MyTime Reviews in June 2026: User Ratings, Pros & Cons

Poor customer service

We paid MyTime through 9/3/2020 and they ended our subscription prior to 9/3/2020. I've requested politely to reactivate our account for 1-2 days to run some reports since they ended our subscription prematurely and they want to charge me for a whole month's subscription of $399. Does this make sense to anyone?The point is that I sent an email on 8/26/20 at 2:13pm to cancel my subscription on 9/3/2020 which is the end of the cycle that was already paid for. Customer service also confirmed ...

A must-have in the workplace!

PROS & CONS What are the best aspects of this product? The interface is pretty straightforward and intuitive. What aspects are problematic or could work better? It's awesome. I don't have any issues with it. What specific problems in your company were solved by this product? This is an easy and modern way to log my time, as well as my team's times. Are you a current user of this product? No

Would recommend.

What do you like best? Simplistic and intuitive interface for any user. What do you dislike? There is not much to dislike since the interface is so easy to use. What problems are you solving with the product? What benefits have you realized? Logging time for myself and my team.

Too many bugs constant issues with…

Too many bugs constant issues with online schedule

Highly recommend

I became a customer at the end of 2017. Their two way texting feature has truly improved our revenue...less no shows and more repeat business. We also love the listing management feature.

Dishonest scam that should be banned

Dishonest scam that hijacks your business information in search results. I wish Google would ban them. They extort money and don't offer any kind of service whatsoever.

Scam company that somehow pretends to …

Scam company that somehow pretends to list companies and provide fakes review.

Love the product - expecially after upgrade

What do you like best? I find Mytime to be an easy product to use and after it got upgraded it was even easier. I find it to be particularly easy to keep track of my clients and time. What do you dislike? I find there to be difficulty to distinguish between AM and PM. I cannot always tell if it is calculating my actual time correct but I know it is doing the hours correct. What problems are you solving with the product? What benefits have you realized? I am not solving any ...

Suuuuuuuuper helpful!

I'm horrible at emailing. I routinely find emails in my inbox from interested clients requesting consultations for wedding photography. As a small business, my attention is always stretched and when I'd had just about enough of replying to old emails only getting the typical "we've already hired a different photographer, but thanks." response, I decided it was time to do something about it.MyTime has done an amazing job of keeping me up to date with requests, getting initial info from the ...

Business Owners - Beware!

From a business standpoint, this is bad... MyTime collected money from clients without passing it along to us or refunding them when asked. Appointments were not at times available and there is no customer service. You have to pay to speak to someone or deal with someone over an online chat feature. We don't even have an actual account with them, they set us up and collected money without even verifying the most basic things, such as our address (they have us in California instead of ...