9.4
Spot Score
Retail Pro Review: Is It The Right Retail Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Starts from $119 / Month
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
SpotSaaS Analysis for Retail Pro
Retail Pro is a retail software solution frequently used by store managers and inventory controllers in small to medium-sized businesses. With a rating of 3.7 out of 5 from 2,746 reviews, it shows a broadly validated appeal, indicating a solid user base with some room for improvement.
Users appreciate Retail Pro for its user-friendly interface that facilitates quick transaction processing and its capability to generate detailed and diverse reports, enhancing inventory and sales management. However, a notable limitation is the complexity and cost associated with customizing reports, which could be a concern for businesses needing tailored insights.
Quick facts about Retail Pro
What is Retail Pro?
Retail Pro is point of sale software to help companies manage their daily operations. It provides a wide range of features, from managing customers and inventory to accepting payments and printing receipts. The intuitive interface and easy plug-ins make the program simple to use and allow the POS system to operate in almost any environment.
Pricing
Starts from $119 / Month
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Installed - Mac
Retail Pro Software Demo
Retail Pro was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Retail Pro
- Use cases
- Retail stores, Inventory management, Point of sale operations
- Team types
- Store managers, Sales associates
- Company size
- Small Business, Medium Business
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose Retail Pro
User-friendly interface enabling quick transaction processing
Detailed and diverse reporting for inventory and sales management
Responsive vendor support
Is Retail Pro right for you?
Best for small to medium retail stores needing flexible POS and inventory management.
Choose Retail Pro if
- You run a small or medium retail store requiring easy daily operations management.
- You need a user-friendly POS system with detailed sales and inventory reporting.
- You want flexible automation and employee privilege controls via an intuitive interface.
Consider alternatives if
- Your business handles very large item catalogs needing fast, high-performance software.
- You require advanced custom order features beyond standard retail POS capabilities.
What buyers should know before shortlisting Retail Pro
RetailPro works best for department stores and multi-location retailers that need inventory tracking across branches and employee privilege management. Before shortlisting, verify in a demo that report generation meets your speed requirements—users report occasional delays when pulling large datasets, and the report interface can feel sluggish.
Customizing reports beyond standard templates requires vendor support and carries additional costs, so clarify pricing for any custom reporting needs upfront. The interface uses older design patterns that may feel dated compared to modern POS systems.
Check whether the GUI meets your team's expectations during a trial, especially if your staff is accustomed to newer software. Confirm that the automation and customization features you need can be configured through the user interface without requiring custom development.
Test transaction processing, discount application, and inter-branch item transfers in your actual workflow to ensure the system handles your transaction volume without performance issues.
Retail Pro pros and cons
- Retail Pro pros
User-friendly interface enabling quick transaction processing
Detailed and diverse reporting for inventory and sales management
Responsive vendor support
- Retail Pro cons
Slow navigation and performance issues with large item volumes
Complex and costly report customization
Ready to try it?
Get started with Retail Pro
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Retail Pro side-by-side with top Retail Software alternatives.
What is the pricing of Retail Pro?
Retail Pro Pricing Plans
Pay as you Grow
$119
/Month
Get started today with Retail Pro for your stores at $119 USD monthly for the initial user at each location and only $99 USD monthly for each additional user per location.
LATEST SOFTWARE UPDATES
Free access to the latest updates, enhancements, and new feature releases
ONLINE TRAINING & DOCUMENTATION
Online training for your entire team + quick-reference videos & documentation
Retail Pro
Intuitive, tailorable POS
Robust pricing & promotions
Store operations & back office
Performance & KPI reporting
Replenishment & inventory management
Show more +
Retail Pro reviews and ratings
Buyer sentiment
Users generally appreciate Retail Pro’s ease of use and reporting capabilities but express frustration with slow performance and limited advanced features.
What buyers like
- Ease of use
- Reporting capabilities
- Customer support
Common complaints
- Slow performance
- Limited advanced functionality
What users are saying
UI
User in Retail
01/07/20
Extensive, but antiquated.
What do you like best? There is a great deal of information and data that you can find in the reports sections of RetailPro. What do you dislike? ...
Read more
SS
Sumit S
11/28/19
It is the most handy application.
What do you like best? Best about Rpro is that it's so flexible & light. Rpro is open and all the queries are easily available over the net. Rpro ...
Read more
EE
Emma E
10/13/19
Wonderful experience with Retail Pro
What do you like best? Retail Pro is a handy software to use as point of sale solution. In store level it provides a facility to register ...
Read more
MB
Marc B
09/28/19
Application consultant
What do you like best? It's full of option .i like more prism They keep upgrade it . They have assistance always Based on oracle db ...
Read more
CD
Claire D
09/26/19
Best Point of Sale software for department stores
What do you like best? Retail Pro uses as point of sale software for our department stores. It helps to register sales, returns, exchanges and ...
Read more
WM
Wilson M
09/25/19
Diverse mode of payment accepted.
What do you like best? Because it accepts payment from various means customer find it better to do business with us as they don't have to have ...
Read more
- See if Retail Pro fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Retail Pro?
Customer Database is a vital feature of any software that allows businesses to store, organize, and manage information related to their cust…
Discount Management is a powerful feature that allows users to easily create and manage discounts within their software. This feature allows…
Gift Card Management is a software feature that allows businesses to easily manage and track their gift card programs. It is a comprehensive…
The process of procuring, maintaining, utilizing, and distributing a company's inventory is referred to as inventory management. This compri…
Connected Business's Multi-Location Accounting function helps businesses with many locations or branches to keep track of their financials p…
Purchasing is a method by which an individual or organization acquires goods or services to achieve its objectives. Despite the efforts of n…
In retail and e-commerce, returns management entails interacting with customers who want to return a product and collecting, arranging, and…
Sales Tracking is an essential feature that is used by businesses to monitor their sales activities and performance. It is a process that in…
The process of buying and selling actual goods and services through the internet is known as ecommerce. It entails the exchange of data or c…
Retail Pro security and data handling
Key compliance certifications and security features for IT and security teams evaluating Retail Pro.
Certifications
Developer & data
Alternatives to Retail Pro
Retail Pro Support Options
Frequently Asked Questions About Retail Pro
Common questions buyers ask before choosing Retail Pro.
Retail Pro is a Retail Software. Retail Pro offers Sales Tracking, Returns Management, Multi-Location, Gift Card Management, eCommerce and many more functionalities.
Retail Pro is a strong fit if: You run a small or medium retail store requiring easy daily operations management.; You need a user-friendly POS system with detailed sales and inventory reporting.. Consider alternatives if: Your business handles very large item catalogs needing fast, high-performance software.; You require advanced custom order features beyond standard retail POS capabilities..
Buyers commonly note the following limitations of Retail Pro: Slow navigation and performance issues with large item volumes; Complex and costly report customization; Limited advanced features such as custom orders.
Some top alternatives to Retail Pro includes iVend Retail, GoFrugal POS Software, LivePOS, Visual Retail Plus and Lightspeed Retail.
Retail Pro offers Quotation Based pricing model
The starting price of Retail Pro is $119/Month
Ready to try it?
Get started with Retail Pro
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
