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Oracle CX Sales vs Act! vs Bigin by Zoho CRM Comparison

Last updated:

Oracle CX Sales

3.7(96 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Oracle CX Sales is an enterprise cloud CRM for large sales organizations that need AI-driven forecasting, territory management, and deep integration with ERP and supply chain systems. It unifies sales data across channel…

Act!

3.6(441 reviews)

Starting at $30 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Medium Business

Act! is CRM software for small to medium-sized businesses that have outgrown contact spreadsheets and need centralized relationship tracking alongside sales pipeline management. It integrates with Microsoft Outlook, supp…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Oracle CX Sales leads on user satisfaction with a 3.7-star rating across 96 reviews.

Oracle CX Sales vs Act! vs Bigin by Zoho CRM — at a glance

FeatureOracle CX SalesAct!Bigin by Zoho CRM
Rating3.7 / 53.6 / 54.6 / 5
Reviews96441294
Starting priceContact for pricing$30 /User/Month$7 /User/Month
Free trial No Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2GDPR
Data residencyGlobalUSGlobal

Key differences between Oracle CX Sales and Act!

  • Pricing: Act! starts at $30 /User/Month. Oracle CX Sales pricing is not publicly listed.
  • Free trial: Act! offers a free trial; Oracle CX Sales does not.
  • Target audience: Oracle CX Sales is built for Large Enterprises and Medium Business, while Act! targets Freelancers / Consultants and Medium Business.
  • User satisfaction: Oracle CX Sales scores higher with a 3.7-star average.
  • Deployment: Oracle CX Sales supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Act! supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Oracle CX Sales vs Act! vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Oracle CX Sales - CRM Software
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Act! - CRM Software
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Biggest differences

Start here before you go deeper into features.

Oracle CX Sales

Best for

Large Enterprises, Medium Business, Small Business

Act!

Best for

Freelancers / Consultants, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Oracle CX Sales typically suits Large Enterprises and Medium Business. Act! tends to fit Freelancers / Consultants and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Oracle CX Sales is an enterprise cloud CRM for large sales organizations that need AI-driven forecasting, territory management, and deep integration with ERP and supply chain systems. It ... Read More about Oracle CX Sales

Act! is CRM software for small to medium-sized businesses that have outgrown contact spreadsheets and need centralized relationship tracking alongside sales pipeline management. It ... Read More about Act!

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $30
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial
  • Free Trial available

SpotScore

What's this? ↗

8.9/10

9.1/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

3.7

(96)

4.57

(294)
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Software Demo

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How do Oracle CX Sales, Act! and Bigin by Zoho CRM Compare on Features?

Total Features

8 Features

10 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Oracle CX Sales, Act! and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $30
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Pricing information not available

        Act! pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No

        GDPR

        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US

        Oracle CX Sales vs Act! User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        11

        10

        3

        0

        1

        201

        82

        47

        12

        26

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is mixed to positive across 25 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Simplifies and streamlines complex workflows by consolidating processes like HR, finance, supply chain, and project planning into one platform.
        • Provides comprehensive integration with other Oracle applications and external data sources, enhancing data visibility and reducing manual input errors.
        • User-friendly for trained users, with easy navigation and on-the-go accessibility for tasks and data management.

        Common complaints

        • Steep learning curve for new users, with significant need for thorough training and onboarding.
        • Customer support is often cited as inefficient and could benefit from faster response times and improved assistance.
        • Navigation can be unintuitive for some users, often necessitating additional training hours during implementation.

        Buyer sentiment

        Buyer sentiment is mixed to positive across 368 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Integrates with tools like Outlook, phone systems, and marketing software.
        • High degree of customization, allowing users to tailor layouts and features to meet specific business needs.
        • Interface supports efficient navigation for beginners and provides quick access to key data.

        Common complaints

        • Difficulty in troubleshooting and resolving technical issues; reliance on paid support can be costly and inaccessible at off hours.
        • Updates and upgrades can be disruptive, creating compatibility or stability issues for some users.
        • Limited modern design in the interface and cloud-based functionality, making the software feel outdated compared to competitors.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Comprehensive tools for sales and service integration

        • Scalable architecture supports large organizations

        • Strong analytics capabilities for data-driven decisions

        • Implementation can be resource-intensive

        • Higher costs may deter smaller businesses

        • User-friendly design makes onboarding easy.

        • Automatic reminders enhance task management.

        • Mobile access allows for on-the-go management.

        • Advanced features may be lacking for larger teams.

        • Pricing can add up for small businesses.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Oracle CX Sales, Act!, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        Airborn

        Airborn

        Banco Nacional

        Banco Nacional

        Broadcam

        Broadcam

        TSD Groep

        TSD Groep

        INEX

        INEX

        The Sherman Sheet

        The Sherman Sheet

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        video-0

        2 Videos

        video-0

        5 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Oracle CX Sales or Act!?
        Oracle CX Sales edges out the other on user ratings (3.7 vs 3.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Oracle CX Sales and Act! offer a free trial?
        Act! offers a free trial. Oracle CX Sales does not.
        What is the starting price of Oracle CX Sales vs Act!?
        Oracle CX Sales starts at Contact for pricing. Act! starts at $30 /User/Month.
        What are the top alternatives to Oracle CX Sales?
        Top alternatives to Oracle CX Sales include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
        What are the top alternatives to Act!?
        Top alternatives to Act! include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.