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Compare ManageEngine ServiceDesk Plus vs Micro Focus Service Manager

Overview

Description

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help ... Read More

The Micro Focus Service Manager helps to run a more efficient and financially stable IT Service Desk, featuring live behaviors, analytics, automation and in-built ITSM capabilities. It ... Read More

Free Trial Availability
  • Free Trial available
  • Free Trial available
User Ratings
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Software Demo

Demo

Features

Total Features

6 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Pricing Plans
        • Not Available
        • Not Available

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
        Get Quote
        Get Quote

        User Reviews

        User Ratings

        No reviews available for the product

        Rating Distribution

        Excellent

        88

        Very Good

        50

        Good

        10

        Poor

        1

        Terible

        1

        No reviews available for the product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        ManageEngine ServiceDesk Plus_customers_0

        ManageEngine ServiceDesk Plus_customers_0

        ManageEngine ServiceDesk Plus_customers_1

        ManageEngine ServiceDesk Plus_customers_1

        ManageEngine ServiceDesk Plus_customers_2

        ManageEngine ServiceDesk Plus_customers_2

        No Customers information available.

        Media and Screenshots

        Screenshots
        ManageEngine ServiceDesk Plus Demo - Live dashboards

        16 Screenshots

        Analytics

        2 Screenshots

        Videos
        video-0

        3 Videos

        video-0

        2 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both ManageEngine ServiceDesk Plus and Micro Focus Service Manager offer a Free Trial.

        ManageEngine ServiceDesk Plus is designed for Large Enterprises, Medium Business and Small Business.

        Micro Focus Service Manager is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both ManageEngine ServiceDesk Plus and Micro Focus Service Manager are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to ManageEngine ServiceDesk Plus includes SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, Freshdesk, Zoho Desk, HelpDesk, ReadyDesk, Sitehelpdesk, Help Desk Premier and Scopedesk.

        Some top alternatives to Micro Focus Service Manager includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Ivanti Service Manager, Jira Service Desk, Mint Service Desk, BMC Helix ITSM, Symantec ServiceDesk, Halo Service Desk, InvGate Service Desk, IBM Control Desk and Milldesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].