Compare Nextiva vs Bright Pattern

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Nextiva (6255) Visit website Visit Website *sponsored	Bright Pattern (95) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous ... Read More	The Bright Pattern call center software solution offers a simple, easy-to-use interface that provides you with the functionality needed to handle all of your day to day business needs. ... Read More
Entry Level Pricing	Starts from $18.95 , Billed Yearly	Not Available
Free Trial Availability	Get Free Trial	No free trial
Spotsaas Score	9.6/10	9.2/10
User Ratings	4.4 (1473)	4.5 (79)
	Visit website	Get Quote

Software Demo

Demo

Features

Total Features	8 Features	10 Features
Unique Features
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Pricing

Pricing Option
Starting From	$18.95 , Billed Yearly	Not Available
Pricing Plans	Essential (Business communication) Get Started 7-Day Free Trial right arrow icon Unlimited voice & video calling Auto-attendant & toll free numbers Show more + Professional (Business Communication) Get Started Everything in Essential, Plus Unlimited conference calls, 40 participants Unlimited video conferencing, up to 250 participants Show more + Enterprise (Business Communication) Get Started Get a Demo right arrow icon Everything in Professional, Plus Unlimited participants on voice & video conferencing Show more + Browse all pricing plans	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
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User Reviews

User Ratings	4.4 (based on 1473 reviews)	4.5 (based on 79 reviews)
Rating Distribution	Excellent 5081 Very Good 612 Good 151 Poor 70 Terible 341	Excellent 80 Very Good 8 Good 6 Poor 1 Terible 0
Expert's Review generated by AI	Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a ...Read more	Bright Pattern stands out as a powerful omnichannel platform solution, praised for its user-friendly interface and seamless setup process. Customers appreciate the excellent support provided, ...Read more
Pros and Cons	Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free. Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades. Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul. Smooth setup process and fast resolution of issues, enhancing user experience. Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution. Instances of long hold times and being transferred multiple times, affecting the overall support experience.	User-friendly program with easy setup and quick issue resolution by the support team. Excellent support during and post-implementation, with a high level of investment and attention to detail. Fantastic call center telephony system with a variety of options for managing customer contacts. Great automation potential in voice and chat scenarios, offering high flexibility and control. Limited integrations and customizations, making it complex for newcomers without adequate support. Limited selection in the Marketplace for additional apps and connectors, hindering access to advanced functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Customers

Customers	No Customers information available.	Hitachi Canary melco

Media and Screenshots

Screenshots	6 Screenshots	1 Screenshots
Videos	2 Videos	3 Videos

Alternatives

Alternatives	uContact 4.9 Call Center Studio 4.7 Grasshopper 3.4	Nextiva 4.4 FIVE CRM XCALLY

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Nextiva offers Free Trial, but Bright Pattern does not.

Nextiva is designed for Large Enterprises, Medium Business and Small Business.

Bright Pattern is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Nextiva begins at $18.95/User/Month when Billed Yearly, while pricing details for Bright Pattern are unavailable.

Some top alternatives to Nextiva includes uContact, Call Center Studio, Grasshopper, Dialpad Contact Center, Vonage Contact Center, RingCentral Contact Center, ipSCAPE and OmniOMS Customer Communication Management Suite.

Some top alternatives to Bright Pattern includes Nextiva, FIVE CRM, XCALLY, HoduCC, Call Center Studio, Truly, Genesys PureEngage, Vonage Contact Center, Genesys PureConnect, RingCentral Contact Center and Whelp.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Nextiva vs Bright Pattern

Nextiva

Bright Pattern

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure