NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Onfido vs PlanetVerify Comparison

Last updated:

Onfido

2.3(155 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Onfido is an identity verification platform that helps safeguard companies against fraud by utilizing digital document ID and facial biometrics technologies. With only a photograph of an ID and a smartphone, clients can…

PlanetVerify

5.0(1 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

PlanetVerify is an effective platform to collect and manage personal data securely and flexibly. It streamlines the collection process into a single dashboard with access to view all recorded data. Full security of data…

PlanetVerify leads on user satisfaction with a 5.0-star rating across 1 reviews.

Onfido vs PlanetVerify — at a glance

FeatureOnfidoPlanetVerify
Rating2.3 / 55.0 / 5
Reviews1551
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryIdentity Verification SoftwareIdentity Verification Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineOnline
CertificationsSOC 2, GDPR, ISO 27001GDPR
Data residencyGlobalGlobal

Key differences between Onfido and PlanetVerify

  • User satisfaction: PlanetVerify scores higher with a 5.0-star average.
  • Deployment: Onfido supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; PlanetVerify supports SaaS/Web/Cloud.

Onfido vs PlanetVerify — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Identity Verification Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Onfido - New SaaS Software
Talk to an expert
Talk to an expert
PlanetVerify - New SaaS Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Onfido vs PlanetVerify comparison

Get the full side-by-side as a PDF — these picks plus the top Identity Verification Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Start here before you go deeper into features.

Onfido

Best for fraud prevention with advanced biometric and document ID verification.

Choose if
  • You need a hybrid AI and human expert identity verification process.
  • Your company operates in financial services, marketplaces, or gig economy sectors.
  • You require flexible, configurable workflows for medium to large teams.
Consider alternatives if
  • You are a startup with a very limited budget needing low-cost solutions.
  • You want simple, low-touch identity verification with easy integration.

PlanetVerify

Best for secure, flexible identity data management with strong compliance focus.

Choose if
  • You need robust data security with encryption and ISO 27001 compliance.
  • You want a centralized dashboard to streamline personal data collection and management.
  • You require automation features to save time and customize workflows.
Consider alternatives if
  • You are a startup or very small business with limited budget constraints.
  • You need an out-of-the-box identity verification solution without complex setup.

Onfido: Best for fraud prevention with advanced biometric and document ID verification. PlanetVerify: Best for secure, flexible identity data management with strong compliance focus.

Description

Onfido is an identity verification platform that helps safeguard companies against fraud by utilizing digital document ID and facial biometrics technologies. With only a photograph of an ID ... Read More about Onfido

PlanetVerify is an effective platform to collect and manage personal data securely and flexibly. It streamlines the collection process into a single dashboard with access to view all ... Read More about PlanetVerify

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

PlanetVerify has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get shortlist help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Onfido and PlanetVerify Compare on Features?

Total Features

6 Features

6 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Onfido and PlanetVerify on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

          Platforms Supported

          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes

          HIPAA

          ✗ No

          GDPR

          ✓ Yes
          ✓ Yes

          ISO 27001

          ✓ Yes

          Single Sign-On (SSO)

          ✓ Yes

          Multi-Factor Auth (MFA)

          ✓ Yes

          Data Encryption

          ✓ Yes
          ✓ Yes

          Audit Logs

          ✓ Yes

          Data Residency

          🌐 Global
          🌐 Global

          Onfido User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          68

          33

          5

          3

          202

          1

          0

          0

          0

          0

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Buyers generally express dissatisfaction with Onfido's usability and support despite strong verification technology.

          What buyers like

          • Accuracy of biometric verification
          • Comprehensive identity checks
          • Automation features to streamline onboarding

          Common complaints

          • Poor customer support
          • Complex integration process

          Buyer sentiment

          Limited user feedback but the single available review rates the platform highly for security and flexibility.

          What buyers like

          • Data security
          • Automation capabilities
          • Centralized data management

          Common complaints

          • Lack of pricing transparency
          • Limited user reviews

          Pros and Cons

          • Advanced biometric verification using facial recognition and document checks

          • Combination of automated checks with human expert review for accuracy

          • Features that simplify onboarding such as auto-fill forms and glare detection

          • Relatively low user rating (2.3/5) indicating possible reliability or usability issues

          • Pricing is quotation-based with no public transparency

          • Strong data security with encryption and ISO 27001 compliance

          • Centralized dashboard for streamlined data collection and management

          • Automation features that save time and allow tailored operations

          • Pricing is quotation based and not publicly available

          • Limited publicly available user feedback and reviews

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          Orange

          Orange

          Revolut

          Revolut

          Remitly

          Remitly

          RSM

          RSM

          PlanetVerify_customers_0

          PlanetVerify_customers_0

          BrightSign

          BrightSign

          Media and Screenshots

          Videos

          video-0

          1 Videos

          No videos available.

          Top Alternatives to Onfido and PlanetVerify in 2026

          Expand your shortlist

          Add another option to compare side by side

          Search by product name to compare pricing, fit, and buyer feedback in one view.

          Compare similar software options

          Related Blogs and Articles for Identity Verification Software

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Onfido or PlanetVerify?
          PlanetVerify edges out the other on user ratings (5.0 vs 2.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do Onfido and PlanetVerify offer a free trial?
          Neither Onfido nor PlanetVerify currently lists a free trial.
          What is the starting price of Onfido vs PlanetVerify?
          Onfido starts at Contact for pricing. PlanetVerify starts at Contact for pricing.
          What are the top alternatives to Onfido?
          Top alternatives to Onfido include Prove ID, Mob.id, Qualified, Workvivo, ID.me.
          What are the top alternatives to PlanetVerify?
          Top alternatives to PlanetVerify include Osano, Secure Privacy, AppOmni, Qualified, Securiti.

          Grow your pipeline with buyers who are already looking for you

          254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.