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Kapture CRM vs Sugar Sell vs Salesforce Sales Cloud vs monday sales CRM by monday.com - Which Tool Fits Your Business?

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TL;DR - Quick Comparison Summary

Description

Kapture is a helpful customer relationship management (CRM) software application that helps you to manage your business. Kapture manages accounts, contacts, leads, and helps you to keep ... Read More

SugarCRM is the only sales force automation software that has all the features of a full featured customer relationship management system and the features of a full featured sales force ... Read More

Entry Level Pricing

  • Starts from $15 , Billed Yearly
  • Starts from $49

Free Trial Availability

  • Free Trial available

Spotsaas Score

9.0/10

8.7/10

User Ratings

4.4

(24)
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Software Demo

Demo

How do Kapture CRM, Sugar Sell, Salesforce Sales Cloud and monday sales CRM by monday.com Compare on Features?

Total Features

34 Features

9 Features

Unique Features

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      What Do Kapture CRM, Sugar Sell, Salesforce Sales Cloud and monday sales CRM by monday.com Cost?

      Pricing Option

          Starting From

          • $15 , Billed Yearly
          • $49

          Pricing Plans

          • Special

            • Unlimited Tickets

            • Custom Dashboard

            • Omnichannel Ticketing

            Show more +

          • Essential

            • Omnichannel Ticketing

            • Auto-assign Tickets

            • SLA Management

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          • Professional

            • Includes features of Essential plan, plus

            • Custom API

            • Ecommerce Integrations

            Show more +

          • Browse all pricing plans
          • Not Available

          Pricing Page

          kapture-crm pricingsugar-sell pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
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          Kapture CRM vs Sugar Sell vs Salesforce Sales Cloud User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          Excellent

          46

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          1

          Excellent

          18

          Very Good

          12

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Kapture CX has gained substantial recognition for its user-friendly design and robust functionality, making it a popular choice for businesses looking to streamline customer support and ...Read more

          Sugar Sell stands out as a highly customizable and robust CRM solution that consistently delivers value across diverse business environments. Its flexibility is often praised, allowing companies ...Read more

          Pros and Cons

          Pros and Cons of Kapture CRM

          • User-friendly interface and intuitive design, making it accessible for all skill levels.

          • Excellent customer support and proactive assistance in resolving queries and technical issues.

          • Effective ticketing system facilitating faster query resolution and improved productivity.

          • Comprehensive reporting and analytics capabilities for tracking performance and insights.

          • Occasional lags and latency issues affecting system performance during peak usage.

          • Limited reporting and analytics access, such as only 30-day reports or lack of visual enhancements.

          Pros and Cons of Sugar Sell

          • Excellent flexibility and customization options, allowing users to personalize workflows, modules, and fields to suit unique business needs.

          • Robust reporting and advanced analytics that provide valuable insights for decision making, though slightly limited in specific visual options.

          • Streamlined organization of customer data, enabling efficient management of leads, opportunities, and workflows.

          • Intuitive and user-friendly interface that ensures easy adoption by sales teams and administrators.

          • Steep learning curve for new users due to the extensive flexibility and customizability, leading to higher required training time.

          • High upfront and ongoing costs, making it less ideal for small businesses with limited budgets.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          Treebo

          Treebo

          SOS Children's Village

          SOS Children's Village

          FCM Travel Solutions

          FCM Travel Solutions

          CBRE

          CBRE

          Materion

          Materion

          Access

          Access

          Media and Screenshots

          Screenshots

          Dashboard

          5 Screenshots

          sugarcrm

          3 Screenshots

          Videos

          video-0

          4 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Kapture CRM and Sugar Sell offer a Free Trial.

          Kapture CRM is designed for Large Enterprises, Medium Business and Small Business.

          Sugar Sell is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Kapture CRM Starts at $15/User/Month when Billed Yearly whereas for Sugar Sell Starts at $49/Month.

          Some top alternatives to Kapture CRM includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho CRM, ClickUp, Freshsales, Salesforce, Zendesk Sell, Netsuite CRM, SalesCRM, FIVE CRM, Snapforce CRM, HelpDesk and CRMdesk.

          Some top alternatives to Sugar Sell includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho CRM, ClickUp, Freshsales, Salesforce, GoCRM, Keap, RealtimeCRM, SalesCRM, SimpleCRM, webCRM, DigitalCRM.com and Cool Life CRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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