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Opinew vs Trustpilot Comparison

Last updated:

Opinew

4.8(39 reviews)

Starting at $9.99 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Used by over 10,000 Shopify merchants, Opinew is renowned for supercharging Shopify stores with user-generated content-rich reviews. For those who operate across multiple channels and aim to sync their reviews to Shopify…

Trustpilot

4.0(79,567 reviews)

Starting at $200 /Month

  • Large Enterprises
  • Medium Business

Trustpilot is a software solution that allows organizations to connect with customers. Trustpilot uses social media data to help companies understand their reputation and identify opportunities to improve how they respon…

Opinew leads on user satisfaction with a 4.8-star rating across 39 reviews.

Opinew vs Trustpilot — at a glance

FeatureOpinewTrustpilot
Rating4.8 / 54.0 / 5
Reviews3979,567
Starting price$9.99 /Month$200 /Month
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryReputation Management SoftwareReputation Management Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
API
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsGDPR
Data residencyGlobalGlobal

Key differences between Opinew and Trustpilot

  • Pricing: Opinew starts at $9.99 /Month, while Trustpilot starts at $200 /Month.
  • Free trial: Opinew offers a free trial; Trustpilot does not.
  • User satisfaction: Opinew scores higher with a 4.8-star average.
  • Deployment: Opinew supports SaaS/Web/Cloud; Trustpilot supports SaaS/Web/Cloud.

Opinew vs Trustpilot — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Reputation Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Opinew - Reputation Management Software
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Trustpilot - Reputation Management Software
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Biggest differences

Start here before you go deeper into features.

Opinew

Best for

Large Enterprises, Medium Business, Small Business

Trustpilot

Best for e-commerce and marketing teams needing simple, trustworthy review management.

Choose if
  • You run an e-commerce business seeking authentic customer feedback integration.
  • Your team values a user-friendly platform with fast, responsive customer service.
  • You want a streamlined setup with a RESTful API for easy review display integration.
Consider alternatives if
  • You require highly customizable review workflows tailored to complex processes.
  • You need advanced analytics and reporting beyond basic reputation insights.

Opinew typically suits Large Enterprises and Medium Business. Trustpilot tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Used by over 10,000 Shopify merchants, Opinew is renowned for supercharging Shopify stores with user-generated content-rich reviews. For those who operate across multiple channels and aim ... Read More about Opinew

Trustpilot is a software solution that allows organizations to connect with customers. Trustpilot uses social media data to help companies understand their reputation and identify ... Read More about Trustpilot

Entry Level Pricing

  • Starts from $9.99
  • Starts from $200

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.5/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.8

(39)

Best Company Size

Small BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

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How do Opinew and Trustpilot Compare on Features?

Total Features

7 Features

7 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Opinew and Trustpilot on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $9.99
      • $200

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Opinew pricing
      Trustpilot pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Opinew User Reviews & Rating Comparison

      User Ratings

      4.8

      (based on 39 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      10126

      24

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 39 reviews, with consistently positive feedback.

      What buyers like

      • Multi-channel review synchronization
      • User-generated content focus
      • Easy import from major platforms

      Common complaints

      • Limited to Shopify users
      • May require technical setup
      • Not suitable for non-eCommerce businesses

      Buyer sentiment

      Overall positive sentiment highlights ease of use, fast service, and trustworthy reviews, tempered by concerns over review credibility and limited customization.

      What buyers like

      • Ease of use
      • Customer service responsiveness
      • Trustworthiness of reviews

      Common complaints

      • Extreme opinions affecting credibility
      • Limited customization options

      Pros and Cons

      • Seamlessly integrates user-generated content into Shopify stores.

      • Supports review collection from multiple channels, enhancing credibility.

      • User-friendly interface tailored for eCommerce needs.

      • Limited to Shopify, which may exclude other businesses.

      • Technical setup may be required for optimal use.

      • User-friendly and easy to navigate platform

      • Fast and responsive customer service

      • Facilitates honest and trustworthy customer reviews

      • Platform can be flooded with extreme opinions affecting review credibility

      • Limited customization options

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      Opinew Dashboard

      4 Screenshots

      Trustpilot Demo - Review Dashboard

      4 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to Opinew and Trustpilot in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Opinew or Trustpilot?
      Opinew edges out the other on user ratings (4.8 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Opinew and Trustpilot offer a free trial?
      Opinew offers a free trial. Trustpilot does not.
      What is the starting price of Opinew vs Trustpilot?
      Opinew starts at $9.99 /Month. Trustpilot starts at $200 /Month.
      What are the top alternatives to Opinew?
      Top alternatives to Opinew include ReviewBuzz, ReviewInc, Reputation.com, Trustpilot, Review Tool.
      What are the top alternatives to Trustpilot?
      Top alternatives to Trustpilot include ReviewBuzz, Reputation.com, Critique, Review Tool, Shopper Approved.

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