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Mint Service Desk vs EV Service Manager Comparison

Last updated:

Mint Service Desk

4.7(94 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Mint Service Desk is a cloud based customer service and desktop support software system for managing customer service related tasks like customer, tickets, tasks, time tracking, and calendar. It is a single platform with…

EV Service Manager

3.9(84 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

EV Service Manager is an integrated system for managing customer support services. When a request comes in the ticket management system or customer portal, it is assigned to a technician who can log on and start working…

Mint Service Desk leads on user satisfaction with a 4.7-star rating across 94 reviews.

SpotSaaS Analysis

Mint Service DeskEV Service Manager

The core difference between Mint Service Desk and EV Service Manager is that Mint Service Desk is specifically designed for small to medium IT support teams seeking a straightforward, integrated cloud service desk solution. Ideal buyers for Mint Service Desk are small to medium businesses looking for an easy-to-use platform with essential tools, while EV Service Manager's target audience is not clearly defined.

- Best for small to medium IT support teams - Offers a simple, integrated cloud service desk - Features ticketing, time tracking, and calendar tools - Low setup complexity for quick deployment - Ideal for businesses seeking easy access - Focused on enhancing IT support efficiency

- Target audience not clearly defined - Specific features and benefits not listed - Pricing information unavailable - Lacks detailed use case scenarios - No clear indication of company size suitability - Limited information on integration capabilities

Mint Service Desk vs EV Service Manager — at a glance

FeatureMint Service DeskEV Service Manager
Rating4.7 / 53.9 / 5
Reviews9484
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryService Desk SoftwareService Desk Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Installed - Windows
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
Data residencyGlobalUS

Key differences between Mint Service Desk and EV Service Manager

  • User satisfaction: Mint Service Desk scores higher with a 4.7-star average.
  • Deployment: Mint Service Desk supports SaaS/Web/Cloud; EV Service Manager supports SaaS/Web/Cloud, Installed - Windows.

Mint Service Desk vs EV Service Manager — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Service Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Mint Service Desk - Service Desk Software
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EV Service Manager - Service Desk Software
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Mint Service Desk

Best for small to medium IT support teams needing simple, integrated cloud service desk.

Choose if
  • You want a cloud-based platform with easy access and low setup complexity.
  • You need integrated tools like ticketing, time tracking, and calendar in one system.
  • You prefer instant wizards to streamline daily support operations and save time.
Consider alternatives if
  • Your organization requires extensive customization beyond standard service desk features.
  • You need an on-premise deployment or highly secure environment not supported by this tool.

EV Service Manager

Best for

Large Enterprises, Medium Business, Small Business

Mint Service Desk typically suits Large Enterprises and Medium Business. EV Service Manager tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Mint Service Desk is a cloud based customer service and desktop support software system for managing customer service related tasks like customer, tickets, tasks, time tracking, and ... Read More about Mint Service Desk

EV Service Manager is an integrated system for managing customer support services. When a request comes in the ticket management system or customer portal, it is assigned to a technician ... Read More about EV Service Manager

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.7

(94)

3.9

(84)

Best Company Size

Small BusinessMedium Business
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Software Demo

Demo

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Compare Mint Service Desk and EV Service Manager on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Mint Service Desk pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      Data Residency

      🌐 Global
      🇺🇸 US

      Mint Service Desk User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      20

      0

      0

      0

      0

      34

      33

      8

      5

      2

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive user sentiment highlighting ease of use and integrated support features.

      What buyers like

      • Ease of use
      • Integrated ticketing and time tracking
      • Cloud accessibility

      Common complaints

      • Pricing transparency
      • Limited advanced feature feedback

      Buyer sentiment

      Buyer sentiment is mixed to positive across 82 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Integrated ticket management
      • Real-time sales data linking
      • Knowledge base access

      Common complaints

      • Complex setup process
      • May require extensive training
      • Limited third-party integrations

      Pros and Cons

      • Cloud-based platform enabling easy access

      • Integrated tools like ticketing, time tracking, and calendar

      • Instant wizards to speed up daily operations

      • Lack of detailed pricing information

      • Limited publicly available user feedback on advanced features

      • Integrates sales data for a holistic view of customer interactions.

      • Offers a comprehensive ticket management system for efficiency.

      • Knowledge base access empowers technicians to resolve issues faster.

      • Setup can be complex and time-consuming.

      • Extensive training may be needed for effective use.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Mcdonalds

      Mcdonalds

      AP

      AP

      American Red Cross

      American Red Cross

      Media and Screenshots

      Screenshots

      Mint Service Desk screenshot

      5 Screenshots

      Service Manager Administration

      1 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to Mint Service Desk and EV Service Manager in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Mint Service Desk or EV Service Manager?
      Mint Service Desk edges out the other on user ratings (4.7 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Mint Service Desk and EV Service Manager offer a free trial?
      Neither Mint Service Desk nor EV Service Manager currently lists a free trial.
      What is the starting price of Mint Service Desk vs EV Service Manager?
      Mint Service Desk starts at Contact for pricing. EV Service Manager starts at Contact for pricing.
      What are the top alternatives to Mint Service Desk?
      Top alternatives to Mint Service Desk include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk.
      What are the top alternatives to EV Service Manager?
      Top alternatives to EV Service Manager include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Ivanti Service Manager, Jira Service Desk.

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