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Opsgenie vs Rootly vs AreYouSafe? Comparison

Last updated:

Opsgenie

4.5(213 reviews)

Starting at $9 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Opsgenie is a SaaS-based incident management software. It combines notification and collaboration tools with intelligent alerting capabilities in an easy-to-use web interface. Opsgenie's solutions are highly customizable…

Rootly

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Rootly, the ultimate Quick Incident Manager, streamlines the process of handling PagerDuty alerts for rapid response to incidents. It seamlessly integrates with tools like Slack, automatically involving all relevant team…

AreYouSafe?

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

"Introducing AreYouSafe? - your go-to crisis management bot, designed to help safety admins and HR teams ensure a safe work environment. This innovative product allows for real-time updates and personalized incident mana…

Opsgenie leads on user satisfaction with a 4.5-star rating across 213 reviews.

Opsgenie vs Rootly vs AreYouSafe? — at a glance

FeatureOpsgenieRootlyAreYouSafe?
Rating4.5 / 5
Reviews213
Starting price$9 /User/MonthContact for pricingContact for pricing
Free trial Yes No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryIncident Management SoftwareIncident Management SoftwareIncident Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, GDPR
Data residencyGlobalUSUS

Key differences between Opsgenie and Rootly

  • Pricing: Opsgenie starts at $9 /User/Month. Rootly pricing is not publicly listed.
  • Free trial: Opsgenie offers a free trial; Rootly does not.
  • Deployment: Opsgenie supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Rootly supports SaaS/Web/Cloud.

Compare Opsgenie vs Rootly vs AreYouSafe? — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Incident Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Opsgenie - Incident Management Software
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Talk to an expert
Rootly - Incident Management Software
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Talk to an expert
AreYouSafe? - Incident Management Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Opsgenie

Best for customizable, automated incident alerting and on-call scheduling.

Choose if
  • You need highly customizable alerting with multi-channel notifications (SMS, call, email).
  • Your team requires automated incident workflows to reduce manual alert management.
  • You have dedicated on-call engineers or SREs in mid to large-sized organizations.
Consider alternatives if
  • Your team lacks dedicated incident response roles or is new to incident management.
  • You require extensive third-party app integrations and a large marketplace ecosystem.

Rootly

Best for Slack-integrated, automated incident response with customizable workflows.

Choose if
  • You need seamless PagerDuty and Slack integration for incident alerts.
  • Your team requires automated, rapid involvement of relevant responders.
  • You want flexible, customizable incident management workflows within Slack.
Consider alternatives if
  • Your organization does not use Slack or PagerDuty tools.
  • You prefer simple alerting without complex workflow configurations.

AreYouSafe?

Best for

Large Enterprises, Medium Business, Small Business

Opsgenie: Best for customizable, automated incident alerting and on-call scheduling. Rootly: Best for Slack-integrated, automated incident response with customizable workflows.

Description

Opsgenie is a SaaS-based incident management software. It combines notification and collaboration tools with intelligent alerting capabilities in an easy-to-use web interface. Opsgenie's ... Read More about Opsgenie

Rootly, the ultimate Quick Incident Manager, streamlines the process of handling PagerDuty alerts for rapid response to incidents. It seamlessly integrates with tools like Slack, ... Read More about Rootly

"Introducing AreYouSafe? - your go-to crisis management bot, designed to help safety admins and HR teams ensure a safe work environment. This innovative product allows for real-time updates ... Read More about AreYouSafe?

Entry Level Pricing

  • Starts from $9 , Billed Yearly
  • Not Available
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.0/10

8.3/10

7.1/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
51-500 employees500+ employees
Get pricing help
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Rootly has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

No software demo available

AreYouSafe? has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

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How do Opsgenie, Rootly and AreYouSafe? Compare on Features?

Total Features

6 Features

8 Features

4 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote
Get Quote

Compare Opsgenie, Rootly and AreYouSafe? on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $9 , Billed Yearly
        • Not Available
        • Not Available

        Pricing Plans

        • Free

          • Up to 5 users

          • Number of Alerts: Unlimited

          • E-mail Notifications: Unlimited

          Show more +

        • Essentials

          • Includes Free Plan features, plus

          • SMS/Voice Notifications (US & Canada): # of users x100

          • SMS/Voice Notifications (International): # of users x25

          Show more +

        • Standard

          • Includes Essentials Plan features, plus

          • SMS/Voice Notifications (US & Canada): Unlimited

          • SMS/Voice Notifications (International): Unlimited

          Show more +

        • Browse all pricing plans
        • Not Available
        • Not Available

        Pricing Page

        Opsgenie pricing
        Rootly pricing

        Pricing information not available

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Not Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US
        🇺🇸 US

        Opsgenie vs Rootly User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        99

        22

        1

        1

        0

        No reviews available for this product

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally express strong satisfaction with Opsgenie's automation, notification flexibility, and on-call scheduling, though some find the feature set complex initially.

        What buyers like

        • Ease of use
        • Automation of incident processes
        • Customizable notifications

        Common complaints

        • Complexity for new users
        • Limited marketplace apps/connectors

        Buyer sentiment

        Insufficient user reviews available to determine overall sentiment.

        What buyers like

        • Integration with Slack
        • Automation of incident response
        • Workflow customization

        Common complaints

        • Lack of pricing transparency
        • Limited user feedback

        What buyers like

        • Real-time safety updates
        • Crisis management support
        • Simple process

        Common complaints

        • Limited to crisis management
        • May require training for effective use
        • Basic features may not suffice for larger teams

        Pros and Cons

        • Automates incident processes to ensure correct alert management without manual intervention

        • Customizable on-call scheduling with notifications via SMS, call, and email

        • Integrations with various platforms enabling custom notification strategies and alarm analysis

        • Steep learning curve for newcomers due to feature richness and customization complexity

        • Limited availability of advanced apps and connectors in the marketplace

        • Seamless integration with Slack and PagerDuty

        • Automated involvement of relevant teams within seconds

        • Customizable workflow templates for incident management

        • Pricing details are not publicly available

        • Limited information on user ratings and feedback

        • Real-time updates enhance crisis response

        • Simple process for safety checks

        • Employee tracking ensures timely assistance.

        • Limited to crisis management

        • May require training for effective use

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Looker

        Looker

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots

        Announcement

        4 Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        video-0

        4 Videos

        No videos available.

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Opsgenie or Rootly?
        Opsgenie edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Opsgenie and Rootly offer a free trial?
        Opsgenie offers a free trial. Rootly does not.
        What is the starting price of Opsgenie vs Rootly?
        Opsgenie starts at $9 /User/Month. Rootly starts at Contact for pricing.
        What are the top alternatives to Opsgenie?
        Top alternatives to Opsgenie include Freshservice, Jira Service Desk, PagerDuty, VictorOps, Amixr.
        What are the top alternatives to Rootly?
        Top alternatives to Rootly include Freshservice, PagerDuty, Amixr, AlertOps, Spike.sh.

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