NinjaOne vs Splashtop Remote Support Comparison
NinjaOne
Starting at $1.50 /user/month
- Free Trial
- Large Enterprises
- Medium Business
NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform simplifies endpoint…
Splashtop Remote Support
Starting at $25 /Month
- Free Trial
- Large Enterprises
- Medium Business
Splashtop Remote Support is the premier remote support software for the world's most secure, manageable laptops, desktops and netbooks. Splashtop provides a convenient remote access tool that connects to your computer us…
NinjaOne leads on user satisfaction with a 4.7-star rating across 423 reviews.
NinjaOne vs Splashtop Remote Support — at a glance
| Feature | NinjaOne | Splashtop Remote Support |
|---|---|---|
| Rating | 4.7 / 5 | 4.5 / 5 |
| Reviews | 423 | 44 |
| Starting price | $1.50 /user/month | $25 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Remote Monitoring and Management Software | Remote Access Software |
| Integrations | 11+ apps | — |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | — |
| Support modes | 24/7 (Live rep), Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, GDPR | SOC 2, HIPAA, GDPR |
| Data residency | Global | Global |
Key differences between NinjaOne and Splashtop Remote Support
- Pricing: NinjaOne starts at $1.50 /user/month, while Splashtop Remote Support starts at $25 /Month.
- User satisfaction: NinjaOne scores higher with a 4.7-star average.
- Deployment: NinjaOne supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Splashtop Remote Support supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
NinjaOne vs Splashtop Remote Support — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Remote Monitoring and Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Free PDF comparison
Download this NinjaOne vs Splashtop Remote Support comparison
Get the full side-by-side as a PDF — these picks plus the top Remote Monitoring and Management Software tools, with verified ratings, pricing and features.
- Side-by-side on pricing, features & ratings
- Plus the category top 10, scored & ranked
- Emailed to you — no on-screen download
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Biggest differences
Start here before you go deeper into features.
Best for scalable, automated endpoint management in SMB and MSP environments.
- You need streamlined endpoint and IT infrastructure management from one dashboard.
- You want effective automation to reduce manual IT workload and increase productivity.
- You value free, unlimited onboarding, training, and customer support.
- Your environment relies heavily on Linux infrastructure requiring deep platform support.
- You require extensive integrations with a wide variety of third-party software.
Best for secure, fast remote support in small to mid-sized IT teams.
- You need quick, easy setup with minimal configuration effort.
- Your priority is robust security including encryption and multi-factor authentication.
- You require low-latency remote access for resource-intensive tasks.
- Your organization demands complex, highly customizable enterprise workflows.
- You need extensive integrations with legacy or non-standard systems.
NinjaOne: Best for scalable, automated endpoint management in SMB and MSP environments. Splashtop Remote Support: Best for secure, fast remote support in small to mid-sized IT teams.
Description | NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native ... Read More about NinjaOne | Splashtop Remote Support is the premier remote support software for the world's most secure, manageable laptops, desktops and netbooks. Splashtop provides a convenient remote access tool ... Read More about Splashtop Remote Support |
|---|---|---|
Entry Level Pricing |
|
|
Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | Not Available | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 1-500 employeesMedium Business | 1-50 employees51-500 employees |
Try for Free | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Streamlined IT Management: Manage all end-user devices, servers, and infrastructure from a single pane of glass, eliminating the need for multiple tools and providing a unified view of your entire IT infrastructure.
- Automated Solutions: Automate routine and complex tasks, such as software patching, OS and third-party updates, custom scripting, and more, reducing manual workload and human error.
- Proactive Monitoring & Alerting: Using real-time data and alerting, NinjaOne lets users detect and address potential issues before they affect operations, reducing downtime and improving overall productivity.
- Easy Remote Access: With Splashtop Remote Support, your IT team can connect to devices anytime, anywhere, allowing smooth troubleshooting and support. This means less downtime and faster resolutions, ultimately improving productivity.
- Improved Security Measures: Data security is a top concern. Splashtop uses strong encryption protocols and multi-factor authentication to protect sensitive information accessed remotely.
- User-Friendly Interface: The platform's intuitive design is one of its key features. Even those who aren't tech-savvy can work through the platform easily, reducing the learning curve for staff and allowing for quick onboarding of new team members.
Best fit
- 1 to 500 employees
- IT Services, Managed Service Providers (MSPs), Healthcare, Education, and Small to Medium-sized Enterprises (SMEs)
- IT Managers, Systems Administrators, Help Desk Technicians, and Network Administrators
- 1-500 employees
- IT Support, Managed Service Providers (MSPs), Healthcare, Education, Financial Services, Software Development, Consulting
- IT Managers, Help Desk Technicians, System Administrators, Technical Support Specialists, Network Administrators
Reasons buyers look elsewhere
- Users may seek alternatives due to specific feature gaps in NinjaOne, such as advanced reporting capabilities or integration with niche applications that are crucial for their IT management needs.
- Cost considerations often drive users to explore alternatives, particularly if they find more affordable solutions that still meet their requirements without compromising on essential functionality.
- Some organizations might require greater customization options that allow for tailored workflows and processes, which may not be fully supported by NinjaOne’s more standardized approach.
- Users may seek alternatives due to pricing concerns, especially if their needs can be met by more budget-friendly solutions without compromising on essential remote support features.
- Some organizations might require advanced security features or compliance certifications that Splashtop Remote Support does not offer, prompting a search for more robust solutions.
- Businesses with specific integration needs may find that alternatives provide better compatibility with their existing software and systems, enhancing overall workflow efficiency.
Software Demo
Demo |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
- Independent advice — matched to your business
- Understand the tradeoffs before you talk to vendors
- Free 15-min call with a software advisor.
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
How do NinjaOne and Splashtop Remote Support Compare on Features?
Total Features | 44 Features | 7 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Try for Free | Get Quote |
Compare NinjaOne and Splashtop Remote Support on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
|---|---|---|
Starting From |
|
|
Pricing Plans |
|
|
Pricing Page |  |  |
Other Details
Organization Types supported |
|
|
|---|---|---|
Platforms Supported |
|
|
Modes of support |
|
|
API Support |
|
|
Try for Free | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | — | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
NinjaOne User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall, users express high satisfaction with NinjaOne’s ease of use, automation capabilities, and customer support, while noting some challenges with Linux support and update reliability. What buyers like
Common complaints
| Buyer sentiment Users generally express strong satisfaction with Splashtop Remote Support’s ease of use, security, and performance, highlighting it as a cost-effective and reliable remote access solution. What buyers like
Common complaints
|
Pros and Cons |
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. |
|---|
List of Customers
Customers |  SiriusXM  Nissan  Time | No Customers information available. |
|---|
Media and Screenshots
Screenshots |  4 Screenshots |  3 Screenshots |
|---|---|---|
Videos |  5 Videos |  3 Videos |
Top Alternatives to NinjaOne and Splashtop Remote Support in 2026
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Related Blogs and Articles for Remote Access Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, NinjaOne or Splashtop Remote Support?
- NinjaOne edges out the other on user ratings (4.7 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do NinjaOne and Splashtop Remote Support offer a free trial?
- Yes, both NinjaOne and Splashtop Remote Support offer a free trial.
- What is the starting price of NinjaOne vs Splashtop Remote Support?
- NinjaOne starts at $1.50 /user/month. Splashtop Remote Support starts at $25 /Month.
- What are the top alternatives to NinjaOne?
- Top alternatives to NinjaOne include ManageEngine RMM Central, SolarWinds RMM, Naverisk RMM & PSA, Studio Ninja, Panorama9.
- What are the top alternatives to Splashtop Remote Support?
- Top alternatives to Splashtop Remote Support include Zoho Assist, ScreenMeet, GoToMyPC, RemotePC, BeyondTrust Remote Support.