Mattermost vs Rocket.Chat Comparison
Mattermost
Starting at $3.25 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Mattermost is an open source messaging platform that brings all business communication into one place. More than just chat, Mattermost is built around a modern team communication workflow. It includes integrated video co…
Rocket.Chat
Starting at $2 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Rocket.Chat is an instant-messaging and team collaboration platform for enterprises and organizations that need private messaging, persistent chat rooms, direct messages, persistent user presence and file transfer capabi…
Rocket.Chat leads on user satisfaction with a 3.9-star rating across 156 reviews.
Mattermost vs Rocket.Chat — at a glance
| Feature | Mattermost | Rocket.Chat |
|---|---|---|
| Rating | 3.5 / 5 | 3.9 / 5 |
| Reviews | 572 | 156 |
| Starting price | $3.25 /User/Month | $2 /User/Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Business Instant Messaging Software | Business Instant Messaging Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | Available |
| Support modes | Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | — | SOC 2, GDPR |
| Data residency | Global | Global |
Key differences between Mattermost and Rocket.Chat
- Pricing: Mattermost starts at $3.25 /User/Month, while Rocket.Chat starts at $2 /User/Month.
- User satisfaction: Rocket.Chat scores higher with a 3.9-star average.
- Deployment: Mattermost supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Rocket.Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Mattermost vs Rocket.Chat — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Mattermost typically suits Large Enterprises and Medium Business. Rocket.Chat tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Mattermost is an open source messaging platform that brings all business communication into one place. More than just chat, Mattermost is built around a modern team communication workflow. ... Read More about Mattermost | Rocket.Chat is an instant-messaging and team collaboration platform for enterprises and organizations that need private messaging, persistent chat rooms, direct messages, persistent user ... Read More about Rocket.Chat |
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User RatingsBased on verified Spotsaas reviews | ||
Get pricing help | Get pricing help |
Software Demo
Demo |
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Compare Mattermost and Rocket.Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
GDPR | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
Mattermost User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is mixed to positive across 34 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed to positive across 381 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Samsung  SAP  Commonwealth Bank |  The World Bank  Albourne  Illumination MacGuff |
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Media and Screenshots
Screenshots |  4 Screenshots |  2 Screenshots |
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Videos |  4 Videos |  4 Videos |
Top Alternatives to Mattermost and Rocket.Chat in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Mattermost or Rocket.Chat?
- Rocket.Chat edges out the other on user ratings (3.9 vs 3.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Mattermost and Rocket.Chat offer a free trial?
- Yes, both Mattermost and Rocket.Chat offer a free trial.
- What is the starting price of Mattermost vs Rocket.Chat?
- Mattermost starts at $3.25 /User/Month. Rocket.Chat starts at $2 /User/Month.
- What are the top alternatives to Mattermost?
- Top alternatives to Mattermost include mi.team, Rocket.Chat, Glip, Zulip, Output Messenger.
- What are the top alternatives to Rocket.Chat?
- Top alternatives to Rocket.Chat include Slack, Glip, Google Chat, Zulip, IRCCloud.