.
        • Customer support is often cited as inefficient and could benefit from faster response times and improved assistance.
        • Navigation can be unintuitive for some users, often necessitating additional training hours during implementation.

        No expert review available for this product

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Comprehensive tools for sales and service integration

        • Scalable architecture supports large organizations

        • Strong analytics capabilities for data-driven decisions

        • Implementation can be resource-intensive

        • Higher costs may deter smaller businesses

        No pros or cons available for this product

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Airborn

        Airborn

        Banco Nacional

        Banco Nacional

        Broadcam

        Broadcam

        SiXT

        SiXT

        IL Makiage

        IL Makiage

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        fireberry

        5 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Oracle CX Sales or Fireberry?
        Oracle CX Sales edges out the other on user ratings (3.7 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Oracle CX Sales and Fireberry offer a free trial?
        Neither Oracle CX Sales nor Fireberry currently lists a free trial.
        What is the starting price of Oracle CX Sales vs Fireberry?
        Oracle CX Sales starts at Contact for pricing. Fireberry starts at Contact for pricing.
        What are the top alternatives to Oracle CX Sales?
        Top alternatives to Oracle CX Sales include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
        What are the top alternatives to Fireberry?
        Top alternatives to Fireberry include Bigin by Zoho CRM, Oracle Siebel, Kordeva CRM, Oracle CX Sales, Spiro.

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