BASIS ID vs Onfido Comparison
BASIS ID
Starting at Contact for pricing
- Large Enterprises
- Medium Business
BASIS ID provides an easy way to verify customer data with AML/KYC compliance. Our powerful platform identifies fraud risks with liveness check, biometric facial recognition and multi-registration detection. Create detai…
Onfido
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Onfido is an identity verification platform that helps safeguard companies against fraud by utilizing digital document ID and facial biometrics technologies. With only a photograph of an ID and a smartphone, clients can…
BASIS ID leads on user satisfaction with a 4.4-star rating across 2 reviews.
BASIS ID vs Onfido — at a glance
| Feature | BASIS ID | Onfido |
|---|---|---|
| Rating | 4.4 / 5 | 2.3 / 5 |
| Reviews | 2 | 155 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Identity Verification Software | Identity Verification Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Online | Online |
| Certifications | SOC 2, GDPR | SOC 2, GDPR, ISO 27001 |
| Data residency | — | Global |
Key differences between BASIS ID and Onfido
- User satisfaction: BASIS ID scores higher with a 4.4-star average.
- Deployment: BASIS ID supports SaaS/Web/Cloud; Onfido supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
BASIS ID vs Onfido — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Identity Verification Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Best for fraud prevention with advanced biometric and document ID verification.
- You need a hybrid AI and human expert identity verification process.
- Your company operates in financial services, marketplaces, or gig economy sectors.
- You require flexible, configurable workflows for medium to large teams.
- You are a startup with a very limited budget needing low-cost solutions.
- You want simple, low-touch identity verification with easy integration.
BASIS ID typically suits Large Enterprises and Medium Business. Onfido tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | BASIS ID provides an easy way to verify customer data with AML/KYC compliance. Our powerful platform identifies fraud risks with liveness check, biometric facial recognition and ... Read More about BASIS ID | Onfido is an identity verification platform that helps safeguard companies against fraud by utilizing digital document ID and facial biometrics technologies. With only a photograph of an ID ... Read More about Onfido |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | — | 51-500 employees500+ employees |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do BASIS ID and Onfido Compare on Features?
Total Features | 6 Features | 6 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare BASIS ID and Onfido on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Other Details
Organization Types supported | ||
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | — | 🌐 Global |
BASIS ID User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 10 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyers generally express dissatisfaction with Onfido's usability and support despite strong verification technology. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  AWS  Experian  DowJones |  Orange  Revolut  Remitly |
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Media and Screenshots
Screenshots |  2 Screenshots | No screenshots available. |
|---|---|---|
Videos |  2 Videos |  1 Videos |
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Related Blogs and Articles for Identity Verification Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, BASIS ID or Onfido?
- BASIS ID edges out the other on user ratings (4.4 vs 2.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do BASIS ID and Onfido offer a free trial?
- Neither BASIS ID nor Onfido currently lists a free trial.
- What is the starting price of BASIS ID vs Onfido?
- BASIS ID starts at Contact for pricing. Onfido starts at Contact for pricing.
- What are the top alternatives to BASIS ID?
- Top alternatives to BASIS ID include Qualified, Workvivo, Kycaid, iStart, MemberCheck.
- What are the top alternatives to Onfido?
- Top alternatives to Onfido include Prove ID, Mob.id, Qualified, Workvivo, ID.me.