8.7
Spot Score
Microsoft Forms Review: Is It The Right Online Form Builder Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
GDPR
SOC 2
HIPAA
ISO 27001Microsoft Forms offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Security & Compliance
Support
FAQ
Blogs
SpotSaaS Analysis for Microsoft Forms
Microsoft Forms is an online form builder used by HR teams and marketing departments in medium to large enterprises. With a rating of 4.4 out of 5 from 432 reviews, it is broadly validated, indicating strong user satisfaction and reliability.
The platform's quick and easy setup allows users to create professional surveys efficiently, which is a significant time-saver. Its user-friendly interface, complemented by pre-defined templates, makes form creation straightforward even for those with limited technical skills. However, the lack of advanced features may limit its appeal for experienced users seeking more sophisticated capabilities.
Quick facts about Microsoft Forms
What is Microsoft Forms?
Microsoft Forms is a free survey and form builder included in Microsoft 365, used by corporate teams, HR departments, and educators to collect responses and push data directly into Excel or SharePoint. It integrates natively with Teams and OneDrive for internal distribution, making it the lowest-friction option for organizations already in the Microsoft ecosystem. It lacks the advanced branching logic and external integration depth of dedicated form platforms like Typeform or JotForm.
Pricing
Microsoft Forms offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRHIPAAISO 27001SSO & MFA supported
Data residency:🇺🇸
Microsoft Forms was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Microsoft Forms
- Team types
- Large Enterprises, Medium Business
Why teams choose Microsoft Forms
Seamless integration with Office 365 enhances usability.
Free access makes it budget-friendly.
Mobile-friendly design ensures accessibility.
Is Microsoft Forms right for you?
What buyers should know before shortlisting Microsoft Forms
Microsoft Forms is a highly versatile tool that excels in simplifying the process of survey creation and data collection. Users praise its intuitive setup process, allowing for quick and professional surveys to be created effortlessly in just minutes.
The platform offers a range of pre-defined templates that enhance the survey creation experience, making it ideal for corporate settings and various data collection needs. One of the standout features is its seamless integration within the Microsoft ecosystem, enabling easy sharing with internal and external users through Office 365.
While some users find the platform too simple in certain aspects, many appreciate its user-friendly interface and ability to extract data for analysis and reporting. Overall, Microsoft Forms is highlighted as a reliable, secure, and efficient solution for survey creation, data collation, and feedback collection.
Its customization options, ease of use, and compatibility with other Microsoft services make it a valuable addition to any organization's toolkit.
Microsoft Forms pros and cons
- Microsoft Forms pros
Seamless integration with Office 365 enhances usability.
Free access makes it budget-friendly.
Mobile-friendly design ensures accessibility.
- Microsoft Forms cons
Limited features compared to paid alternatives.
Customization options are basic.
Ready to try it?
Get started with Microsoft Forms
Connect with the team for a personalised demo.
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Compare Microsoft Forms side-by-side with top Online Form Builder Software alternatives.
What is the pricing of Microsoft Forms?
Microsoft Forms uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Microsoft Forms reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 344 reviews, with strong overall satisfaction.
What buyers like
- Quick and easy setup for professional surveys, saving time.
- User-friendly interface and pre-defined templates simplify form creation.
- Easy data extraction for analysis and reporting.
Common complaints
- Lack of advanced features might be limiting for experienced users.
- Limited support and training resources for complex customizations.
What users are saying
KB
Kendra B
01/24/24
"Professional survey creation for the technically challenged"
What do you like best about Microsoft Forms? What I like best about Microsoft Forms is that it is very easy to set up. You can create a basic but ...
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SC
Sri C
01/10/24
"Corporate Survey Platform"
What do you like best about Microsoft Forms? Pre Defined Templates are very useful to create the survey form What do you dislike about Microsoft Forms?
CG
Chris G
01/09/24
"You got some forms to make?"
What do you like best about Microsoft Forms? What I like most about Microsoft Forms is But when I'm making letters Microsoft forms makes it easy to do ...
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KJ
Kalpit J
12/26/23
"MS Forms: One Stop Solution for Data Collation"
What do you like best about Microsoft Forms? Ease of access User Friendly
ND
Nishant D
12/12/23
"Microsoft Form Review"
What do you like best about Microsoft Forms? It is very simple to development and can easily shared with internal users of the Office 365 domain and ...
Read more
EO
Edder O
11/27/23
"Simple but too simple?"
What do you like best about Microsoft Forms? How easy it is to set up a new online Form. Doesn't take much time or thinking to create a nice layout to ...
Read more
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- Real pricing — no sales pressure
- A demo or quick answers, your call
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What are the features of Microsoft Forms?
App integrations refer to the process of connecting different software applications and systems together to share data and work seamlessly w…
Complex Forms is a software feature that allows users to create and customize forms with multiple sections and fields to gather important da…
Drag and drop page building is at the core of the new Builder. Just drag and drop to place your content anywhere on your page, and adjust it…
Email Alerts are a powerful feature in most software applications that allows users to stay informed and updated on important events, tasks,…
Form sharing is a software feature that allows users to easily and securely share electronic forms with others. This feature has become incr…
Form templates are pre-designed documents or forms that can be customized and used as templates to create new forms. These templates come wi…
HIPAA Compliant software is designed to meet the regulations set forth by the Health Insurance Portability and Accountability Act (HIPAA) in…
Multi-page forms, also known as multi-step forms, are a type of form that allows users to provide information in a series of steps rather th…
PDF (Portable Document Format) conversion is a software feature that allows users to convert various types of documents, such as text, image…
Payments are an essential feature in any software that deals with transactions or monetary activities. This feature allows users to make and…
Skip Logic is a powerful feature that allows users to create a dynamic and personalized experience for their audience. It allows you to skip…
Microsoft Forms security and data handling
Key compliance certifications and security features for IT and security teams evaluating Microsoft Forms.
Certifications
Security features
Developer & data
Alternatives to Microsoft Forms
Microsoft Forms Support Options
Frequently Asked Questions About Microsoft Forms
Common questions buyers ask before choosing Microsoft Forms.
Microsoft Forms is a Online Form Builder Software. Microsoft Forms offers App Integrations, Form Sharing, HIPAA Compliant, Form Templates, PDF Conversion and many more functionalities.
Buyers commonly note the following limitations of Microsoft Forms: Limited features compared to paid alternatives.; Customization options are basic.; Analytics may not be sufficient for advanced users..
Some top alternatives to Microsoft Forms includes Cognito Forms, Formsite, Typeform, Google Forms and FormLink.
Microsoft Forms offers Quotation Based pricing model
The starting price is not disclosed by Microsoft Forms. You can visit Microsoft Forms pricing page to get the latest pricing.
Free buyer scorecard
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
