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M Intelligence vs Troops vs Bigin by Zoho CRM Comparison

Last updated:

M Intelligence

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

M Intelligence is a Customer Experience Platform that enables you to build a complete view of your customer, streamline sales operations and maximize sales rep productivity. With this reliable tool, you are empowered to…

Troops

4.5(300 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Troops is an innovative enterprise software that acts as the "central nervous system" for businesses looking to improve revenue. It makes managing your CRM easy through seamless integration with both Salesforce and Slack…

Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Troops leads on user satisfaction with a 4.5-star rating across 300 reviews.

M Intelligence vs Troops vs Bigin by Zoho CRM — at a glance

FeatureM IntelligenceTroopsBigin by Zoho CRM
Rating4.5 / 54.6 / 5
Reviews300243
Starting priceContact for pricingContact for pricing$7 /User/Month
Free trial No Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryExperience Management SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesOnlineOnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyGlobalGlobalGlobal

Key differences between M Intelligence and Troops

  • Free trial: Troops offers a free trial; M Intelligence does not.
  • Deployment: M Intelligence supports SaaS/Web/Cloud; Troops supports SaaS/Web/Cloud.

Compare M Intelligence vs Troops vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Experience Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

M Intelligence - New SaaS Software
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Troops - New SaaS Software
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Free PDF comparison

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  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
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Biggest differences

Start here before you go deeper into features.

M Intelligence

Best for enterprises needing personalized multi-channel customer journeys and sales insights.

Choose if
  • You require tailored 1-to-1 customer journeys across devices and channels.
  • Your sales and marketing teams need integrated analytics for opportunity identification.
  • You have the resources to manage a medium-complexity, configurable setup.
Consider alternatives if
  • You are a small business with limited budget due to quotation-based pricing.
  • You prefer ready-to-use solutions without extensive customization or setup.

Troops

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

M Intelligence typically suits Large Enterprises and Medium Business. Troops tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

M Intelligence is a Customer Experience Platform that enables you to build a complete view of your customer, streamline sales operations and maximize sales rep productivity. With this ... Read More about M Intelligence

Troops is an innovative enterprise software that acts as the "central nervous system" for businesses looking to improve revenue. It makes managing your CRM easy through seamless integration ... Read More about Troops

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

Not Available

Not Available

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.48

(300)

Best Company Size

Medium BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

M Intelligence has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do M Intelligence, Troops and Bigin by Zoho CRM Compare on Features?

Total Features

6 Features

6 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare M Intelligence, Troops and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Pricing information not available

        Troops pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        M Intelligence vs Troops User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        No reviews available for this product

        225

        84

        21

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        No user ratings or reviews available to determine buyer sentiment.

        What buyers like

        • Comprehensive customer insights
        • Streamlined sales operations
        • Personalized customer journeys

        Common complaints

        • May require integration effort
        • Learning curve for new users
        • Limited offline capabilities

        Buyer sentiment

        Buyer sentiment is positive across 330 reviews, with strong overall satisfaction.

        What buyers like

        • CRM integration
        • Workflow streamlining
        • Improves data accuracy

        Common complaints

        • Requires setup for integration
        • May have a learning curve
        • Limited to Salesforce and Slack

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Ability to create personalized 1-to-1 customer journeys across multiple channels

        • Powerful analytics and reporting capabilities

        • Integration with marketing systems for automated service

        • No publicly available pricing information

        • Lack of user ratings and reviews to assess performance

        • Seamless integration with Salesforce and Slack

        • Streamlines workflows for improved efficiency

        • Enhances data accuracy for better decision-making.

        • Requires initial setup for integration

        • Learning curve for new users

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used M Intelligence, Troops, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        No Customers information available.

        Doordash

        Doordash

        Slack

        Slack

        WeWork

        WeWork

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        Collaboration

        3 Screenshots

        Videos

        No videos available.

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, M Intelligence or Troops?
        Troops edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do M Intelligence and Troops offer a free trial?
        Troops offers a free trial. M Intelligence does not.
        What is the starting price of M Intelligence vs Troops?
        M Intelligence starts at Contact for pricing. Troops starts at Contact for pricing.
        What are the top alternatives to M Intelligence?
        Top alternatives to M Intelligence include Captavi, Agentforce Sales (formerly Salesforce Sales Cloud), Intricately, Custify, Salesmachine.
        What are the top alternatives to Troops?
        Top alternatives to Troops include Bigin by Zoho CRM, Agentforce Sales (formerly Salesforce Sales Cloud), SalesNexus, Netsuite CRM, SalesCRM.