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Microsoft Teams vs Trillian Comparison

Last updated:

Microsoft Teams

4.3(32,097 reviews)

Starting at $4 /User/Month

  • Large Enterprises
  • Medium Business

Microsoft Teams is the chat-based workspace in Office 365 for teams in businesses of all sizes. Use chat to keep everyone on the same page and bring your ideas to life faster, with audio and video calls, screen sharing,…

Trillian

Starting at $3.33 /Month

  • Large Enterprises
  • Medium Business

Trillian combines instant messaging and email into one integrated system that's a breeze to use. It lets user effortlessly combine IM and email contacts, and provides a multitude of ways to communicate with them regardle…

Microsoft Teams leads on user satisfaction with a 4.3-star rating across 32,097 reviews.

Microsoft Teams vs Trillian — at a glance

FeatureMicrosoft TeamsTrillian
Rating4.3 / 5
Reviews32,097
Starting price$4 /User/Month$3.33 /Month
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCollaboration SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between Microsoft Teams and Trillian

  • Pricing: Microsoft Teams starts at $4 /User/Month, while Trillian starts at $3.33 /Month.
  • Deployment: Microsoft Teams supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Trillian supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Microsoft Teams vs Trillian — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Collaboration Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Microsoft Teams - Collaboration Software
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Trillian - Business Instant Messaging Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Microsoft Teams

Best for Microsoft 365 users needing integrated team collaboration and communication.

Choose if
  • You require seamless integration with Microsoft 365 apps for efficient workflows.
  • Your team needs robust real-time collaboration tools like co-authoring and screen sharing.
  • You want a flexible, chat-based workspace supporting audio, video calls, and file sharing.
Consider alternatives if
  • Your organization does not use Microsoft 365 products or prefers non-Microsoft ecosystems.
  • You need extensive third-party app integrations beyond the limited Microsoft Marketplace offerings.

Trillian

Best for

Large Enterprises, Medium Business, Small Business

Microsoft Teams typically suits Large Enterprises and Medium Business. Trillian tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Microsoft Teams is the chat-based workspace in Office 365 for teams in businesses of all sizes. Use chat to keep everyone on the same page and bring your ideas to life faster, with audio ... Read More about Microsoft Teams

Trillian combines instant messaging and email into one integrated system that's a breeze to use. It lets user effortlessly combine IM and email contacts, and provides a multitude of ways to ... Read More about Trillian

Entry Level Pricing

  • Starts from $4
  • Starts from $3.33 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.3/10

Not Available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Trillian has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Microsoft Teams and Trillian Compare on Features?

Total Features

12 Features

0 Features

Unique Features

No unique features

No features

Get Quote
Get Quote

Compare Microsoft Teams and Trillian on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $4
      • $3.33 , Billed Yearly

      Pricing Plans

      • Not Available
      • Individual Free

        • 1 user

        • Free Windows, Mac, and Linux desktop clients

        • Free iOS and Android mobile clients

        Show more +

      • Individual Pro

        • 1 user

        • All of the features from Individual Free

        • Access chat history from any device

        Show more +

      • Business

        • 5 user minimum

        • All of the features from Individual Pro

        • Centralized user administration

        Show more +

      • Browse all pricing plans

      Pricing Page

      Microsoft Teams pricing
      Trillian pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Microsoft Teams User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      1661

      149

      27

      4

      5

      72

      28

      10

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights Microsoft Teams as a powerful collaboration tool with strong integration and communication features, though some users find its complexity challenging.

      What buyers like

      • Integration with Microsoft 365
      • Ease of communication
      • User-friendly interface

      Common complaints

      • Complexity for new users
      • Limited app marketplace

      What buyers like

      • Integrated messaging and email
      • Remote synchronization
      • User-friendly interface

      Common complaints

      • Limited advanced features
      • Basic security options
      • No task management

      Pros and Cons

      • Seamless integration with Microsoft 365 applications

      • Comprehensive communication options including chat, calls, and video meetings

      • User-friendly and intuitive interface

      • Steep learning curve for newcomers due to feature richness

      • Limited third-party app marketplace restricting advanced customizations

      • Integration of messaging and email simplifies communication.

      • Remote synchronization keeps contacts updated.

      • User-friendly interface encourages adoption.

      • Limited advanced features may not satisfy all needs.

      • Basic security options may be a concern.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      SA Power Networks energizes

      SA Power Networks energizes

      ME and  the Bees Lemonade

      ME and the Bees Lemonade

      TREK Bicycle

      TREK Bicycle

      SOR

      SOR

      New Pig

      New Pig

      ProtoCall

      ProtoCall

      Media and Screenshots

      Screenshots

      No screenshots available.

      Group Chat

      5 Screenshots

      Videos

      video-0

      5 Videos

      No videos available.

      Top Alternatives to Microsoft Teams and Trillian in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Microsoft Teams or Trillian?
      Microsoft Teams edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Microsoft Teams and Trillian offer a free trial?
      Neither Microsoft Teams nor Trillian currently lists a free trial.
      What is the starting price of Microsoft Teams vs Trillian?
      Microsoft Teams starts at $4 /User/Month. Trillian starts at $3.33 /Month.
      What are the top alternatives to Microsoft Teams?
      Top alternatives to Microsoft Teams include Flock, CollaborateCloud, Zoho Connect, Zoho Cliq, ClickUp.
      What are the top alternatives to Trillian?
      Top alternatives to Trillian include Google Chat, HCL Sametime, Output Messenger, Dialog, Office Chat.

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