OpenPhone vs CometChat Comparison
OpenPhone
Starting at $10 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
OpenPhone helps you transition your telephone system to the cloud, so you can access it from anywhere. Avoid confusion between personal and professional communication, thanks to this powerful software. Cut down on interr…
CometChat
Starting at $149 /Month
- Large Enterprises
- Medium Business
CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst co-workers using mobile phones, desk t…
OpenPhone leads on user satisfaction with a 4.6-star rating across 1,816 reviews.
OpenPhone vs CometChat — at a glance
| Feature | OpenPhone | CometChat |
|---|---|---|
| Rating | 4.6 / 5 | 4.4 / 5 |
| Reviews | 1,816 | 116 |
| Starting price | $10 /User/Month | $149 /Month |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | VoIP Providers | Cloud Communication Platforms |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | Available |
| Support modes | Online | Business Hours, Online |
| Certifications | SOC 2, GDPR | SOC 2, HIPAA, GDPR |
| Data residency | US | Global |
Key differences between OpenPhone and CometChat
- Pricing: OpenPhone starts at $10 /User/Month, while CometChat starts at $149 /Month.
- Free trial: OpenPhone offers a free trial; CometChat does not.
- User satisfaction: OpenPhone scores higher with a 4.6-star average.
- Deployment: OpenPhone supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; CometChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
OpenPhone vs CometChat — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most VoIP Providers tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for small to mid-sized remote teams needing simple cloud phone systems.
- You want an easy-to-use cloud phone system accessible from anywhere.
- You need to separate personal and professional communications clearly.
- Your team requires basic call routing with IVR, extensions, and shared lines.
- Your enterprise demands highly customized or advanced telephony infrastructure.
- You require an on-premises phone system rather than a cloud solution.
Best for simple, cross-platform communication in small to medium businesses.
- You need a straightforward, easy-to-use communication tool for teams under 1000 employees.
- Your business requires unified voice, text, and data messaging across mobile and desktop devices.
- You want a sleek interface that supports remote workforce and internal collaboration seamlessly.
- Your organization demands extensive customization and advanced integration capabilities.
- You require on-premise deployment or fully transparent, predictable pricing models.
OpenPhone: Best for small to mid-sized remote teams needing simple cloud phone systems. CometChat: Best for simple, cross-platform communication in small to medium businesses.
Description | OpenPhone helps you transition your telephone system to the cloud, so you can access it from anywhere. Avoid confusion between personal and professional communication, thanks to this ... Read More about OpenPhone | CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst ... Read More about CometChat |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 1-50 employees51-500 employees | 11-500 employees501-1000 employees |
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Software Demo
Demo |
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How do OpenPhone and CometChat Compare on Features?
Total Features | 8 Features | 7 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
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Compare OpenPhone and CometChat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✗ No | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
OpenPhone User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate OpenPhone for its ease of use and cloud accessibility but note concerns about pricing transparency and advanced feature limitations. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate CometChat's ease of use and cross-platform capabilities but note concerns about pricing transparency and limited advanced features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Videos |  2 Videos |  1 Videos |
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Top Alternatives to OpenPhone and CometChat in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, OpenPhone or CometChat?
- OpenPhone edges out the other on user ratings (4.6 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do OpenPhone and CometChat offer a free trial?
- OpenPhone offers a free trial. CometChat does not.
- What is the starting price of OpenPhone vs CometChat?
- OpenPhone starts at $10 /User/Month. CometChat starts at $149 /Month.
- What are the top alternatives to OpenPhone?
- Top alternatives to OpenPhone include Dialpad Talk, RingCentral Office, Vonage Business, Grasshopper, Dialpad Sell.
- What are the top alternatives to CometChat?
- Top alternatives to CometChat include Rocket.Chat, ChatCamp, MessageBird, MQTTCHAT, SendBird.