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LightSpeed Restaurant vs Retail Pro Comparison

Last updated:

LightSpeed Restaurant

4.2(826 reviews)

Starting at $69 /Month

  • Free Trial
  • Medium Business
  • Small Business

The LightSpeed Restaurant is the perfect solution for restaurants looking to make a grand comeback after the pandemic. This cutting-edge software offers a range of contactless features, from table ordering and payments t…

Retail Pro

3.7(2,746 reviews)

Starting at $119 /Month

  • Individuals
  • Large Enterprises

Retail Pro is point of sale software to help companies manage their daily operations. It provides a wide range of features, from managing customers and inventory to accepting payments and printing receipts. The intuitive…

LightSpeed Restaurant leads on user satisfaction with a 4.2-star rating across 826 reviews.

LightSpeed Restaurant vs Retail Pro — at a glance

FeatureLightSpeed RestaurantRetail Pro
Rating4.2 / 53.7 / 5
Reviews8262,746
Starting price$69 /Month$119 /Month
Free trial Yes No
Free version No No
Best forMedium Business, Small BusinessIndividuals, Large Enterprises, Medium Business
CategoryPOS SoftwareRetail Software
PlatformsSaaS/Web/Cloud, Mobile - iOS, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours
Certifications
Data residencyGlobalUS

Key differences between LightSpeed Restaurant and Retail Pro

  • Pricing: LightSpeed Restaurant starts at $69 /Month, while Retail Pro starts at $119 /Month.
  • Free trial: LightSpeed Restaurant offers a free trial; Retail Pro does not.
  • Target audience: LightSpeed Restaurant is built for Medium Business and Small Business, while Retail Pro targets Individuals and Large Enterprises.
  • User satisfaction: LightSpeed Restaurant scores higher with a 4.2-star average.
  • Deployment: LightSpeed Restaurant supports SaaS/Web/Cloud, Mobile - iOS, Installed - Mac; Retail Pro supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

LightSpeed Restaurant vs Retail Pro — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most POS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Retail Pro - Retail Software
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Biggest differences

Start here before you go deeper into features.

LightSpeed Restaurant

Best for small to medium restaurants needing contactless ordering and integrated delivery.

Choose if
  • You want a POS with built-in contactless ordering and payment features.
  • Your restaurant requires integrated delivery and e-commerce capabilities within the POS.
  • You value an intuitive interface with comprehensive real-time reporting and analytics.
Consider alternatives if
  • You operate a large enterprise needing highly customizable or complex POS workflows.
  • You require extensive multi-location centralized management and consistent customer support.

Retail Pro

Best for small to medium retail stores needing flexible POS and inventory management.

Choose if
  • You run a small or medium retail store requiring easy daily operations management.
  • You need a user-friendly POS system with detailed sales and inventory reporting.
  • You want flexible automation and employee privilege controls via an intuitive interface.
Consider alternatives if
  • Your business handles very large item catalogs needing fast, high-performance software.
  • You require advanced custom order features beyond standard retail POS capabilities.

LightSpeed Restaurant: Best for small to medium restaurants needing contactless ordering and integrated delivery. Retail Pro: Best for small to medium retail stores needing flexible POS and inventory management.

Description

The LightSpeed Restaurant is the perfect solution for restaurants looking to make a grand comeback after the pandemic. This cutting-edge software offers a range of contactless features, ... Read More about LightSpeed Restaurant

Retail Pro is point of sale software to help companies manage their daily operations. It provides a wide range of features, from managing customers and inventory to accepting payments and ... Read More about Retail Pro

Entry Level Pricing

  • Starts from $69
  • Starts from $119

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.1/10

9.4/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
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Software Demo

Demo

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How do LightSpeed Restaurant and Retail Pro Compare on Features?

Total Features

15 Features

9 Features

Unique Features

No unique features

No unique features

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Compare LightSpeed Restaurant and Retail Pro on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $69
      • $119

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      LightSpeed Restaurant pricing
      Retail Pro pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      LightSpeed Restaurant User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      1022

      88

      10

      30

      267

      9

      16

      5

      0

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall buyer sentiment is mixed, with praise for ease of use and reporting but concerns about customer service and billing issues.

      What buyers like

      • Ease of use
      • Comprehensive reporting
      • Responsive customer support

      Common complaints

      • Customer service delays
      • Billing and pricing problems

      Buyer sentiment

      Users generally appreciate Retail Pro’s ease of use and reporting capabilities but express frustration with slow performance and limited advanced features.

      What buyers like

      • Ease of use
      • Reporting capabilities
      • Customer support

      Common complaints

      • Slow performance
      • Limited advanced functionality

      Pros and Cons

      • Intuitive and easy-to-use interface

      • Comprehensive reporting and real-time analytics

      • Responsive and helpful customer support when available

      • Inconsistent customer service quality with long wait times reported

      • Billing accuracy issues and unexpected price increases

      • User-friendly interface enabling quick transaction processing

      • Detailed and diverse reporting for inventory and sales management

      • Responsive vendor support

      • Slow navigation and performance issues with large item volumes

      • Complex and costly report customization

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Exclucity

      Exclucity

      Fleurty Girl

      Fleurty Girl

      Loyal Tee

      Loyal Tee

      No Customers information available.

      Media and Screenshots

      Screenshots

      Customers

      6 Screenshots

      screenshots

      7 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      1 Videos

      Top Alternatives to LightSpeed Restaurant and Retail Pro in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, LightSpeed Restaurant or Retail Pro?
      LightSpeed Restaurant edges out the other on user ratings (4.2 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do LightSpeed Restaurant and Retail Pro offer a free trial?
      LightSpeed Restaurant offers a free trial. Retail Pro does not.
      What is the starting price of LightSpeed Restaurant vs Retail Pro?
      LightSpeed Restaurant starts at $69 /Month. Retail Pro starts at $119 /Month.
      What are the top alternatives to LightSpeed Restaurant?
      Top alternatives to LightSpeed Restaurant include SumUp, Square Point of Sale, ShopKeep, Lightspeed Retail, Toast.
      What are the top alternatives to Retail Pro?
      Top alternatives to Retail Pro include iVend Retail, GoFrugal POS Software, LivePOS, Visual Retail Plus, ShopKeep.

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