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MSP360 Backup vs Arq Comparison

Last updated:

MSP360 Backup

4.5(930 reviews)

Starting at $49.99 One-time

  • Free Trial
  • Medium Business
  • Small Business

MSP360 is a complete backup software package that is fully integrated with cloud backup service, MSP Safe. MSP Safe is a virtual data room stored in the cloud only accessible using a customer portal password. The service…

Arq

4.3(24 reviews)

Starting at $49.99 per computer

  • Free Trial
  • Medium Business
  • Small Business

Arq is a backup software that stores files in a secure, private vault on Amazon S3. Arq also makes it super easy to access and restore data. Arq is easy to use and works seamlessly with Amazon S3 so user can concentrate…

MSP360 Backup leads on user satisfaction with a 4.5-star rating across 930 reviews.

MSP360 Backup vs Arq — at a glance

FeatureMSP360 BackupArq
Rating4.5 / 54.3 / 5
Reviews93024
Starting price$49.99 One-time$49.99 per computer
Free trial Yes Yes
Free version No No
Best forMedium Business, Small BusinessMedium Business, Small Business
CategoryBackup SoftwareBackup Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Installed - Windows, Installed - Mac
API
Support modesBusiness Hours, OnlineOnline
CertificationsHIPAA, GDPRSOC 2
Data residencyUSUS

Key differences between MSP360 Backup and Arq

  • Pricing: MSP360 Backup starts at $49.99 One-time, while Arq starts at $49.99 per computer.
  • User satisfaction: MSP360 Backup scores higher with a 4.5-star average.
  • Deployment: MSP360 Backup supports SaaS/Web/Cloud; Arq supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.

MSP360 Backup vs Arq — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Backup Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

MSP360 Backup - Backup Software
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Talk to an expert
Arq - Backup Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

MSP360 Backup

Best for

Medium Business, Small Business

Arq

Best for

Medium Business, Small Business

MSP360 Backup typically suits Medium Business and Small Business. Arq tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

MSP360 is a complete backup software package that is fully integrated with cloud backup service, MSP Safe. MSP Safe is a virtual data room stored in the cloud only accessible using a ... Read More about MSP360 Backup

Arq is a backup software that stores files in a secure, private vault on Amazon S3. Arq also makes it super easy to access and restore data. Arq is easy to use and works seamlessly with ... Read More about Arq

Entry Level Pricing

  • Starts from $49.99
  • Starts from $49.99

Free Trial Availability

Spotsaas Score

What's this? ↗

8.6/10

7.8/10

User Ratings

Based on verified Spotsaas reviews

4.3

(24)
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Software Demo

Demo

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How do MSP360 Backup and Arq Compare on Features?

Total Features

8 Features

6 Features

Unique Features

No unique features

No unique features

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Compare MSP360 Backup and Arq on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $49.99
      • $49.99

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      MSP360 Backup pricing
      Arq pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      MSP360 Backup User Reviews & Rating Comparison

      User Ratings

      4.3

      (based on 24 reviews)

      Rating Distribution

      201

      54

      2

      1

      5

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 263 reviews, with consistently positive feedback.

      What buyers like

      • Easy to configure new storage, S3 integration, and reliable backup and restore testing.
      • Combines various providers like AWS, Azure, and local networks, offering a unified dashboard.
      • Intuitive, easy deployment, and robust monitoring features.

      Common complaints

      • The interface may be complex for non-technical users initially.
      • The GUI can be overwhelming for newcomers.
      • Limitations in GUI navigation and terminology during backup job creation.

      Buyer sentiment

      Buyer sentiment is positive across 24 reviews, with strong overall satisfaction.

      What buyers like

      • Secure Amazon S3 storage
      • Easy data access and restoration
      • Built-in encryption

      Common complaints

      • Dependent on Amazon S3
      • Limited to file backup
      • No advanced features

      Pros and Cons

      • Comprehensive backup features

      • Strong cloud integration

      • User-friendly interface for management

      • Setup may be complex for new users

      • Cost may be high for small businesses

      • Utilizes secure Amazon S3 for storage

      • Easy to restore files when needed

      • Built-in encryption enhances data security

      • Dependent on Amazon S3 for storage costs

      • Limited to file backup without advanced features

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      No screenshots available.

      Restore

      4 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      1 Videos

      Top Alternatives to MSP360 Backup and Arq in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, MSP360 Backup or Arq?
      MSP360 Backup edges out the other on user ratings (4.5 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do MSP360 Backup and Arq offer a free trial?
      Yes, both MSP360 Backup and Arq offer a free trial.
      What is the starting price of MSP360 Backup vs Arq?
      MSP360 Backup starts at $49.99 One-time. Arq starts at $49.99 per computer.
      What are the top alternatives to MSP360 Backup?
      Top alternatives to MSP360 Backup include Pro Backup, Carbonite, Backblaze, GoodSync, BackupVault Cloud Backup.
      What are the top alternatives to Arq?
      Top alternatives to Arq include BackupVault Cloud Backup, Rubrik, BDRSuite, Duplicati, MSP360 Backup.

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