Mattermost vs Text Request vs HCL Sametime Comparison
Mattermost
Starting at $3.25 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Mattermost is an open source messaging platform that brings all business communication into one place. More than just chat, Mattermost is built around a modern team communication workflow. It includes integrated video co…
Text Request
Starting at $59 /month
- Large Enterprises
- Medium Business
Text Request provides a versatile business messaging solution, allowing users to seamlessly communicate from their desktop using their office phone number. Whether you're an individual entrepreneur or part of a large cor…
HCL Sametime
Starting at Contact for pricing
- Large Enterprises
- Medium Business
HCL Sametime is a complete collaboration solution built for small and medium businesses that want to nurture their employees' ideas, streamline internal processes, and enhance customer relationships. It's a smart instant…
Text Request leads on user satisfaction with a 4.5-star rating across 190 reviews.
Mattermost vs Text Request vs HCL Sametime — at a glance
| Feature | Mattermost | Text Request | HCL Sametime |
|---|---|---|---|
| Rating | 3.5 / 5 | 4.5 / 5 | 3.6 / 5 |
| Reviews | 572 | 190 | 234 |
| Starting price | $3.25 /User/Month | $59 /month | Contact for pricing |
| Free trial | Yes | No | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Business Instant Messaging Software | Business Instant Messaging Software | Business Instant Messaging Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | Available | — |
| Support modes | Online | Online | Online |
| Certifications | — | SOC 2, HIPAA, GDPR | — |
| Data residency | Global | US | US |
Key differences between Mattermost and Text Request
- Pricing: Mattermost starts at $3.25 /User/Month, while Text Request starts at $59 /month.
- Free trial: Mattermost offers a free trial; Text Request does not.
- User satisfaction: Text Request scores higher with a 4.5-star average.
- Deployment: Mattermost supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Text Request supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Mattermost vs Text Request vs HCL Sametime — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Mattermost typically suits Large Enterprises and Medium Business. Text Request tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Mattermost is an open source messaging platform that brings all business communication into one place. More than just chat, Mattermost is built around a modern team communication workflow. ... Read More about Mattermost | Text Request provides a versatile business messaging solution, allowing users to seamlessly communicate from their desktop using their office phone number. Whether you're an individual ... Read More about Text Request | HCL Sametime is a complete collaboration solution built for small and medium businesses that want to nurture their employees' ideas, streamline internal processes, and enhance customer ... Read More about HCL Sametime |
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Get pricing help | Get pricing help | Get pricing help |
Software Demo
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Compare Mattermost, Text Request and HCL Sametime on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  |  | Pricing information not available |
Other Details
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes | — |
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HIPAA | ✗ No | ✓ Yes | ✗ No |
GDPR | — | ✓ Yes | — |
Single Sign-On (SSO) | — | ✓ Yes | — |
Multi-Factor Auth (MFA) | — | ✓ Yes | — |
Data Encryption | — | ✓ Yes | — |
Audit Logs | — | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US | 🇺🇸 US |
Mattermost vs Text Request User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is mixed to positive across 34 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 759 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed to positive across 123 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Samsung  SAP  Commonwealth Bank |  Mathnasium  Nissan  Farmers Insurance | No Customers information available. |
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Media and Screenshots
Screenshots |  4 Screenshots |  6 Screenshots | No screenshots available. |
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Videos |  4 Videos |  4 Videos |  1 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Mattermost or Text Request?
- Text Request edges out the other on user ratings (4.5 vs 3.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Mattermost and Text Request offer a free trial?
- Mattermost offers a free trial. Text Request does not.
- What is the starting price of Mattermost vs Text Request?
- Mattermost starts at $3.25 /User/Month. Text Request starts at $59 /month.
- What are the top alternatives to Mattermost?
- Top alternatives to Mattermost include mi.team, Rocket.Chat, Glip, Zulip, Output Messenger.
- What are the top alternatives to Text Request?
- Top alternatives to Text Request include Textable, Salesmsg, MOBtexting, MessageDesk, Zipwhip.