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Klara vs Amwell Comparison

Last updated:

Klara

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Klara Telemedicine is an integrated suite of health and wellness applications that provides a high-quality patient experience, improves provider efficiency, and increases cost savings for healthcare organizations. Klara'…

Amwell

3.3(2,124 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features include both computerized and manual…

Amwell leads on user satisfaction with a 3.3-star rating across 2,124 reviews.

Klara vs Amwell — at a glance

FeatureKlaraAmwell
Rating3.3 / 5
Reviews2,124
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium Business
CategoryTelemedicine SoftwareTelemedicine Software
PlatformsSaaS/Web/Cloud, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modesOnlineBusiness Hours
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPR
Data residencyUSUS

Key differences between Klara and Amwell

  • Target audience: Klara is built for Large Enterprises and Medium Business, while Amwell targets Individuals and Large Enterprises.
  • Deployment: Klara supports SaaS/Web/Cloud, Mobile - iOS; Amwell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Klara vs Amwell — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Klara
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Amwell
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Biggest differences

Start here before you go deeper into features.

Klara

Best for

Large Enterprises, Medium Business, Small Business

Amwell

Best for medium to large healthcare organizations needing integrated telemedicine tools.

Choose if
  • You require a telemedicine platform combining computerized and manual diagnosis by licensed U.S. physicians.
  • You want integrated patient monitoring features like blood pressure and weight scale tracking within the app.
  • You value a simple, intuitive interface that mimics face-to-face physician visits.
Consider alternatives if
  • You are a small clinic without existing telemedicine infrastructure or limited budget transparency.
  • You need a solution with clearly published pricing and consistently high user satisfaction ratings.

Klara typically suits Large Enterprises and Medium Business. Amwell tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Klara Telemedicine is an integrated suite of health and wellness applications that provides a high-quality patient experience, improves provider efficiency, and increases cost savings for ... Read More about Klara

Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features ... Read More about Amwell

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.1/10

9.6/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Medium BusinessLarge Enterprises
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How do Klara and Amwell Compare on Features?

Total Features

6 Features

9 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Klara and Amwell on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Other Details

Organization Types supported

  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers

Platforms Supported

  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)

Modes of support

  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

API Support

  • Not Available
  • Not Available
Get help choosing
Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2

✓ Yes
✓ Yes

HIPAA

✓ Yes
✓ Yes

GDPR

✓ Yes
✓ Yes

Single Sign-On (SSO)

✓ Yes
✓ Yes

Multi-Factor Auth (MFA)

✓ Yes
✓ Yes

Data Encryption

✓ Yes
✓ Yes

Audit Logs

✓ Yes
✓ Yes

Data Residency

🇺🇸 US
🇺🇸 US

Klara User Reviews & Rating Comparison

User Ratings

No reviews available for the product

3.3

(based on 2124 reviews)

Rating Distribution

No reviews available for this product

0

0

0

0

0

Spotsaas Editor’s POV generated by AI

What buyers like

  • Integrated health applications
  • Improves provider efficiency
  • Cost-saving solutions

Common complaints

  • May require extensive training
  • Potentially high implementation costs
  • Limited customization options

Buyer sentiment

User sentiment is mixed with appreciation for ease of use but concerns about pricing and feature limitations.

What buyers like

  • Ease of use
  • Physician interaction quality
  • Prescription management

Common complaints

  • Pricing transparency
  • Feature limitations

Pros and Cons

  • Comprehensive suite enhances overall healthcare delivery.

  • Improves provider efficiency through integrated tools.

  • Cost-saving features benefit healthcare organizations.

  • Implementation may require significant investment.

  • Extensive training needed for optimal use.

  • Intuitive interface comparable to face-to-face visits

  • Integration of computerized and manual diagnosis by licensed U.S. physicians

  • Features like electronic prescriptions with refill reminders

  • Pricing is quotation based and not publicly available

  • Moderate user rating (3.3 out of 5) indicating mixed user satisfaction

Top Alternatives to Klara and Amwell in 2026

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, Klara or Amwell?
Amwell edges out the other on user ratings (3.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Klara and Amwell offer a free trial?
Neither Klara nor Amwell currently lists a free trial.
What is the starting price of Klara vs Amwell?
Klara starts at Contact for pricing. Amwell starts at Contact for pricing.
What are the top alternatives to Klara?
Top alternatives to Klara include Upvio, 1upHealth, MaNaDr, Synapse Medicine, Global MD Plus.
What are the top alternatives to Amwell?
Top alternatives to Amwell include Chiron Health, 1upHealth, Mend, eVisit, VCDoctor.

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