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Luma Health vs Healthquest Comparison

Last updated:

Luma Health

4.8(33 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Luma Health is a powerful patient engagement platform that simplifies and modernises how doctors and health clinics communicate with patientele. Our HIPAA-compliant communication solution facilitates easy-to-use text mes…

Healthquest

Starting at Contact for pricing

  • Medium Business
  • Small Business

Healthquest, a dynamic medical practice software, is designed to streamline processes and enable informed decision-making. The platform provides advanced features for sending appointment reminders via email, text, or voi…

Luma Health leads on user satisfaction with a 4.8-star rating across 33 reviews.

Luma Health vs Healthquest — at a glance

FeatureLuma HealthHealthquest
Rating4.8 / 5
Reviews33
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessMedium Business, Small Business
CategoryPatient Engagement SoftwareMedical Practice Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRHIPAA
Data residencyUSUS

Key differences between Luma Health and Healthquest

  • Target audience: Luma Health is built for Large Enterprises and Medium Business, while Healthquest targets Medium Business and Small Business.
  • Deployment: Luma Health supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Healthquest supports SaaS/Web/Cloud.

Luma Health vs Healthquest — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Patient Engagement Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Luma Health - New SaaS Software
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Healthquest - Medical Practice Management Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Luma Health

Best for HIPAA-compliant, multilingual patient communication and appointment management.

Choose if
  • You need secure, HIPAA-compliant messaging for patient communication.
  • You want automated multilingual appointment reminders to reduce no-shows.
  • Your healthcare organization has dedicated administrative staff managing patient engagement.
Consider alternatives if
  • You operate a small practice without dedicated administrative resources.
  • You require transparent, fixed pricing or extensive integration details upfront.

Healthquest

Best for

Medium Business, Small Business

Luma Health typically suits Large Enterprises and Medium Business. Healthquest tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Luma Health is a powerful patient engagement platform that simplifies and modernises how doctors and health clinics communicate with patientele. Our HIPAA-compliant communication solution ... Read More about Luma Health

Healthquest, a dynamic medical practice software, is designed to streamline processes and enable informed decision-making. The platform provides advanced features for sending appointment ... Read More about Healthquest

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.8

(33)

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

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How do Luma Health and Healthquest Compare on Features?

Total Features

5 Features

0 Features

Unique Features

No unique features

No features

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Get Quote

Compare Luma Health and Healthquest on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Luma Health User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      74

      7

      0

      1

      0

      0

      1

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally express high satisfaction with Luma Health’s ease of use and effectiveness in reducing appointment no-shows.

      What buyers like

      • Ease of use
      • Effective appointment reminders
      • HIPAA compliance

      Common complaints

      • Lack of pricing transparency
      • Setup complexity for smaller teams

      What buyers like

      • Streamlines appointment reminders
      • Mobile access to patient information
      • Continuity of care features

      Common complaints

      • Limited customization options
      • May lack advanced reporting
      • Not suitable for all specialties

      Pros and Cons

      • HIPAA-compliant secure messaging

      • Multilingual communication capabilities

      • Automated appointment reminders reducing no-shows

      • Pricing is quotation-based and not publicly available

      • Limited information on integration capabilities

      • Mobile access improves patient engagement.

      • Appointment reminders enhance scheduling efficiency.

      • Continuity of care features support better outcomes.

      • Customization may be limited for specific needs.

      • Reporting features could be more robust.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Cisco

      Cisco

      Stanford Medicine

      Stanford Medicine

      TMC

      TMC

      No Customers information available.

      Media and Screenshots

      Screenshots

      Luma Health screenshot

      3 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      video-0

      2 Videos

      Top Alternatives to Luma Health and Healthquest in 2026

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      Related Blogs and Articles for Medical Practice Management Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Luma Health or Healthquest?
      Luma Health edges out the other on user ratings (4.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Luma Health and Healthquest offer a free trial?
      Neither Luma Health nor Healthquest currently lists a free trial.
      What is the starting price of Luma Health vs Healthquest?
      Luma Health starts at Contact for pricing. Healthquest starts at Contact for pricing.
      What are the top alternatives to Luma Health?
      Top alternatives to Luma Health include AestheticsPro, Healthquest, DocMeIn, Qualified, Workvivo.
      What are the top alternatives to Healthquest?
      Top alternatives to Healthquest include Zoho Vault, Private Practice Manager (PPM), Doctor Sahab, MacPractice MD, ImagineMedFM.

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