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MyTime vs Genbook Comparison

Last updated:

MyTime

4.1(139 reviews)

Starting at $129 /Month

  • Large Enterprises
  • Medium Business

The MyTime Appointment Scheduling Software is a flexible and business-driven scheduling system that provides your business with the tools to accomplish goals, increases productivity and improves customer service. MyTime…

Genbook

4.7(303 reviews)

Starting at $25 /Month

  • Free Trial
  • Freelancers / Consultants
  • Medium Business

Genbook is powerful, cost-effective software specially designed for spas and salons to manage bookings, service orders, and more. Whether you want a simple appointment calendar or a powerful scheduling system, Genbook is…

Genbook leads on user satisfaction with a 4.7-star rating across 303 reviews.

MyTime vs Genbook — at a glance

FeatureMyTimeGenbook
Rating4.1 / 54.7 / 5
Reviews139303
Starting price$129 /Month$25 /Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Medium Business, Small Business
CategoryAppointment Scheduling SoftwareAppointment Scheduling Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
Data residencyUSUS

Key differences between MyTime and Genbook

  • Pricing: MyTime starts at $129 /Month, while Genbook starts at $25 /Month.
  • Free trial: Genbook offers a free trial; MyTime does not.
  • Target audience: MyTime is built for Large Enterprises and Medium Business, while Genbook targets Freelancers / Consultants and Medium Business.
  • User satisfaction: Genbook scores higher with a 4.7-star average.
  • Deployment: MyTime supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Genbook supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

MyTime vs Genbook — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Appointment Scheduling Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

MyTime - Appointment Scheduling Software
Talk to an expert
Talk to an expert
Genbook - Appointment Scheduling Software

Genbook

Migrated to Booksy

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Biggest differences

Start here before you go deeper into features.

MyTime

Best for small to medium appointment businesses needing integrated scheduling and payments.

Choose if
  • You run an appointment-based business requiring seamless payment collection within scheduling.
  • Your team values automated reminders and two-way texting to enhance customer communication.
  • You want a flexible, easy-to-use system that combines scheduling, billing, and review management.
Consider alternatives if
  • You are an enterprise needing extensive customization and robust customer support.
  • You require transparent subscription management and consistent appointment availability.

Genbook

Best for spas and salons needing simple, cost-effective appointment scheduling.

Choose if
  • You run a small spa or salon seeking streamlined booking management.
  • You want automated appointment reminders to reduce no-shows efficiently.
  • You prefer an easy-to-use interface tailored for budget-conscious small businesses.
Consider alternatives if
  • Your business requires highly customizable or complex scheduling workflows.
  • You need highly responsive and reliable customer support for critical issues.

MyTime: Best for small to medium appointment businesses needing integrated scheduling and payments. Genbook: Best for spas and salons needing simple, cost-effective appointment scheduling.

Description

The MyTime Appointment Scheduling Software is a flexible and business-driven scheduling system that provides your business with the tools to accomplish goals, increases productivity and ... Read More about MyTime

Genbook is powerful, cost-effective software specially designed for spas and salons to manage bookings, service orders, and more. Whether you want a simple appointment calendar or a ... Read More about Genbook

Entry Level Pricing

  • Starts from $129 , Billed Yearly
  • Starts from $25 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.3/10

9.4/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
FreelancersSmall Business
Get pricing help
Get pricing help

Software Demo

Demo

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How do MyTime and Genbook Compare on Features?

Total Features

12 Features

10 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare MyTime and Genbook on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $129 , Billed Yearly
      • $25 , Billed Yearly

      Pricing Plans

      • Basic

        • Online scheduling via your website or a dedicated landing page on MyTime

        • Deep booking integrations with Google, Bing, Facebook & Instagram

        • Fully customizable client records, intake forms & liability waivers

        Show more +

      • Growth

        • Includes features of Basic plan, plus

        • Automated trigger-based email and text messages

        • Targeted email campaigns with fully customizable templates

        Show more +

      • Premium

        • Includes features of Growth plan, plus

        • Embedded online booking widget

        • Reputation management with real-time monitoring

        Show more +

      • Browse all pricing plans
      • Solo

        • 1 User

        • Perfect for the solo-entrepreneur

        • Unlimited text and email communications

        Show more +

      • Team

        • For 2-5 users

        • Perfect for entrepreneurs with a team of up to 5 users

        • Includes All plan features

      • Company

        • 6-12 users

        • Perfect for entrepreneurs of established businesses with more than 6 usersIncludes All plan features

      Pricing Page

      MyTime pricing
      Genbook pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      Data Residency

      🇺🇸 US
      🇺🇸 US

      MyTime User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      14

      0

      0

      1

      5

      15

      9

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate the intuitive interface and automation features but express frustration with customer service and subscription management issues.

      What buyers like

      • Ease of use
      • Automation of scheduling
      • Payment processing convenience

      Common complaints

      • Customer support challenges
      • Subscription and cancellation inconsistencies

      Buyer sentiment

      Overall positive sentiment highlights ease of use and efficiency, tempered by concerns over support and flexibility.

      What buyers like

      • Ease of use
      • Appointment management efficiency
      • Automated reminders

      Common complaints

      • Customer support issues
      • Limited rebooking flexibility

      Pros and Cons

      • Intuitive and easy-to-use interface for time logging

      • Automated appointment booking improving efficiency

      • Integrated payment processing enhancing user experience

      • Lack of transparency and issues with subscription management

      • Customer service difficulties including costly support interactions

      • Simplifies appointment scheduling and booking processes

      • User-friendly interface with easy navigation

      • Automated appointment reminders reduce no-shows

      • Lack of comprehensive guides or tutorials for new users

      • Customer support responsiveness and reliability issues

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Videos

      video-0

      1 Videos

      video-0

      3 Videos

      Top Alternatives to MyTime and Genbook in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, MyTime or Genbook?
      Genbook edges out the other on user ratings (4.7 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do MyTime and Genbook offer a free trial?
      Genbook offers a free trial. MyTime does not.
      What is the starting price of MyTime vs Genbook?
      MyTime starts at $129 /Month. Genbook starts at $25 /Month.
      What are the top alternatives to MyTime?
      Top alternatives to MyTime include Appointy, Calendly, Square Appointments, Cogsworth, Book Like A Boss.
      What are the top alternatives to Genbook?
      Top alternatives to Genbook include Appointy, Setmore, Calendly, Square Appointments, SuperSaaS.

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