Luma Health vs patientNOW Comparison
Luma Health
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Luma Health is a powerful patient engagement platform that simplifies and modernises how doctors and health clinics communicate with patientele. Our HIPAA-compliant communication solution facilitates easy-to-use text mes…
patientNOW
Starting at Contact for pricing
- Large Enterprises
- Medium Business
patientNOW is a handy software that simplifies managing your medical facility. It streamlines the sales cycle, helping you get more treatments and surgeries completed. Lost leads won't be a problem with the automatic fol…
Luma Health leads on user satisfaction with a 4.8-star rating across 33 reviews.
Luma Health vs patientNOW — at a glance
| Feature | Luma Health | patientNOW |
|---|---|---|
| Rating | 4.8 / 5 | 4.1 / 5 |
| Reviews | 33 | 11 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Patient Engagement Software | Medical Practice Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | — |
| Support modes | Business Hours, Online | Online |
| Certifications | SOC 2, HIPAA, GDPR | HIPAA |
| Data residency | US | US |
Key differences between Luma Health and patientNOW
- User satisfaction: Luma Health scores higher with a 4.8-star average.
- Deployment: Luma Health supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; patientNOW supports SaaS/Web/Cloud, Mobile - iOS, Installed - Windows, Installed - Mac.
Luma Health vs patientNOW — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Patient Engagement Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for HIPAA-compliant, multilingual patient communication and appointment management.
- You need secure, HIPAA-compliant messaging for patient communication.
- You want automated multilingual appointment reminders to reduce no-shows.
- Your healthcare organization has dedicated administrative staff managing patient engagement.
- You operate a small practice without dedicated administrative resources.
- You require transparent, fixed pricing or extensive integration details upfront.
Best for small to medium medical practices needing automated patient follow-up.
- You want to reduce lost leads with automatic follow-up capabilities.
- You need streamlined scheduling for treatments and surgeries.
- You seek integrated patient engagement to reinforce practice choice.
- You are a solo practitioner without dedicated administrative staff.
- You require transparent pricing and detailed feature information upfront.
Luma Health: Best for HIPAA-compliant, multilingual patient communication and appointment management. patientNOW: Best for small to medium medical practices needing automated patient follow-up.
Description | Luma Health is a powerful patient engagement platform that simplifies and modernises how doctors and health clinics communicate with patientele. Our HIPAA-compliant communication solution ... Read More about Luma Health | patientNOW is a handy software that simplifies managing your medical facility. It streamlines the sales cycle, helping you get more treatments and surgeries completed. Lost leads won't be a ... Read More about patientNOW |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Luma Health and patientNOW Compare on Features?
Total Features | 5 Features | 10 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Luma Health and patientNOW on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Plans |
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Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Luma Health User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally express high satisfaction with Luma Health’s ease of use and effectiveness in reducing appointment no-shows. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment with appreciation for lead follow-up and patient engagement, tempered by limited user feedback and pricing opacity. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Cisco  Stanford Medicine  TMC |  Waldman Shantz  Zinsser |
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Media and Screenshots
Screenshots |  3 Screenshots |  1 Screenshots |
|---|---|---|
Videos |  3 Videos |  2 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Luma Health or patientNOW?
- Luma Health edges out the other on user ratings (4.8 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Luma Health and patientNOW offer a free trial?
- Neither Luma Health nor patientNOW currently lists a free trial.
- What is the starting price of Luma Health vs patientNOW?
- Luma Health starts at Contact for pricing. patientNOW starts at Contact for pricing.
- What are the top alternatives to Luma Health?
- Top alternatives to Luma Health include AestheticsPro, Healthquest, DocMeIn, Qualified, Workvivo.
- What are the top alternatives to patientNOW?
- Top alternatives to patientNOW include AestheticsPro, ClinicSoftware.com, AugmentCare CMS, Doctor Sahab, 4PatientCare.