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Odoo CRM vs EspoCRM vs Bigin by Zoho CRM Comparison

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Odoo CRM

4.0(128 reviews)

Starting at $7.25 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

The Odoo CRM is a complete package that includes email management, social media management, task tracking, document collaboration and much more. It comes with its own set of tools to help you create leads, contact record…

EspoCRM

4.7(36 reviews)

Starting at $15 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

EspoCRM is a client relationship management (CRM) software that is very helpful for sales and support teams. It performs the same functions as other CRM products such as Siebel, Microsoft Dynamics, Sage CRM, Salesforce.c…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

EspoCRM leads on user satisfaction with a 4.7-star rating across 36 reviews.

Odoo CRM vs EspoCRM vs Bigin by Zoho CRM — at a glance

FeatureOdoo CRMEspoCRMBigin by Zoho CRM
Rating4.0 / 54.7 / 54.3 / 5
Reviews12836119
Starting price$7.25 /Month$15 /User/Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesOnlineOnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyGlobalGlobalGlobal

Key differences between Odoo CRM and EspoCRM

  • Pricing: Odoo CRM starts at $7.25 /Month, while EspoCRM starts at $15 /User/Month.
  • User satisfaction: EspoCRM scores higher with a 4.7-star average.
  • Deployment: Odoo CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; EspoCRM supports SaaS/Web/Cloud.

Compare Odoo CRM vs EspoCRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Odoo CRM - CRM Software
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EspoCRM - CRM Software
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Biggest differences

Start here before you go deeper into features.

Odoo CRM

Best for

Large Enterprises, Medium Business, Small Business

EspoCRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Odoo CRM typically suits Large Enterprises and Medium Business. EspoCRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

The Odoo CRM is a complete package that includes email management, social media management, task tracking, document collaboration and much more. It comes with its own set of tools to help ... Read More about Odoo CRM

EspoCRM is a client relationship management (CRM) software that is very helpful for sales and support teams. It performs the same functions as other CRM products such as Siebel, Microsoft ... Read More about EspoCRM

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $7.25 , Billed Yearly
  • Starts from $15
  • Starts from $7 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

9.0/10

8.8/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.7

(36)
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Software Demo

Demo

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How do Odoo CRM, EspoCRM and Bigin by Zoho CRM Compare on Features?

Total Features

9 Features

7 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Odoo CRM, EspoCRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $7.25 , Billed Yearly
        • $15
        • $7 , Billed Yearly

        Pricing Plans

        • One App

          • Get the insights to make smarter decisions

          • Design custom dashboards

          • Real-time reports and flow charts

          Show more +

        • Standard

          • Sales

          • Marketing

          • Sign

          Show more +

        • Custom

          • Sales

          • Marketing

          • Sign

          Show more +

        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Odoo CRM pricing
        EspoCRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🌐 Global
        🌐 Global

        Odoo CRM vs EspoCRM User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        70

        31

        15

        10

        4

        14

        2

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 130 reviews, with strong overall satisfaction.

        What buyers like

        • Offers comprehensive features for managing sales processes, including delivery, follow-up, lead organization, and classification.
        • User-friendly interface that is easy to navigate, even for those with non-technical backgrounds.
        • Strong integration capabilities with third-party services like WhatsApp, SMS, and email, enhancing workflow automation.

        Common complaints

        • Limited marketplace for additional third-party apps or connectors, which restricts advanced functionalities.
        • Can be overwhelming for new users due to the richness of features and customization options without adequate training or support.
        • Some users report the need for minor adjustments to ensure optimal usability.

        Buyer sentiment

        Buyer sentiment is very strong across 16 reviews, with consistently positive feedback.

        What buyers like

        • Highly customizable platform, enabling users to adapt it to their specific needs and workflows.
        • Cost-effective and a great alternative to overpriced CRM solutions, with a free open-source base system.
        • Easy to set up and use for small to medium businesses, providing scalability for larger enterprises if needed.

        Common complaints

        • Initial setup can be complex, requiring time to learn for newcomers or non-technical users.
        • Some users report inadequate documentation, with limited resources like clear guides or tutorials with visuals.
        • The small community and slower support response times can be an issue if users encounter problems.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • All-in-one solution covers various business needs.

        • Strong collaboration tools enhance team productivity.

        • Intuitive interface simplifies complex tasks.

        • Initial setup can be time-consuming.

        • May overwhelm new users with features.

        • Affordable compared to major competitors

        • Easy to learn and use

        • Quick implementation process

        • May lack advanced analytics

        • Customization options are limited

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Creativi Quadrati

        Creativi Quadrati

        Vectis

        Vectis

        BertinChamps

        BertinChamps

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Odoo CRM screenshot

        3 Screenshots

        Start Event

        6 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Odoo CRM or EspoCRM?
        EspoCRM edges out the other on user ratings (4.7 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Odoo CRM and EspoCRM offer a free trial?
        Yes, both Odoo CRM and EspoCRM offer a free trial.
        What is the starting price of Odoo CRM vs EspoCRM?
        Odoo CRM starts at $7.25 /Month. EspoCRM starts at $15 /User/Month.
        What are the top alternatives to Odoo CRM?
        Top alternatives to Odoo CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
        What are the top alternatives to EspoCRM?
        Top alternatives to EspoCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Vtiger.

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