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Odoo CRM vs SAP Business ByDesign Comparison

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Odoo CRM

4.0(128 reviews)

Starting at $7.25 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

The Odoo CRM is a complete package that includes email management, social media management, task tracking, document collaboration and much more. It comes with its own set of tools to help you create leads, contact record…

SAP Business ByDesign

4.0(240 reviews)

Starting at Contact for pricing

  • Free Trial
  • Medium Business
  • Small Business

SAP Business ByDesign is a cloud ERP for small and mid-sized businesses with pre-built processes for finance, sales, product management, and purchasing. It includes real-time analytics, CRM functionality for managing mar…

Odoo CRM vs SAP Business ByDesign — at a glance

FeatureOdoo CRMSAP Business ByDesign
Rating4.0 / 54.0 / 5
Reviews128240
Starting price$7.25 /MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessMedium Business, Small Business
CategoryCRM SoftwareERP Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesOnline24/7 (Live rep)
CertificationsSOC 2GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between Odoo CRM and SAP Business ByDesign

  • Pricing: Odoo CRM starts at $7.25 /Month. SAP Business ByDesign pricing is not publicly listed.
  • Target audience: Odoo CRM is built for Large Enterprises and Medium Business, while SAP Business ByDesign targets Medium Business and Small Business.
  • Deployment: Odoo CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; SAP Business ByDesign supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Odoo CRM vs SAP Business ByDesign — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Odoo CRM - CRM Software
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Odoo CRM

Best for

Large Enterprises, Medium Business, Small Business

SAP Business ByDesign

Best for mid-sized businesses needing integrated ERP and CRM with real-time analytics.

Choose if
  • You are a SaaS, consulting, or fintech company with 100-1,000 employees seeking scalable ERP.
  • You want seamless end-to-end process integration from finance to sales and product management.
  • You need real-time analytics and reporting for informed business decision-making.
Consider alternatives if
  • Your organization requires extensive third-party app integrations beyond the limited marketplace offerings.
  • You need highly complex project analysis or advanced ERP customization unsupported by this platform.

Odoo CRM typically suits Large Enterprises and Medium Business. SAP Business ByDesign tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

The Odoo CRM is a complete package that includes email management, social media management, task tracking, document collaboration and much more. It comes with its own set of tools to help ... Read More about Odoo CRM

SAP Business ByDesign is a cloud ERP for small and mid-sized businesses with pre-built processes for finance, sales, product management, and purchasing. It includes real-time analytics, CRM ... Read More about SAP Business ByDesign

Entry Level Pricing

  • Starts from $7.25 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

9.0/10

9.5/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

100-500 employees501-1,000 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

SAP Business ByDesign

  • Cloud ERP Solution: SAP Business ByDesign is an all-in-one cloud ERP solution that smoothly integrates various business processes. You can manage everything from finance to supply chain in one platform, reducing the need for multiple disparate systems.
  • Scalability for Growth: As your business evolves, so does SAP Business ByDesign. We appreciate how it easily adapts to changing business needs, allowing you to scale operations without the hassle of complex migrations or upgrades.
  • Real-Time Insights: SAP Business ByDesign includes built-in analytics and reporting features that let managers make informed decisions based on real-time data. Access to critical insights improves strategic planning.
Best fit

Best fit

Odoo CRM

No best-fit guidance available yet.

SAP Business ByDesign

  • 100 to 1,000 employees
  • SaaS, Consulting, Fintech, and Sales Automation
  • professionals in roles such as Business Analysts, Project Managers, Financial Controllers, and Operations Managers
Watchouts

Reasons buyers look elsewhere

Odoo CRM

No alternatives guidance available yet.

SAP Business ByDesign

  • Users may seek alternatives to SAP Business ByDesign due to high implementation costs, as smaller businesses often find the financial investment challenging compared to other more budget-friendly ERP solutions.
  • Some companies may prefer alternatives that offer greater customization flexibility, allowing them to tailor the software more closely to their unique business processes and needs.
  • Organizations with specific industry requirements might explore alternatives that provide specialized features or functionalities not available in SAP Business ByDesign, ensuring better alignment with their operational demands.

Software Demo

Demo

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Step 1 of 4

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We tailor recommendations to companies your size.

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How do Odoo CRM and SAP Business ByDesign Compare on Features?

Total Features

9 Features

12 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Odoo CRM and SAP Business ByDesign on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $7.25 , Billed Yearly
      • Not Available

      Pricing Plans

      • One App

        • Get the insights to make smarter decisions

        • Design custom dashboards

        • Real-time reports and flow charts

        Show more +

      • Standard

        • Sales

        • Marketing

        • Sign

        Show more +

      • Custom

        • Sales

        • Marketing

        • Sign

        Show more +

      • Not Available

      Pricing Page

      Odoo CRM pricing
      SAP Business ByDesign pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Small Business
      • Medium Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Odoo CRM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      70

      31

      15

      10

      4

      79

      91

      7

      6

      2

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 130 reviews, with strong overall satisfaction.

      What buyers like

      • Covers sales processes end-to-end: delivery tracking, follow-up, lead organization, and classification.
      • Interface is easy to navigate for non-technical users.
      • Integrates with WhatsApp, SMS, and email to automate workflows.

      Common complaints

      • Limited marketplace for additional third-party apps or connectors, which restricts advanced functionalities.
      • Can be overwhelming for new users due to the richness of features and customization options without adequate training or support.
      • Some users report the need for minor adjustments to ensure optimal usability.

      Buyer sentiment

      Overall positive sentiment highlights ease of use, integration capabilities, and real-time insights, tempered by concerns over complexity for new users and limited app marketplace.

      What buyers like

      • Ease of use
      • Integration of core ERP and CRM functions
      • Real-time analytics

      Common complaints

      • Steep learning curve for newcomers
      • Limited third-party app marketplace

      Pros and Cons

      • All-in-one solution covers various business needs.

      • Strong collaboration tools enhance team productivity.

      • Intuitive interface simplifies complex tasks.

      • Initial setup can be time-consuming.

      • May overwhelm new users with features.

      • User-friendly interface suitable for both new and experienced users

      • Seamless integration of end-to-end processes like procure to pay and quote to cash

      • Real-time analytics and reporting enabling informed decision-making

      • Overwhelming feature set and customization options for newcomers without adequate support

      • Limited marketplace for additional apps and connectors restricting advanced functionality

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used Odoo CRM or SAP Business ByDesign? Tell buyers what actually differs.

      List of Customers

      Customers

      Creativi Quadrati

      Creativi Quadrati

      Vectis

      Vectis

      BertinChamps

      BertinChamps

      No Customers information available.

      Media and Screenshots

      Screenshots

      Odoo CRM screenshot

      3 Screenshots

      No screenshots available.

      Videos

      video-0

      2 Videos

      video-0

      2 Videos

      Top Alternatives to Odoo CRM and SAP Business ByDesign in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Odoo CRM or SAP Business ByDesign?
      Odoo CRM and SAP Business ByDesign are closely matched with equal user ratings of 4.0. The right choice depends on your team size, budget, and specific ERP Software needs.
      Do Odoo CRM and SAP Business ByDesign offer a free trial?
      Yes, both Odoo CRM and SAP Business ByDesign offer a free trial.
      What is the starting price of Odoo CRM vs SAP Business ByDesign?
      Odoo CRM starts at $7.25 /Month. SAP Business ByDesign starts at Contact for pricing.
      What are the top alternatives to Odoo CRM?
      Top alternatives to Odoo CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
      What are the top alternatives to SAP Business ByDesign?
      Top alternatives to SAP Business ByDesign include SAP S/4HANA Finance (SAP Simple Finance), NetSuite, abas ERP, SYSPRO, Infor ERP.