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Microsoft Forms vs Jotform Comparison

Last updated:

Microsoft Forms

4.4(432 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Microsoft Forms is a free survey and form builder included in Microsoft 365, used by corporate teams, HR departments, and educators to collect responses and push data directly into Excel or SharePoint. It integrates nati…

Jotform

4.4(997 reviews)

Starting at $24 /Month

  • Individuals
  • Freelancers / Consultants

Jotform is a drag-and-drop online form builder for small businesses, nonprofits, and individuals who need to create contact forms, payment forms, surveys, and registrations without coding. It integrates with Google Sheet…

Jotform leads on user satisfaction with a 4.4-star rating across 997 reviews.

Microsoft Forms vs Jotform — at a glance

FeatureMicrosoft FormsJotform
Rating4.4 / 54.4 / 5
Reviews432997
Starting priceContact for pricing$24 /Month
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Freelancers / Consultants, Large Enterprises
CategoryOnline Form Builder SoftwareOnline Form Builder Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Mac
APIAvailableAvailable
Support modesOnline24/7 (Live rep), Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, HIPAA, GDPR
Data residencyUSGlobal

Key differences between Microsoft Forms and Jotform

  • Pricing: Jotform starts at $24 /Month. Microsoft Forms pricing is not publicly listed.
  • Target audience: Microsoft Forms is built for Large Enterprises and Medium Business, while Jotform targets Individuals and Freelancers / Consultants.
  • User satisfaction: Jotform scores higher with a 4.4-star average.
  • Deployment: Microsoft Forms supports SaaS/Web/Cloud; Jotform supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Mac.

Microsoft Forms vs Jotform — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Online Form Builder Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Microsoft Forms - Online Form Builder Software
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Jotform - Online Form Builder Software
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Biggest differences

Start here before you go deeper into features.

Microsoft Forms

Best for

Large Enterprises, Medium Business, Small Business

Jotform

Best for quick, no-code form building with strong ease of use.

Choose if
  • You need to create forms rapidly without any coding skills.
  • Your team values intuitive, drag-and-drop form creation tools.
  • You require reliable customer support and secure data handling.
Consider alternatives if
  • You need highly advanced form design and formatting customization.
  • Your workflows demand complex automation beyond basic form building.

Microsoft Forms typically suits Large Enterprises and Medium Business. Jotform tends to fit Individuals and Freelancers / Consultants better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Microsoft Forms is a free survey and form builder included in Microsoft 365, used by corporate teams, HR departments, and educators to collect responses and push data directly into Excel or ... Read More about Microsoft Forms

Jotform is a drag-and-drop online form builder for small businesses, nonprofits, and individuals who need to create contact forms, payment forms, surveys, and registrations without coding. ... Read More about Jotform

Entry Level Pricing

  • Not Available
  • Starts from $24 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.7/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.44

(997)

Best Company Size

1-50 employees51-500 employees
Get pricing help
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Software Demo

Demo

No software demo available

Microsoft Forms has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Microsoft Forms and Jotform Compare on Features?

Total Features

11 Features

27 Features

Unique Features

No unique features

No unique features

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Compare Microsoft Forms and Jotform on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $24 , Billed Yearly

      Pricing Plans

      • Not Available
      • Starter

        • 5 Forms Form Limit

        • 100 Monthly Submissions

        • 100 MB Available Space

        Show more +

      • Bronze

        • 25 Forms Form Limit

        • 1,000 Monthly Submissions

        • 1 GB Available Space

        Show more +

      • Silver

        • 50 Forms Form Limit

        • 2,500 Monthly Submissions

        • 10 GB Available Space

        Show more +

      • Browse all pricing plans

      Pricing Page

      Pricing information not available

      Jotform pricing

      Other Details

      Organization Types supported

      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Microsoft Forms User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      251

      79

      6

      6

      2

      785

      84

      7

      19

      102

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 344 reviews, with strong overall satisfaction.

      What buyers like

      • Quick and easy setup for professional surveys, saving time.
      • User-friendly interface and pre-defined templates simplify form creation.
      • Easy data extraction for analysis and reporting.

      Common complaints

      • Lack of advanced features might be limiting for experienced users.
      • Limited support and training resources for complex customizations.

      Buyer sentiment

      Overall positive sentiment highlights ease of use and customer support, tempered by some concerns over customization limits and pricing clarity.

      What buyers like

      • Ease of use
      • Customer support
      • Form creation efficiency

      Common complaints

      • Limited customization
      • Pricing complexity

      Pros and Cons

      • Seamless integration with Office 365 enhances usability.

      • Free access makes it budget-friendly.

      • Mobile-friendly design ensures accessibility.

      • Limited features compared to paid alternatives.

      • Customization options are basic.

      • User-friendly platform with intuitive navigation for all skill levels

      • Extensive tools for efficient form creation and management

      • Responsive and helpful customer support

      • Limited form formatting options restrict customization

      • Difficulties with deleting forms and submissions

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      No screenshots available.

      Form Builder screenshot

      6 Screenshots

      Videos

      No videos available.

      video-0

      6 Videos

      Top Alternatives to Microsoft Forms and Jotform in 2026

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      Related Blogs and Articles for Online Form Builder Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Microsoft Forms or Jotform?
      Jotform edges out the other on user ratings (4.4 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Microsoft Forms and Jotform offer a free trial?
      Neither Microsoft Forms nor Jotform currently lists a free trial.
      What is the starting price of Microsoft Forms vs Jotform?
      Microsoft Forms starts at Contact for pricing. Jotform starts at $24 /Month.
      What are the top alternatives to Microsoft Forms?
      Top alternatives to Microsoft Forms include Cognito Forms, Formsite, Typeform, Google Forms, Jotform.
      What are the top alternatives to Jotform?
      Top alternatives to Jotform include Cognito Forms, Zoho Forms, Formsite, Formstack, Paperform.

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