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Onfido vs Regula Comparison

Last updated:

Onfido

2.3(155 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Onfido is an identity verification platform that helps safeguard companies against fraud by utilizing digital document ID and facial biometrics technologies. With only a photograph of an ID and a smartphone, clients can…

Regula

Starting at Contact for pricing

  • Large Enterprises
  • Small Business

Discover a revolutionary solution to elevate your identity verification and forensics capabilities with Regula. If you're in need of cutting-edge tools for verifying identities and analyzing forensic data, your search en…

Onfido leads on user satisfaction with a 2.3-star rating across 155 reviews.

Onfido vs Regula — at a glance

FeatureOnfidoRegula
Rating2.3 / 5
Reviews155
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Small Business, Medium Business
CategoryIdentity Verification SoftwareIdentity Verification Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSBrowser Based (Cloud), Mobile - Android, Mobile - iOS
APIAvailable
Support modesOnlineOnline
CertificationsSOC 2, GDPR, ISO 27001GDPR
Data residencyGlobalGlobal

Key differences between Onfido and Regula

  • Deployment: Onfido supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Regula supports Browser Based (Cloud), Mobile - Android, Mobile - iOS.

Onfido vs Regula — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Identity Verification Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Onfido - New SaaS Software
Talk to an expert
Talk to an expert
Regula
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Onfido

Best for fraud prevention with advanced biometric and document ID verification.

Choose if
  • You need a hybrid AI and human expert identity verification process.
  • Your company operates in financial services, marketplaces, or gig economy sectors.
  • You require flexible, configurable workflows for medium to large teams.
Consider alternatives if
  • You are a startup with a very limited budget needing low-cost solutions.
  • You want simple, low-touch identity verification with easy integration.

Regula

Best for enterprise-grade identity verification with forensic analysis integration.

Choose if
  • You need advanced forensic data analysis alongside identity verification.
  • Your organization is a medium or large enterprise with complex compliance needs.
  • You require a solution recognized as a leader by Gartner analysts.
Consider alternatives if
  • You are a small business with minimal identity verification requirements.
  • You need transparent, out-of-the-box pricing and simple setup.

Onfido: Best for fraud prevention with advanced biometric and document ID verification. Regula: Best for enterprise-grade identity verification with forensic analysis integration.

Description

Onfido is an identity verification platform that helps safeguard companies against fraud by utilizing digital document ID and facial biometrics technologies. With only a photograph of an ID ... Read More about Onfido

Discover a revolutionary solution to elevate your identity verification and forensics capabilities with Regula. If you're in need of cutting-edge tools for verifying identities and ... Read More about Regula

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
Medium BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

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How do Onfido and Regula Compare on Features?

Total Features

6 Features

7 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Onfido and Regula on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

          Platforms Supported

          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Not Available
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes

          HIPAA

          ✗ No
          ✗ No

          GDPR

          ✓ Yes
          ✓ Yes

          ISO 27001

          ✓ Yes

          Single Sign-On (SSO)

          ✓ Yes

          Multi-Factor Auth (MFA)

          ✓ Yes

          Data Encryption

          ✓ Yes
          ✓ Yes

          Audit Logs

          ✓ Yes

          Data Residency

          🌐 Global
          🌐 Global

          Onfido User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          68

          33

          5

          3

          202

          1

          0

          0

          0

          0

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Buyers generally express dissatisfaction with Onfido's usability and support despite strong verification technology.

          What buyers like

          • Accuracy of biometric verification
          • Comprehensive identity checks
          • Automation features to streamline onboarding

          Common complaints

          • Poor customer support
          • Complex integration process

          Buyer sentiment

          Insufficient user review data available to determine overall buyer sentiment.

          Pros and Cons

          • Advanced biometric verification using facial recognition and document checks

          • Combination of automated checks with human expert review for accuracy

          • Features that simplify onboarding such as auto-fill forms and glare detection

          • Relatively low user rating (2.3/5) indicating possible reliability or usability issues

          • Pricing is quotation-based with no public transparency

          • Industry recognition as a top vendor in Gartner Market Guide

          • Advanced forensic data analysis capabilities

          • Comprehensive identity verification tools

          • Pricing is quotation-based and not publicly available

          • Lack of detailed user reviews and ratings

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          Orange

          Orange

          Revolut

          Revolut

          Remitly

          Remitly

          No Customers information available.

          Media and Screenshots

          Videos

          video-0

          1 Videos

          video-0

          1 Videos

          Top Alternatives to Onfido and Regula in 2026

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          Related Blogs and Articles for Identity Verification Software

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Onfido or Regula?
          Onfido edges out the other on user ratings (2.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do Onfido and Regula offer a free trial?
          Neither Onfido nor Regula currently lists a free trial.
          What is the starting price of Onfido vs Regula?
          Onfido starts at Contact for pricing. Regula starts at Contact for pricing.
          What are the top alternatives to Onfido?
          Top alternatives to Onfido include Prove ID, Mob.id, Qualified, Workvivo, ID.me.
          What are the top alternatives to Regula?
          Top alternatives to Regula include Onfido, Socure, Identity Guard, Sumsub, IDENTANCE.

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