LiveChat vs LiveCall Comparison
LiveChat
Starting at $16 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, includ…
LiveCall
Starting at $0.30 Pey per call
- Free Trial
- Large Enterprises
- Medium Business
LiveCall is the perfect solution to maximize your inbound sales and revenue. Receive more calls from potential customers with our callback software personalized for you, including widgets, forms, ads and more. Create qui…
LiveCall leads on user satisfaction with a 4.5-star rating across 23 reviews.
LiveChat vs LiveCall — at a glance
| Feature | LiveChat | LiveCall |
|---|---|---|
| Rating | 4.4 / 5 | 4.5 / 5 |
| Reviews | 2,017 | 23 |
| Starting price | $16 /User/Month | $0.30 Pey per call |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Lead Capture Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud |
| API | Available | — |
| Support modes | 24/7 (Live rep), Online | Online |
| Certifications | SOC 2, GDPR | GDPR |
| Data residency | Global | US |
Key differences between LiveChat and LiveCall
- Pricing: LiveChat starts at $16 /User/Month, while LiveCall starts at $0.30 Pey per call.
- User satisfaction: LiveCall scores higher with a 4.5-star average.
- Deployment: LiveChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; LiveCall supports SaaS/Web/Cloud.
LiveChat vs LiveCall — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for small to medium businesses needing integrated real-time customer chat support.
- You want seamless integration with marketing and messaging platforms like Facebook and Mailchimp.
- Your team requires real-time customer message monitoring to manage peak support hours efficiently.
- You need a collaborative ticketing system to track and resolve customer queries effectively.
- Your company requires a large number of simultaneous active chat accounts for high traffic.
- You need highly customizable sales tracking and event analytics without investing in complex setup.
Best for inbound sales teams needing rapid lead callbacks to boost conversions.
- You want to connect with inbound leads within 25 seconds to maximize sales.
- Your team needs simple, streamlined setup with personalized widgets and forms.
- Tracking marketing sources driving quality calls is critical for your sales strategy.
- Your business lacks significant inbound call volume to leverage callback features.
- You require complex multi-channel CRM integrations or advanced customization options.
LiveChat: Best for small to medium businesses needing integrated real-time customer chat support. LiveCall: Best for inbound sales teams needing rapid lead callbacks to boost conversions.
Description | Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More about LiveChat | LiveCall is the perfect solution to maximize your inbound sales and revenue. Receive more calls from potential customers with our callback software personalized for you, including widgets, ... Read More about LiveCall |
|---|---|---|
Entry Level Pricing |
|
|
Free Trial Availability |
| |
Spotsaas ScoreWhat's this? ↗ | 9.8/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | 51-500 employees500+ employees |
Get pricing help | Get pricing help |
Software Demo
Demo |  LiveCall has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
How do LiveChat and LiveCall Compare on Features?
Total Features | 8 Features | 7 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare LiveChat and LiveCall on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
|---|---|---|
Starting From |
|
|
Pricing Plans |
| |
Pricing Page |  |  |
Other Details
Organization Types supported |
|
|
|---|---|---|
Platforms Supported |
|
|
Modes of support |
|
|
API Support |
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
LiveChat User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights LiveChat's integration capabilities and real-time support features, tempered by concerns over account limits and setup complexity. What buyers like
Common complaints
| Buyer sentiment Users appreciate LiveCall's ability to rapidly connect with leads and boost sales, though some desire clearer pricing and more customization. What buyers like
Common complaints
|
Pros and Cons |
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Travelplanet.pl  ProLearn  Fly.pl |
|---|
Media and Screenshots
Screenshots |  7 Screenshots |  3 Screenshots |
|---|---|---|
Videos |  3 Videos | No videos available. |
Top Alternatives to LiveChat and LiveCall in 2026
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, LiveChat or LiveCall?
- LiveCall edges out the other on user ratings (4.5 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do LiveChat and LiveCall offer a free trial?
- Yes, both LiveChat and LiveCall offer a free trial.
- What is the starting price of LiveChat vs LiveCall?
- LiveChat starts at $16 /User/Month. LiveCall starts at $0.30 Pey per call.
- What are the top alternatives to LiveChat?
- Top alternatives to LiveChat include ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage.
- What are the top alternatives to LiveCall?
- Top alternatives to LiveCall include Truly, Callspot, Calls to Clients, Callback24, Phonesites.