LiveVox vs Focus Contact Center Comparison
LiveVox
Starting at Contact for pricing
- Large Enterprises
- Medium Business
LiveVox is a leading software platform that facilitates 14 billion interactions yearly. Combining a range of powerful features, LiveVox ensures excellent customer and agent experiences. Our solution also incorporates adv…
Focus Contact Center
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Focus is an auto dialer software that helps small & medium businesses manage leads and appointments effectively. The software records contacts inbound calls and plays back custom voice responses to boost lead conversion…
LiveVox leads on user satisfaction with a 4.4-star rating across 54 reviews.
LiveVox vs Focus Contact Center — at a glance
| Feature | LiveVox | Focus Contact Center |
|---|---|---|
| Rating | 4.4 / 5 | — |
| Reviews | 54 | — |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business |
| Category | Contact Center Operations Software | Auto Dialer Software |
| Platforms | SaaS/Web/Cloud, Mobile - iOS | SaaS/Web/Cloud |
| API | — | Available |
| Support modes | Online | 24/7 (Live rep), Online |
| Certifications | SOC 2 | — |
| Data residency | Global | US |
Key differences between LiveVox and Focus Contact Center
- Deployment: LiveVox supports SaaS/Web/Cloud, Mobile - iOS; Focus Contact Center supports SaaS/Web/Cloud.
LiveVox vs Focus Contact Center — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Contact Center Operations Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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LiveVox vs Focus Contact Center: Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Auto dialer for SMBs to automate lead management and appointment scheduling.
- You need automated appointment reminders and scheduling for SMB operations.
- You want to boost lead conversion with custom voice response playback.
- You require automated outbound calls for birthday, anniversary, and poll campaigns.
- You are a large enterprise needing advanced CRM integrations and scalability.
- You require detailed user reviews and ratings to validate software reliability.
LiveVox typically suits Large Enterprises and Medium Business. Focus Contact Center tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | LiveVox is a leading software platform that facilitates 14 billion interactions yearly. Combining a range of powerful features, LiveVox ensures excellent customer and agent experiences. Our ... Read More about LiveVox | Focus is an auto dialer software that helps small & medium businesses manage leads and appointments effectively. The software records contacts inbound calls and plays back custom voice ... Read More about Focus Contact Center |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do LiveVox and Focus Contact Center Compare on Features?
Total Features | 4 Features | 4 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare LiveVox and Focus Contact Center on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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LiveVox vs Focus Contact Center: Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
LiveVox vs Focus Contact Center Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✗ No | — |
Data Residency | 🌐 Global | 🇺🇸 US |
LiveVox User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 74 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
LiveVox and Focus Contact Center Customers
Customers |  Paypal  Patelco  BECU |  Call Centre house  Holmes  99Rent |
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Media and Screenshots
Screenshots |  1 Screenshots |  2 Screenshots |
|---|---|---|
Videos |  3 Videos |  1 Videos |
Top Alternatives to LiveVox and Focus Contact Center in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, LiveVox or Focus Contact Center?
- LiveVox edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do LiveVox and Focus Contact Center offer a free trial?
- Neither LiveVox nor Focus Contact Center currently lists a free trial.
- What is the starting price of LiveVox vs Focus Contact Center?
- LiveVox starts at Contact for pricing. Focus Contact Center starts at Contact for pricing.
- What are the top alternatives to LiveVox?
- Top alternatives to LiveVox include Novanet Cloud Contact Center, Call Center Studio, NICE inContact CXone, Dialpad Contact Center, VCC Live.
- What are the top alternatives to Focus Contact Center?
- Top alternatives to Focus Contact Center include Dialer360, HoduCC, Call Center Studio, TelebuHub, DCDial.