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LiveEngage vs Zendesk Chat vs ZoomInfo Chat - Which Tool Fits Your Business?

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Zendesk Chat - Live Chat Software
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TL;DR - Quick Comparison Summary

Description

Introducing LiveEngage - a powerful tool that helps you impress your website visitors. This innovative software allows your customers, including those on smartphones, to interact with your ... Read More

Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in ... Read More

Entry Level Pricing

  • Not Available
  • Starts from $19 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

8.7/10

9.0/10

User Ratings

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Software Demo

Demo

LiveEngage has not given any software demo yet

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How do LiveEngage, Zendesk Chat and ZoomInfo Chat Compare on Features?

Total Features

8 Features

9 Features

Unique Features

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      What Do LiveEngage, Zendesk Chat and ZoomInfo Chat Cost?

      Pricing Option

          Starting From

          • Not Available
          • $19 , Billed Yearly

          Pricing Plans

          • Not Available
          • Sell Team

            • Email integration

            • Up to 3 paid users

            • 1 custom sales pipeline

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          • Sell professional

            • Email integration

            • Unlimited paid users

            • 1 custom sales pipeline

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          • Sell Enterprise

            • Email integration

            • Unlimited paid users

            • 2 sales pipelines

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          • Browse all pricing plans

          Pricing Page

          Pricing information not available

          zendesk-chat pricing

          Other Details

          Organization Types supported

          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
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          LiveEngage vs Zendesk Chat User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          Excellent

          100

          Very Good

          40

          Good

          11

          Poor

          5

          Terible

          52

          No reviews available for the product

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Zendesk Chat is a total game-changer for businesses, providing a convenient way to engage with customers in real-time. Users appreciate features like chat allocation, profile picture ...Read more

          Pros and Cons

          Pros and Cons of LiveEngage

          Pros and Cons of Zendesk Chat

          • Integrates well with other Zendesk products for seamless customer support management.

          • Easy to use interface, allowing for efficient communication and chat management.

          • Real-time connection and communication with customers, facilitating prompt issue resolution.

          • Provides a range of useful features like chat hours, notifications, triggers, and automations.

          • Some challenges with integration, especially when accessing CRM software behind firewalls.

          • Lack of advanced capabilities like screen sharing for both agents and customers.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          Media and Screenshots

          Screenshots

          LiveEngage Demo - liveperson

          3 Screenshots

          5 Screenshots

          Videos

          No videos available.

          video-0

          4 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both LiveEngage and Zendesk Chat offer a Free Trial.

          LiveEngage is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Zendesk Chat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of Zendesk Chat begins at $19/User/Month when Billed Yearly, while pricing details for LiveEngage are unavailable.

          Some top alternatives to LiveEngage includes ZoomInfo Chat, LiveChat, MyLiveChat, Lime Talk, Smartchat, LivePerson, LinkedChat, ChatFlow247, ChatAndBot, Let's Connect and Liveo.Chat.

          Some top alternatives to Zendesk Chat includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, Intercom, Comm100 Live Chat, Smartchat, raychat, Freshchat, RingCentral Engage Digital and Let's Connect.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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