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Lime Talk vs ClickDesk vs ZoomInfo Chat Comparison

Last updated:

Lime Talk

4.8(3 reviews)

Starting at $6 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Lime Talk is a cutting-edge Chat Application that enables businesses to engage with their website visitors. With this dynamic software, you can effectively turn your visitors into valuable customers. The advanced platfor…

ClickDesk

4.0(95 reviews)

Starting at $12.99 /User/Month

  • Large Enterprises
  • Medium Business

ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is opened to when it's closed. Use p…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Lime Talk leads on user satisfaction with a 4.8-star rating across 3 reviews.

SpotSaaS Analysis

Lime TalkClickDeskZoomInfo Chat

The core difference between Lime Talk and ClickDesk lies in ClickDesk's focus on providing a multi-channel customer support platform tailored for small to medium businesses, while Lime Talk lacks specific targeting and features. Ideal buyers for ClickDesk are small to medium businesses seeking an integrated communication solution, whereas Lime Talk may appeal to businesses looking for a simple chat solution without specific requirements.

- Affordable pricing at $6 - Simple chat solution - No specific targeting or features listed - Suitable for businesses with undefined needs - Limited information on company size suitability - Basic functionality

- Best for small to medium businesses - Multi-channel support including voice, video, chat, and email - Unified platform for comprehensive communication - Affordable pricing at $12.99 - Broad feature set - Ideal for teams prioritizing integrated customer support solutions

Lime Talk vs ClickDesk vs ZoomInfo Chat — at a glance

FeatureLime TalkClickDeskZoomInfo Chat
Rating4.8 / 54.0 / 5
Reviews395
Starting price$6 /Month$12.99 /User/MonthContact for pricing
Free trial Yes No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - AndroidSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyGlobalGlobalUS

Key differences between Lime Talk and ClickDesk

  • Pricing: Lime Talk starts at $6 /Month, while ClickDesk starts at $12.99 /User/Month.
  • Free trial: Lime Talk offers a free trial; ClickDesk does not.
  • User satisfaction: Lime Talk scores higher with a 4.8-star average.
  • Deployment: Lime Talk supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; ClickDesk supports SaaS/Web/Cloud, Mobile - Android.

Compare Lime Talk vs ClickDesk vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Lime Talk - Live Chat Software
Talk to an expert
Talk to an expert
ClickDesk - Live Chat Software
Talk to an expert
Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Lime Talk

Best for

Large Enterprises, Medium Business, Small Business

ClickDesk

Best for small to medium businesses needing multi-channel customer support.

Choose if
  • You want a unified platform for voice, video, chat, and email communication.
  • Your team values affordable pricing combined with a broad feature set.
  • You need automatic ticket turnaround time tracking to monitor support efficiency.
Consider alternatives if
  • Your organization requires robust and fully functional mobile app support.
  • You need immediate, highly responsive customer support without delays.

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Lime Talk typically suits Large Enterprises and Medium Business. ClickDesk tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Lime Talk is a cutting-edge Chat Application that enables businesses to engage with their website visitors. With this dynamic software, you can effectively turn your visitors into valuable ... Read More about Lime Talk

ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is ... Read More about ClickDesk

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $6
  • Starts from $12.99 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.5/10

9.1/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.8

(3)

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Lime Talk has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do Lime Talk, ClickDesk and ZoomInfo Chat Compare on Features?

Total Features

7 Features

9 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Lime Talk, ClickDesk and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $6
        • $12.99 , Billed Yearly
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available

        Pricing Page

        Lime Talk pricing
        ClickDesk pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No

        GDPR

        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        Lime Talk vs ClickDesk User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        3

        0

        0

        0

        0

        37

        39

        4

        1

        3

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 3 reviews, with consistently positive feedback.

        What buyers like

        • Visitor monitoring
        • Multi-language support
        • Google Analytics integration

        Common complaints

        • Limited advanced features
        • May require setup time
        • Not suitable for high-volume chats

        Buyer sentiment

        Overall positive sentiment highlights ease of use, affordability, and effective customer communication, tempered by some concerns about support responsiveness and mobile app limitations.

        What buyers like

        • Ease of use
        • Affordability
        • Integration capabilities

        Common complaints

        • Customer support responsiveness
        • Mobile app limitations

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Effective visitor monitoring boosts engagement.

        • Multi-language support caters to diverse audiences.

        • Integration with Google Analytics enhances insights.

        • May lack advanced features for larger businesses.

        • Setup can be time-consuming.

        • User-friendly interface that promotes quick adoption

        • Affordable pricing with a broad feature set

        • Integration with popular business applications

        • Occasional slow customer support response times

        • Limited mobile app availability and functionality

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        No Customers information available.

        Manage Protect

        Manage Protect

        Quorum

        Quorum

        Mirantis

        Mirantis

        No Customers information available.

        Media and Screenshots

        Screenshots

        Lime Talk screenshot

        1 Screenshots

        Live Chat screenshot

        4 Screenshots

        Videos

        No videos available.

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Lime Talk or ClickDesk?
        Lime Talk edges out the other on user ratings (4.8 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Lime Talk and ClickDesk offer a free trial?
        Lime Talk offers a free trial. ClickDesk does not.
        What is the starting price of Lime Talk vs ClickDesk?
        Lime Talk starts at $6 /Month. ClickDesk starts at $12.99 /User/Month.
        What are the top alternatives to Lime Talk?
        Top alternatives to Lime Talk include ZoomInfo Chat, LiveChat, Crisp, LiveEngage, MyLiveChat.
        What are the top alternatives to ClickDesk?
        Top alternatives to ClickDesk include ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage.

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