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Kommo vs 360dialog Comparison

Last updated:

Kommo

Starting at $15 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Kommo simplifies staying connected with your customers and getting their feedback. This leading platform allows users to stay engage with clients over various channels such as emails, surveys, web forms, and social media…

360dialog leads on user satisfaction with a 5.0-star rating across 12 reviews.

Kommo vs 360dialog — at a glance

FeatureKommo360dialog
Rating5.0 / 5
Reviews12
Starting price$15 /User/MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySales Engagement SoftwareConversational Marketing Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineOnline
CertificationsGDPR
Data residencyUSUS

Key differences between Kommo and 360dialog

  • Pricing: Kommo starts at $15 /User/Month. 360dialog pricing is not publicly listed.
  • Deployment: Kommo supports SaaS/Web/Cloud; 360dialog supports SaaS/Web/Cloud.

Kommo vs 360dialog — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Sales Engagement Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Kommo - Sales Engagement Software
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Talk to an expert
360dialog - Conversational Marketing Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Kommo

Best for

Large Enterprises, Medium Business, Small Business

360dialog

Best for small to medium businesses focused on WhatsApp conversational marketing.

Choose if
  • You need a simple, streamlined WhatsApp marketing and engagement tool.
  • Your team values ease of use and quick onboarding with a free trial.
  • You want a solution tailored for marketing, sales, and customer support teams.
Consider alternatives if
  • Your business requires extensive customization beyond basic conversational marketing.
  • You need transparent, detailed pricing information upfront for budgeting.

Kommo typically suits Large Enterprises and Medium Business. 360dialog tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Kommo simplifies staying connected with your customers and getting their feedback. This leading platform allows users to stay engage with clients over various channels such as emails, ... Read More about Kommo

None

Entry Level Pricing

  • Starts from $15
  • Not Available

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

7.7/10

Not Available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
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Software Demo

Demo

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How do Kommo and 360dialog Compare on Features?

Total Features

11 Features

0 Features

Unique Features

No unique features

No features

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Compare Kommo and 360dialog on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $15
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Kommo pricing
      360dialog pricing

      Other Details

      Organization Types supported

      • Individuals
      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals
      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Kommo User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      20

      1

      1

      0

      7

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Multi-channel engagement
      • User-friendly interface
      • Feedback collection

      Common complaints

      • Limited to customer feedback
      • May require setup
      • Not suitable for non-customer interactions

      Buyer sentiment

      Users express very positive sentiment but feedback volume is limited.

      What buyers like

      • Ease of use
      • Effective WhatsApp integration
      • Responsive customer support

      Common complaints

      • Limited feature set
      • Unclear pricing

      Pros and Cons

      • Engages customers across multiple channels for feedback.

      • User-friendly interface simplifies feedback collection.

      • Analytics provide valuable insights for decision-making.

      • Limited to feedback collection.

      • May require initial setup.

      • High user rating indicating satisfaction

      • Availability of free trial to test features

      • Subscription model supports ongoing use

      • Limited publicly available pricing information

      • Lack of detailed feature descriptions

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Videos

      video-0

      2 Videos

      video-0

      1 Videos

      Top Alternatives to Kommo and 360dialog in 2026

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      Related Blogs and Articles for Conversational Marketing Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Kommo or 360dialog?
      360dialog edges out the other on user ratings (5.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Kommo and 360dialog offer a free trial?
      Yes, both Kommo and 360dialog offer a free trial.
      What is the starting price of Kommo vs 360dialog?
      Kommo starts at $15 /User/Month. 360dialog starts at Contact for pricing.
      What are the top alternatives to Kommo?
      Top alternatives to Kommo include AroundDeal, CrankWheel, ZoomInfo Engage, WebEngage, EngageBay.
      What are the top alternatives to 360dialog?
      Top alternatives to 360dialog include MessageDesk, Drift, Drift Email, ChatFunnels, Bonzo.

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