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Obsurvey vs SmartSurvey Comparison

Last updated:

Obsurvey

4.6(31 reviews)

Starting at $10 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Obsurvey is a survey/ user feedback software designed to facilitate the process of collecting feedback from users. With its features such as Survey Questionnaires, Results Tables and Graphs, Obsurvey makes it easy to cre…

SmartSurvey

4.5(187 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and questionnaires and advanced statis…

Obsurvey leads on user satisfaction with a 4.6-star rating across 31 reviews.

Obsurvey vs SmartSurvey — at a glance

FeatureObsurveySmartSurvey
Rating4.6 / 54.5 / 5
Reviews31187
Starting price$10 /MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsGDPR
Data residencyGlobalUS

Key differences between Obsurvey and SmartSurvey

  • Pricing: Obsurvey starts at $10 /Month. SmartSurvey pricing is not publicly listed.
  • User satisfaction: Obsurvey scores higher with a 4.6-star average.
  • Deployment: Obsurvey supports SaaS/Web/Cloud; SmartSurvey supports SaaS/Web/Cloud.

Obsurvey vs SmartSurvey — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Obsurvey - Survey/ User Feedback Software
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SmartSurvey - Survey/ User Feedback Software
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Biggest differences

Start here before you go deeper into features.

Obsurvey

Best for

Large Enterprises, Medium Business, Small Business

SmartSurvey

Best for small to medium businesses needing easy, advanced customer feedback surveys.

Choose if
  • You require unlimited survey pages and questionnaires without restrictions.
  • You want built-in advanced statistical analysis and real-time result visualization.
  • You need automated, immediate surveys triggered by website visitor actions.
Consider alternatives if
  • Your organization needs highly customized or complex survey workflows.
  • You require deep CRM or ERP integrations for seamless data flow.

Obsurvey typically suits Large Enterprises and Medium Business. SmartSurvey tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Obsurvey is a survey/ user feedback software designed to facilitate the process of collecting feedback from users. With its features such as Survey Questionnaires, Results Tables and ... Read More about Obsurvey

SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and ... Read More about SmartSurvey

Entry Level Pricing

  • Starts from $10 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

8.4/10

9.1/10

User Ratings

Based on verified Spotsaas reviews

4.6

(31)

Best Company Size

Small BusinessMedium Business
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Software Demo

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How do Obsurvey and SmartSurvey Compare on Features?

Total Features

12 Features

16 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Obsurvey and SmartSurvey on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $10 , Billed Yearly
      • Not Available

      Pricing Plans

      • Premium

        • Optional page logic

        • Optional question logic

        • Optional question & answer piping

        Show more +

      • Gold

        • Includes features of Premium plan, plus

        • Facebook fan page integration

        • Multi-user access

        Show more +

      • Platinum

        • Includes features of Gold plan, plus

        • Full SSL encryption

        • Iphone/IOs app

        Show more +

      • Not Available

      Pricing Page

      Obsurvey pricing
      SmartSurvey pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Obsurvey User Reviews & Rating Comparison

      User Ratings

      4.6

      (based on 31 reviews)

      4.5

      (based on 187 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 31 reviews, with consistently positive feedback.

      What buyers like

      • Real-time feedback collection
      • Enterprise-level technology
      • User-friendly interface

      Common complaints

      • Limited advanced features
      • Basic customization options
      • No offline access

      Buyer sentiment

      Users generally appreciate SmartSurvey for its ease of use, robust analytics, and real-time reporting, though some express concerns about pricing transparency and integration options.

      What buyers like

      • Ease of use
      • Advanced analytics
      • Real-time reporting

      Common complaints

      • Pricing transparency
      • Integration limitations

      Pros and Cons

      • Real-time feedback collection enhances decision-making.

      • Enterprise-level technology ensures reliability and speed.

      • Comprehensive visualization tools aid in data interpretation.

      • Advanced features may be lacking for complex needs.

      • Customization options are limited.

      • Unlimited survey pages and questionnaires

      • Advanced statistical analysis capabilities

      • Real-time chart display of survey results

      • Pricing details not publicly available, requiring sales contact

      • Potential limitations for enterprise-level customization

      List of Customers

      Customers

      No Customers information available.

      NHS

      NHS

      IBM

      IBM

      Vodafone

      Vodafone

      Media and Screenshots

      Screenshots

      No screenshots available.

      SmartSurvey screenshot

      7 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      1 Videos

      Top Alternatives to Obsurvey and SmartSurvey in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Obsurvey or SmartSurvey?
      Obsurvey edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Obsurvey and SmartSurvey offer a free trial?
      Yes, both Obsurvey and SmartSurvey offer a free trial.
      What is the starting price of Obsurvey vs SmartSurvey?
      Obsurvey starts at $10 /Month. SmartSurvey starts at Contact for pricing.
      What are the top alternatives to Obsurvey?
      Top alternatives to Obsurvey include SurveyMonkey, SmartSurvey, QuestionPro, SurveySparrow, SurveyNuts.
      What are the top alternatives to SmartSurvey?
      Top alternatives to SmartSurvey include SurveyMonkey, Zoho Survey, QuestionPro, SurveySparrow, Qualtrics Core XM.

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