spotsaas-logo
Get Listed

Compare LiveHelpNow vs Tidio Helpdesk vs Zendesk Support vs Zoho Desk

Overview

Description

LiveHelpNow is an exceptional customer service management software that elevates the support experience for both teams and individual customers. It enables flawless communication through ... Read More

Tidio Helpdesk is an AI-powered support solution designed to enhance team efficiency and boost customer satisfaction. This intuitive platform streamlines ticket management, turning chaotic ... Read More

Entry Level Pricing
  • Starts from $9
  • Starts from $24 , yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.3/10

Not Available

User Ratings
Get Quote

Software Demo

Demo

Features

Total Features

25 Features

13 Features

Unique Features
      Get Quote

      Pricing

      Pricing Option
          Starting From
          • $9
          • $24 , yearly
          Pricing Plans
          • Not Available
          • Starter

            $29

            /month

            • Ideal for small businesses focused on enhancing customer satisfaction via live chat support.

            • Everything in Free plus:

            • 100 Handled Conversations

            Show more +

          • Growth

            $59

            /month

            • Ideal for teams of all sizes prioritizing customer service as their competitive advantage.

            • Everything in Starter plus:

            • 250 Handled Conversations

            Show more +

          • Plus

            $749

            /month

            • Everything in Growth plus:

            • Custom quota of Handled Conversations

            • Dedicated Success Manager

            Show more +

          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
          Get Quote

          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          Excellent

          97

          Very Good

          53

          Good

          13

          Poor

          2

          Terible

          3

          No reviews available for the product

          Expert's Review generated by AI

          LiveHelpNow has proven to be a reliable and innovative online chat and support tool for users over the past 11 years. With easy integration into existing websites, it allows businesses to ...Read more

          Tidio Helpdesk is an impressive AI-powered support solution that optimizes team efficiency and enhances customer satisfaction. Its smart ticketing system ensures seamless organization, while ...Read more

          Pros and Cons
          • Outstanding customer service with quick issue resolution and great support staff.

          • User-friendly and easy to navigate, making it simple for users.

          • Limited customizations and features, making it challenging for newcomers without proper support.

          • Marketplace lacks variety in additional apps and connectors, restricting advanced functionalities.

          • With a simple guided setup, teams can start using Tidio within minutes without extensive onboarding.

          • Businesses can manage customer interactions across live chat, email, WhatsApp, Instagram, and Messenger from a single dashboard.

          • The platform streamlines ticket management by automatically filtering, prioritizing, and routing tickets, ensuring faster resolutions.

          • Tidio leverages advanced AI to provide personalized, human-like responses, reducing workload and improving response efficiency.

          • Although AI-driven, complex or highly technical queries may still require human intervention, limiting full automation.

          • While effective for most businesses, larger enterprises may require more advanced customization options beyond Tidio’s standard features.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          LiveHelpNow_customers_0

          LiveHelpNow_customers_0

          LiveHelpNow_customers_1

          LiveHelpNow_customers_1

          LiveHelpNow_customers_2

          LiveHelpNow_customers_2

          Glovo

          Glovo

          Jaguar

          Jaguar

          Stanley

          Stanley

          Media and Screenshots

          Screenshots

          No screenshots available.

          Tidio Helpdesk

          4 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          1 Videos

          Add to Compare

          Compare similar softwares

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both LiveHelpNow and Tidio Helpdesk offer a Free Trial.

          LiveHelpNow is designed for Medium Business and Small Business.

          Tidio Helpdesk is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for LiveHelpNow Starts at $9/Month whereas for Tidio Helpdesk Starts at $24/month when yearly.

          Some top alternatives to LiveHelpNow includes ZoomInfo Chat, ClickDesk, Deskero, LiveAgent, HelpDesk, lemtalk, LabiDesk, LiveChat, Crisp, Zendesk Chat and HelpOnClick.

          Some top alternatives to Tidio Helpdesk includes Zendesk Support and Zoho Desk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].