monday.com vs Salesforce vs Bigin by Zoho CRM Comparison
monday.com
Starting at $9 seat/month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Monday.com is a flexible work operating system designed to help teams plan, execute, and track all types of projects and workflows in one place. Ideal for marketing teams, product managers, sales professionals, developer…
Salesforce
Starting at $25 /user/month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer packaged goods (CPG), and many more. B…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…
monday.com leads on user satisfaction with a 4.6-star rating across 1,524 reviews.
monday.com vs Salesforce vs Bigin by Zoho CRM — at a glance
| Feature | monday.com | Salesforce | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | 4.6 / 5 | 4.5 / 5 | 4.6 / 5 |
| Reviews | 1,524 | 703 | 294 |
| Starting price | $9 seat/month | $25 /user/month | $7 /User/Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Freelancers / Consultants, Large Enterprises, Medium Business | Small Business |
| Category | Project Management Software | CRM Software | CRM Software |
| Integrations | — | 13+ apps | — |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep), Online | Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2, HIPAA, GDPR, ISO 27001 | — |
| Data residency | Global | Global | Global |
Key differences between monday.com and Salesforce
- Pricing: monday.com starts at $9 seat/month, while Salesforce starts at $25 /user/month.
- User satisfaction: monday.com scores higher with a 4.6-star average.
- Deployment: monday.com supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Salesforce supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare monday.com vs Salesforce vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Project Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for medium to large teams needing flexible, customizable project management.
- You require a highly configurable platform adaptable to diverse workflows and industries.
- Your team benefits from automation of repetitive tasks to boost productivity and reduce errors.
- You need comprehensive real-time collaboration features to keep cross-department teams aligned.
- You are a freelancer or very small team with limited budget and simpler needs.
- Your workflows depend heavily on deep native integrations with tools like Google Drive.
Best for medium to large enterprises needing highly customizable CRM solutions.
- You require extensive customization to fit unique industry workflows.
- Your team needs robust analytics and reporting for data-driven sales decisions.
- You want seamless integration with numerous third-party applications and APIs.
- You are a small business or startup with a limited budget.
- Your team lacks technical expertise or prior CRM experience.
Small Business
monday.com: Best for medium to large teams needing flexible, customizable project management. Salesforce: Best for medium to large enterprises needing highly customizable CRM solutions.
Description | Monday.com is a flexible work operating system designed to help teams plan, execute, and track all types of projects and workflows in one place. Ideal for marketing teams, product managers, ... Read More about monday.com | Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer ... Read More about Salesforce | Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM |
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Free Trial Availability | |||
Spotsaas ScoreWhat's this? ↗ | 9.7/10 | 9.8/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 50-1,000 employeesMedium to large businesses | 50 to 10,000 employeesMedium to Large Enterprises | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Streamlined Project Management: With monday.com, you can effortlessly organize tasks and projects in a visually intuitive manner, allowing your teams to prioritize effectively. I’ve seen managers transform chaotic workflows into structured plans that drive results.
- Customizable Workflows: The platform’s flexibility lets us tailor workflows to fit our specific needs, whether we’re managing marketing campaigns or product launches. This adaptability means every team can work in a way that feels natural and efficient.
- Real-Time Collaboration: Communication is key, and monday.com excels at fostering collaboration. Team members can share updates, tag each other, and provide feedback instantly, which not only keeps everyone aligned but also boosts overall productivity.
- Streamlined Sales Processes: Salesforce simplifies the entire sales cycle, enabling teams to manage leads, opportunities, and customer interactions seamlessly. I’ve seen firsthand how this leads to increased efficiency and higher conversion rates.
- Robust Analytics and Reporting: With Salesforce’s powerful analytics tools, managers can gain deep insights into performance metrics. This allows for informed decision-making based on real-time data, ensuring that strategies are always aligned with business goals.
- Customizable Solutions: One of the standout features of Salesforce is its adaptability. Whether you're in retail, healthcare, or finance, the platform can be tailored to fit your specific industry needs. I often recommend leveraging this flexibility for maximum impact.
No key benefits available yet.
Best fit
- 50 to 1,000 employees
- Martech, SaaS, Consulting, Project Management, Marketing Agencies, and Tech Startups
- Typical users encompass Project Managers, Team Leaders, Marketing Coordinators, Product Managers, and Operations Managers
- 50 to 10,000 employees
- Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
- Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users may seek alternatives due to specific project management needs that monday.com doesn't fully address, such as advanced reporting features or specialized integrations that better suit their workflow requirements.
- Cost considerations can drive users to explore alternatives, especially if they find similar functionalities in other platforms at a lower price point, making budgeting for tools more manageable.
- Teams looking for a more intuitive user interface or simpler onboarding experience might consider options that offer a more straightforward setup process and user-friendly design to enhance team adoption.
- Some users may find Salesforce's pricing structure to be complex and potentially high, prompting them to explore more cost-effective CRM options that fit their budget without sacrificing essential features.
- Organizations with specific industry needs might seek alternatives that offer tailored solutions or customization options better suited to their unique workflows and customer management processes.
- Users may experience a steep learning curve with Salesforce, leading them to look for more user-friendly CRM systems that can be quickly adopted by their teams without extensive training.
No alternatives guidance available yet.
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How do monday.com, Salesforce and Bigin by Zoho CRM Compare on Features?
Total Features | 41 Features | 10 Features | 10 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare monday.com, Salesforce and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
monday.com vs Salesforce User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall, buyers appreciate monday.com’s flexibility, ease of use, and collaboration features but note a learning curve and pricing concerns for smaller teams. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights Salesforce's customization, analytics, and integration strengths, tempered by concerns about cost and complexity. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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List of Customers
Customers |  Walmart  Uber  Adobe |  BBVA  Brunello Cucinelli  Unilever |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots |  17 Screenshots |  3 Screenshots |
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Videos |  4 Videos |  5 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, monday.com or Salesforce?
- monday.com edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do monday.com and Salesforce offer a free trial?
- Yes, both monday.com and Salesforce offer a free trial.
- What is the starting price of monday.com vs Salesforce?
- monday.com starts at $9 seat/month. Salesforce starts at $25 /user/month.
- What are the top alternatives to monday.com?
- Top alternatives to monday.com include Quickbase , Smartsheet, ClickUp, Basecamp, Trello.
- What are the top alternatives to Salesforce?
- Top alternatives to Salesforce include Bigin by Zoho CRM, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp, Zoho CRM.