NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Luma Health vs Clearwave Comparison

Last updated:

Luma Health

4.8(33 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Luma Health is a powerful patient engagement platform that simplifies and modernises how doctors and health clinics communicate with patientele. Our HIPAA-compliant communication solution facilitates easy-to-use text mes…

Clearwave

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Clearwave offers a fast and effective check-in solution for patients. Streamline your patient experience with online scheduling, automated collections, real-time insurance eligibility verification, customizable forms, an…

Luma Health leads on user satisfaction with a 4.8-star rating across 33 reviews.

Luma Health vs Clearwave — at a glance

FeatureLuma HealthClearwave
Rating4.8 / 5
Reviews33
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryPatient Engagement SoftwarePatient Engagement Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRHIPAA
Data residencyUSUS

Key differences between Luma Health and Clearwave

  • Deployment: Luma Health supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Clearwave supports SaaS/Web/Cloud, Mobile - iOS.

Luma Health vs Clearwave — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Patient Engagement Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Luma Health - New SaaS Software
Talk to an expert
Talk to an expert
Clearwave - New SaaS Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Luma Health

Best for HIPAA-compliant, multilingual patient communication and appointment management.

Choose if
  • You need secure, HIPAA-compliant messaging for patient communication.
  • You want automated multilingual appointment reminders to reduce no-shows.
  • Your healthcare organization has dedicated administrative staff managing patient engagement.
Consider alternatives if
  • You operate a small practice without dedicated administrative resources.
  • You require transparent, fixed pricing or extensive integration details upfront.

Clearwave

Best for healthcare providers needing integrated, multi-device patient check-in solutions.

Choose if
  • You require seamless integration with multiple EMR/EHR and PMS systems.
  • You want real-time insurance eligibility verification during patient check-in.
  • You need flexible check-in options via mobile, tablet, or kiosk devices.
Consider alternatives if
  • You are a small practice without EMR/EHR integration needs.
  • You need transparent, out-of-the-box pricing information upfront.

Luma Health: Best for HIPAA-compliant, multilingual patient communication and appointment management. Clearwave: Best for healthcare providers needing integrated, multi-device patient check-in solutions.

Description

Luma Health is a powerful patient engagement platform that simplifies and modernises how doctors and health clinics communicate with patientele. Our HIPAA-compliant communication solution ... Read More about Luma Health

Clearwave offers a fast and effective check-in solution for patients. Streamline your patient experience with online scheduling, automated collections, real-time insurance eligibility ... Read More about Clearwave

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.8

(33)

Best Company Size

51-500 employees500+ employees
51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Luma Health and Clearwave Compare on Features?

Total Features

5 Features

6 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Luma Health and Clearwave on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals
      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Luma Health User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      74

      7

      0

      1

      0

      11

      2

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally express high satisfaction with Luma Health’s ease of use and effectiveness in reducing appointment no-shows.

      What buyers like

      • Ease of use
      • Effective appointment reminders
      • HIPAA compliance

      Common complaints

      • Lack of pricing transparency
      • Setup complexity for smaller teams

      Buyer sentiment

      No user reviews or ratings available to determine buyer sentiment.

      What buyers like

      • Fast patient check-in
      • Real-time insurance verification
      • Customizable forms

      Common complaints

      • Limited to healthcare sector
      • May require training
      • Integration complexity

      Pros and Cons

      • HIPAA-compliant secure messaging

      • Multilingual communication capabilities

      • Automated appointment reminders reducing no-shows

      • Pricing is quotation-based and not publicly available

      • Limited information on integration capabilities

      • Seamless integration with 50 popular EMR/EHR and PMS systems

      • Real-time insurance eligibility verification

      • Multiple check-in options including mobile, tablet, and kiosk

      • Pricing is quotation based and not publicly available

      • No available user ratings or reviews to assess performance

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Cisco

      Cisco

      Stanford Medicine

      Stanford Medicine

      TMC

      TMC

      Raleigh Neurology

      Raleigh Neurology

      VisionFirst Eye Center

      VisionFirst Eye Center

      The EYe Care Institute

      The EYe Care Institute

      Media and Screenshots

      Screenshots

      Luma Health screenshot

      3 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      video-0

      2 Videos

      Top Alternatives to Luma Health and Clearwave in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Luma Health or Clearwave?
      Luma Health edges out the other on user ratings (4.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Luma Health and Clearwave offer a free trial?
      Neither Luma Health nor Clearwave currently lists a free trial.
      What is the starting price of Luma Health vs Clearwave?
      Luma Health starts at Contact for pricing. Clearwave starts at Contact for pricing.
      What are the top alternatives to Luma Health?
      Top alternatives to Luma Health include AestheticsPro, Healthquest, DocMeIn, Qualified, Workvivo.
      What are the top alternatives to Clearwave?
      Top alternatives to Clearwave include OneTap Check-In, ClinicSoftware.com, Spectra Visitor Management, AdvancedScheduling, Qualified.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.